Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 2 and 5 stars

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N
Nicolas M.
Rating: 5 out of 5
following a purchase from 11/09/2019
Very fast and well packaged. Nickel
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Comprador verificado
Rating: 5 out of 5
following a purchase from 11/09/2019
Everything perfect as always, fast in solving doubts and delivering merchandise, I will repeat.
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Theo D.
Rating: 1 out of 5
following a purchase from 10/09/2019
I still haven't received my order, which I needed for tomorrow, and the carrier doesn't know where it is ...
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Response from Freezedried & Co
We apologize for any inconvenience caused. If you encounter a problem during delivery, please contact us directly so that we can take action before it's too late (e.g. contact the carrier, send a new parcel). We will contact you to arrange for a new express parcel to be sent or for your order to be refunded. Team Lyo
N
Nicolas M.
Rating: 1 out of 5
following a purchase from 10/09/2019
I still haven't received my order, which I needed for tomorrow, and the carrier doesn't know where it is ...
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Response from Freezedried & Co
We apologize for any inconvenience caused. If you encounter a problem during delivery, please contact us directly so that we can take action before it's too late (e.g. contact the carrier, send a new parcel). We will contact you to arrange for a new express parcel to be sent or for your order to be refunded. Team Lyo
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 10/09/2019
Received late due to the fault of the pickup site, not the seller. Excellent products
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Response from Freezedried & Co
Thank you for your comment and sorry for the delay in the delivery of your package. See you later, Elodie of Team Lyo
J
Jean T.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Laurent L.
Rating: 5 out of 5
following a purchase from 10/09/2019
very satisfied
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Camille R.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Nicolas D.
Rating: 5 out of 5
following a purchase from 10/09/2019
nothing to say, fast delivery, parcels are undamaged. Nele
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Guillaume D.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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Sophie R.
Rating: 5 out of 5
following a purchase from 10/09/2019
top
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Pierre D.
Rating: 5 out of 5
following a purchase from 09/09/2019
Entire order arrived (45 items) in good condition by Chronopost as planned 24 hours after placing the order. Very professional site, I'll go back with my eyes closed without hesitation. No complaints
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Javier M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Entire order arrived (45 items) in good condition by Chronopost as planned 24 hours after placing the order. Very professional site, I'll go back with my eyes closed without hesitation. No complaints
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Karim B.
Rating: 5 out of 5
following a purchase from 09/09/2019
Perfect service from start to finish.
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Laurent M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Perfect service from start to finish.
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Julie M.
Rating: 5 out of 5
following a purchase from 09/09/2019
Nikel
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Julie R.
Rating: 5 out of 5
following a purchase from 09/09/2019
Nikel
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Julie D.
Rating: 5 out of 5
following a purchase from 08/09/2019
Nothing to say, delivered very quickly
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Claire M.
Rating: 5 out of 5
following a purchase from 08/09/2019
Nothing to say, delivered very quickly
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Theo R.
Rating: 5 out of 5
following a purchase from 06/09/2019
Ordered on Thursday morning, delivered to the relay point on Friday afternoon and already being tested today. Top
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Antoine B.
Rating: 5 out of 5
following a purchase from 06/09/2019
Ordered Thursday morning, delivered to the relay point Friday afternoon and already in test today. Top
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Hugo M.
Rating: 5 out of 5
following a purchase from 06/09/2019
Fast and efficient delivery. Haven't had time to test the products yet, but they've been recommended to me, as has the website.
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Laurent T.
Rating: 5 out of 5
following a purchase from 06/09/2019
Fast and efficient delivery. Haven't had time to test the products yet, but they've been recommended to me, as has the website.
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Jean B.
Rating: 5 out of 5
following a purchase from 05/09/2019
Help, efficiency and record responsiveness Thank you
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Michel M.
Rating: 5 out of 5
following a purchase from 05/09/2019
Help, efficiency and record responsiveness Thank you
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Hugo T.
Rating: 5 out of 5
following a purchase from 04/09/2019
Never disappointed by their product. However expiration date of cereal bars just ... mm not a year after purchase :(
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Response from Freezedried & Co
Hello, thank you for your opinion. Concerning cereal bars, many brands offer products with shelf life dates between 3 and 9 months due to certain ingredients used. We try to have a high stock turnover on this type of product to keep dates close to manufacturing. Thank you in advance for your understanding. Team Lyo
L
Laurent R.
Rating: 5 out of 5
following a purchase from 04/09/2019
Never disappointed by their product. However expiration date of cereal bars just ... mm not a year after purchase :(
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Response from Freezedried & Co
Hello, thank you for your opinion. Concerning cereal bars, many brands offer products with shelf life dates between 3 and 9 months due to certain ingredients used. We try to have a high stock turnover on this type of product to keep dates close to manufacturing. Thank you in advance for your understanding. Team Lyo
M
Marie L.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fast delivery, as usual. Very reliable and to be recommended.
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Omar E.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fast delivery, as usual. Very reliable and to be recommended.
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Claire M.
Rating: 5 out of 5
following a purchase from 04/09/2019
Good products, well packaged, arrived quickly, wide choice of products.
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Elise D.
Rating: 5 out of 5
following a purchase from 04/09/2019
Good products, well packaged, arrived quickly, wide choice of products.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 04/09/2019
excellent service.
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Lucas B.
Rating: 5 out of 5
following a purchase from 04/09/2019
excellent service.
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Pierre L.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fine
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Laurent M.
Rating: 5 out of 5
following a purchase from 04/09/2019
Fine
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Lucas M.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very fast delivery,less than 2 days to receive my parcel,very satisfied.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 03/09/2019
Very fast delivery,less than 2 days to receive my parcel,very satisfied.
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Theo R.
Rating: 5 out of 5
following a purchase from 03/09/2019
As for the merchandise, I haven't tested it yet.
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Hugo L.
Rating: 5 out of 5
following a purchase from 03/09/2019
as for the merchandise, I haven't tested it yet.
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Charlotte D.
Rating: 5 out of 5
following a purchase from 03/09/2019
Speed of delivery, little note to accompany. I'm waiting to test the products before saying more.
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