Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Normally they do things properly, but in this case they sent 10 bad meals... Instead of sending out pasta with tomato sauce, they sent out pasta with bolognese sauce... Knowing that pasta with tomato sauce is for vegetarians. So there will be 10 kids who won't get their meal....
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Response from Freezedried & Co
Hello Sir, We're sorry for the inconvenience, there was indeed an error on our part when preparing the order. As the Voyager pasta provençale was not in stock, we preferred to change to a similar recipe from a higher range, so that your parcel would not be delayed. Unfortunately, we inadvertently overlooked the fact that this recipe contained meat. We will contact you by email to propose an exchange solution. Thank you for your understanding. Best regards. Team Lyo
C
Comprador verificado
Rating: 5 out of 5
Speed, variety and price
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
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Camille D.
Rating: 5 out of 5
Excellent products . Very good value for money . Fast delivery. Perhaps extend the range to include products + equipment. BRAVO !!!!
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
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Guillaume L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team :)
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Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team :)
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Guillaume L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team :)
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Nicolas M.
Rating: 5 out of 5
I recommend +++
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
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Manon R.
Rating: 5 out of 5
Nothing all and ok
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Response from Freezedried & Co
Thanks for your opinion and for the note ????? :) The Lyo team
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Olivia A.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
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Olivia A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
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Olivia A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
A
Ava B.
Rating: 5 out of 5
Very fast shipping, careful packaging (with respect for the environment), clear communication and quality products at a reasonable price. What more could you ask for?
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Response from Freezedried & Co
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo Team
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Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas D.
Rating: 5 out of 5
Very fast order processing, nothing to complain about!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Carlos L.
Rating: 5 out of 5
Fast delivery and sturdy package. Customer service attentive, I recommend
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
A
Antoine R.
Rating: 5 out of 5
Very good service
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Marie M.
Rating: 5 out of 5
Fast and efficient!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
V
Verified buyer
Rating: 5 out of 5
Great service and responsive staff. The package was well packaged and everything arrived in one piece.
Response from Freezedried & Co
Thank you very much for your feedback! The Freezedried & Co team
M
Mehdi B.
Rating: 5 out of 5
A beautiful, well-filled box. Order complete with goodies and information notes. Super Thanks Guillaume. Keep up the good work.
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Response from Freezedried & Co
Thank you for your feedback! We'll pass it on to our logistics colleague :) The Lyo team
A
Alejandro R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Alejandro R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Alejandro R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
Fast delivery. We'll be ordering for our treks soon
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Response from Freezedried & Co
Please put us in your backpacks :) The Lyo team
J
Jean B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre M.
Rating: 5 out of 5
I've been using Lyophilisés.com for many years now and I've never been disappointed. The products are varied and delivery is fast. If we could have the weight and calories of each pack on our invoice or order form, it would save us time, and I think it's easier for you because it's probably in the order data. As I'm a bit of a celebrity in the ultra-step world, when people ask me who/what/how, I always recommend Lyophilises.com.
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Response from Freezedried & Co
Thank you for your feedback! As for the data in question, a summary of the "basket" (total weight and total kcal) appears when the order is placed, but does not appear on the invoice. We'd like to see this change, but for the moment it's not technically feasible to show the weight and kcal of each product. We fully understand that this would be useful, and as soon as we can implement it, we will. Thank you for your loyalty. The Lyo team ;) PS: we might be able to provide you with an excel file where you can filter by the desired references. Here's our e-mail address if you like team(at)lyophilise.com
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Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Ethan B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Ethan B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Ethan B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Henry T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Henry T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Henry T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Olivia S.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Olivia S.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
O
Olivia S.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
Delivery in 48h, price, and well packaged (thanks Guillaume!) I will recommend without hesitation.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
J
Jean M.
Rating: 5 out of 5
Quite fast, well packaged, easy delivery to a nearby store.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
J
Julie R.
Rating: 5 out of 5
Shipped quickly, with a small gift in the parcel
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
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Nicolas M.
Rating: 5 out of 5
practical and good
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team :)
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Marie R.
Rating: 5 out of 5
Very fast delivery,
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
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Michel B.
Rating: 5 out of 5
Absolutely brilliant service / the stock info emails, the fluidity of the site, the speed of delivery, the quality of packaging (using recycled materials, which is great for the environment). As for the products, everything arrived in very good condition. I haven't yet tested the freeze-dried dishes, but everything else deserves a 5-star rating!
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Response from Freezedried & Co
Wow! A big thank you for your opinion, our little team is keen to do well, so thank you for this feedback and for your trust :) The Lyo Team
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Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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William J.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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William J.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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William J.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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