The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Super product, quality, good and easy to use. For me it lacks a portion of water on the ration mre to go with the heater without flame. Otherwise, I recommend it and will continue to do so.
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Response from Freezedried & Co
Hello, thank you for your advice! We're working on improving our MRE rations and we'll make a note of the water sachet. Sincerely yours, Team Lyo
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Jean R.
Rating: 5 out of 5
Very fast delivery! Little signature from the preparer very much appreciated
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Michel D.
Rating: 5 out of 5
The site is very precise, and the products are of very high quality, with excellent ratings in well-known sports magazines. All you need to do is follow the instructions for use.
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Michel M.
Rating: 5 out of 5
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Camille D.
Rating: 5 out of 5
Product conforms, well packaged, competitive price and very fast shipping, what a +!!!
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Lucie D.
Rating: 5 out of 5
Great store, huge selection, fast service and top prices!
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Antoine R.
Rating: 5 out of 5
Fast delivery and very good products
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Hugo M.
Rating: 5 out of 5
Very good product and very commercial I have already recommended your duration to friends Our goal with my friends is to build us survival bags
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Verified Buyer
Rating: 5 out of 5
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Lucie P.
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
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Michel M.
Rating: 5 out of 5
Fast order processing. Carefully packaged product
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Laurent R.
Rating: 5 out of 5
Very fast shipping, very good product
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Hugo L.
Rating: 5 out of 5
Fast delivery, well-protected products, not yet tasted, but I didn't understand what the little piece inside the gift bowl was for.
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Response from Freezedried & Co
Thank you for your confidence. The small piece is used to unfold the folding bowl. For shipping purposes, the "stored" version is packed in a cardboard box to save space, and will even fit in your backpack for your next adventures :) The Lyophilise & Co team Ps: By clicking on the link below, you can discover the deployed version. https://www.lyophilise.fr/A-8358-bol-pliable-rouge-fold-a-cup-big-600-ml-lyophilise-co.aspx
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Pierre L.
Rating: 5 out of 5
Good communication!
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Guillaume D.
Rating: 5 out of 5
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Carmen L.
Rating: 5 out of 5
Clear product description, fast shipping and careful packaging to match the contents, which is rare elsewhere. Perfect
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William S.
Rating: 5 out of 5
Fast and attentive to customer needs
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Ethan J.
Rating: 5 out of 5
Human contact, great rates. Perfect
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Antoine M.
Rating: 5 out of 5
the professionalism of Lyophilisé & C0, order processing, speed, product quality
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Camille M.
Rating: 5 out of 5
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Omar B.
Rating: 5 out of 5
Fast shipping, well packaged, products perfectly matching the description and very competitive prices. Just perfect!
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Theo T.
Rating: 5 out of 5
very interesting price, very fast delivery, product* as I expected... I'll be back ;-) *solo HUBBA HUBBA NX GREEN
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Laurent B.
Rating: 5 out of 5
The site is really well done, fast and careful shipping. A note from the order preparer is included in your order and I find that very satisfying!
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Lucas B.
Rating: 5 out of 5
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Laurent T.
Rating: 5 out of 5
Fast shipping as always and delicious dish
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Laurent T.
Rating: 5 out of 5
Delivery and deadlines met, very good after-sales service. I totally recommend.
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Comprador Verificado
Rating: 5 out of 5
Fast delivery and good quality products.
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Elise L.
Rating: 5 out of 5
Fast delivery, happy with my purchase.
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Lucie D.
Rating: 1 out of 5
i'm not satisfied with my order i've asked for a return, and still no answer, no news
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Response from Freezedried & Co
Thank you for your comment, but our team got back to you twice following your e-mails (December 9 and 10). Could you please check your spam folder? We also left you a message on your answering machine today. You can send the item back to us at the address indicated on our website, along with your invoice number. Upon receipt of the parcel, we will proceed with the refund. Thank you for your understanding. Team Lyo
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Jean P.
Rating: 5 out of 5
following a purchase from 02/05/2020
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Sophia T.
Rating: 5 out of 5
Hello, Speed, price and choice. Thanks to Morgan for the packaging. I'll be happy to talk about you and ask you for partnerships in my science popularization projects.
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Nicolas D.
Rating: 5 out of 5
A gift is slipped into the parcel. This object is useless or even ridiculous. No doubt there are other small, inexpensive and useful items you could offer.
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Response from Freezedried & Co
Thanks for your comment, the 600ml collapsible bowl can be used to measure the water to be added to a bag of freeze-dried food, for example. It's practical thanks to its small size and slips easily into a backpack for a hike. Sincerely yours, Team Lyo
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Sophie T.
Rating: 5 out of 5
Fast, trouble-free delivery within 24 hours and very well packaged product.
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Comprador Verificado
Rating: 5 out of 5
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Elise D.
Rating: 5 out of 5
this is my 2nd purchase and always so impeccable. An excellent service and quick response to my questions about my package. Better to do ... perhaps put photos for certain brands of dishes (because I had no visual) thank you and happy holidays.
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Javier M.
Rating: 5 out of 5
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Theo M.
Rating: 5 out of 5
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Jean R.
Rating: 5 out of 5
Fast delivery - Compliant order - Top notch
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Ethan B.
Rating: 2 out of 5
No follow-up...not yet received. Could I have a follow-up? Thank you in advance. Sabine Ryon
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Response from Freezedried & Co
Hello Madam, Your parcel was dispatched on December 8th following receipt of your payment on the 7th. Your parcel is currently on its way, and will take 4 to 5 days to arrive in Belgium. Delivery should take place in the next few days. I will send you your tracking number by email. Thank you for your understanding. Elodie from Team Lyo
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