Customer reviews of Freezedried & Co

9,7 /10

Based on 12 923 published reviews

5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2 and 5 stars

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Comprador Verificado

Published on 22/09/2020 à 11h07

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Guillaume D.

Published on 22/09/2020 à 10h15

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Laurent M.

Published on 21/09/2020 à 09h28

This is my 2nd order on the Lyophilisé website and I am fully satisfied. Great products and very fast delivery. Ordered in the morning and received the next day.

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William B.

Published on 20/09/2020 à 16h45

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Jean M.

Published on 20/09/2020 à 16h39

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Marie P.

Published on 20/09/2020 à 09h22

Fast delivery, perfect packaging, nothing to complain about.

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Guillaume P.

Published on 19/09/2020 à 12h35

The food is not even lukewarm after 4 hours.

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Response from Freezedried & Co Published on 21/09/2020

Hello, thank you for your feedback. We invite you to contact our after-sales service for further information on the use of the Valira food box. If you are not satisfied with the product, the after-sales service will provide you with a label to return the product to us for a refund. Our after-sales service address is [email protected]. We hope to see you again on our site. The Lyophilise & Co. team

Lucie D.

Published on 19/09/2020 à 12h28

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Marie R.

Published on 19/09/2020 à 09h27

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Response from Freezedried & Co Published on 21/09/2020

Thank you for your feedback. We are committed to customer satisfaction, so if something goes wrong with your order or anything else, please let us know by email [email protected]. We hope to see you again on our site. The Lyophilise & Co. team

Claire R.

Published on 18/09/2020 à 19h27

Fast shipping and good follow-up. To be recommended...

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Olivia S.

Published on 18/09/2020 à 13h06

A very large and varied choice, a clear and very well-informed website and an unfailing speed. Thank you

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Guillaume R.

Published on 18/09/2020 à 09h55

Very good products

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Nicolas L.

Published on 18/09/2020 à 09h29

One of the few sites offering such a wide range of choices. Fast shipping.

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Guillaume L.

Published on 18/09/2020 à 08h31

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Anais D.

Published on 17/09/2020 à 16h16

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Nicolas M.

Published on 16/09/2020 à 09h49

Fast shipping, very pleasant and responsive after-sales service

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Laurent D.

Published on 16/09/2020 à 09h27

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Nicolas L.

Published on 16/09/2020 à 06h25

Fast service After-sales service

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Michel D.

Published on 15/09/2020 à 16h08

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Isabel L.

Published on 15/09/2020 à 09h27

Product conforms to expectations, shipped quickly and well packaged.

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Charlotte L.

Published on 15/09/2020 à 09h17

pleasant site, fast and careful delivery.

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Jean T.

Published on 14/09/2020 à 19h48

Product and service

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Nicolas T.

Published on 14/09/2020 à 13h16

Preparing food and equipment for an Ultim delivery trip. As usual, everything went very smoothly. The site is practical, and the references are numerous and well documented.

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Oliver S.

Published on 14/09/2020 à 06h11

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Nicolas T.

Published on 13/09/2020 à 17h56

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Camille B.

Published on 13/09/2020 à 09h39

Speed, good product, remote follow-up. Accuracy of information.

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Guillaume M.

Published on 13/09/2020 à 09h19

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Nicolas D.

Published on 12/09/2020 à 18h53

About the order on the site nothing to say everything is perfect but problem during delivery with colissimo

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Response from Freezedried & Co Published on 14/09/2020

Thank you for your feedback. Indeed, we can say that your parcel was heckled during transport... We hope that your order was undamaged and complete. If not, we invite you to get back to us via [email protected]. We thank you for your confidence and hope to see you again on our website. The Lyophilise & Co team

Camille L.

Published on 12/09/2020 à 17h47

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Lucie B.

Published on 12/09/2020 à 13h51

The dishes are very good and in good quantities.

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Laurent M.

Published on 12/09/2020 à 10h10

Fast, efficient and good order tracking. Order changed in a hurry by phone. Thank you

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Lucie L.

Published on 12/09/2020 à 08h01

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Pierre R.

Published on 11/09/2020 à 17h16

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Hugo T.

Published on 11/09/2020 à 09h48

Fast and accurate shipping

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Julie T.

Published on 10/09/2020 à 15h25

Very good, order received quickly and everything was in order!

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Theo M.

Published on 10/09/2020 à 14h03

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Elise L.

Published on 10/09/2020 à 12h21

Nothing is wrong.

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Jean T.

Published on 10/09/2020 à 11h00

Very fast and efficient.

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Laurent R.

Published on 10/09/2020 à 10h54

Fast delivery. Nickel-plated products.

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Theo R.

Published on 08/09/2020 à 14h19

Product received quickly and very well packaged. This is my second order and I'm satisfied.

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