Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2 and 5 stars

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M
Manon R.
Rating: 5 out of 5
following a purchase from 11/08/2019
very serious.
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Hugo T.
Rating: 5 out of 5
following a purchase from 11/08/2019
very serious.
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Lucas M.
Rating: 5 out of 5
following a purchase from 10/08/2019
Items as described received in perfect condition.
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Theo R.
Rating: 5 out of 5
following a purchase from 10/08/2019
Items as described received in perfect condition.
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Jean T.
Rating: 5 out of 5
following a purchase from 10/08/2019
Very good experience overall, I recommend
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Pierre T.
Rating: 5 out of 5
following a purchase from 10/08/2019
Very good experience overall, I recommend
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Antoine D.
Rating: 5 out of 5
following a purchase from 09/08/2019
Very fast service. Wide selection of products. Very practical for putting together menus before an excursion to suit individual tastes.
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Nicolas L.
Rating: 5 out of 5
following a purchase from 09/08/2019
Very fast service. Wide selection of products. Very practical for putting together menus before an excursion to suit individual tastes.
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Anais M.
Rating: 5 out of 5
following a purchase from 09/08/2019
top we can buy with our eyes closed
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Anais L.
Rating: 5 out of 5
following a purchase from 09/08/2019
top we can buy with our eyes closed
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Hugo D.
Rating: 5 out of 5
following a purchase from 09/08/2019
Compliant products, delivered on time. Perfect.
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Youssef E.
Rating: 5 out of 5
following a purchase from 09/08/2019
Compliant products, delivered on time. Perfect.
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Theo M.
Rating: 5 out of 5
following a purchase from 09/08/2019
Fast delivery. Good product. No need for after-sales service.
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Hugo R.
Rating: 5 out of 5
following a purchase from 09/08/2019
Fast delivery. Good product. No need for after-sales service.
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Carlos R.
Rating: 5 out of 5
following a purchase from 09/08/2019
Super site.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 09/08/2019
Super site.
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Camille P.
Rating: 5 out of 5
following a purchase from 08/08/2019
Very good products, fast delivery and responsive customer service (following a supply problem). I knew neither freeze-dried products nor the Lyophilisé & Co website. I recommend them.
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Ava T.
Rating: 5 out of 5
following a purchase from 08/08/2019
Very good products, fast delivery and responsive customer service (following a supply problem). I knew neither freeze-dried products nor the Lyophilisé & Co website. I recommend them.
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Charlotte M.
Rating: 5 out of 5
following a purchase from 08/08/2019
Fast delivery and product conformity
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Guillaume R.
Rating: 5 out of 5
following a purchase from 08/08/2019
Fast delivery and product conformity
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/08/2019
Everything was on time and the product was correct.
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Julie M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Address labels with a defect which can cause a delay but lyophilise&Co customer service responded quickly to solve the problem. This reassures me for my future orders. The products are quality as always and finally a real service which is becoming rare on the net. Well done.
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Antoine M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Address labels with a defect which can cause a delay but lyophilise&Co customer service responded quickly to solve the problem. This reassures me for my future orders. The products are quality as always and finally a real service which is becoming rare on the net. Well done.
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Theo R.
Rating: 5 out of 5
following a purchase from 07/08/2019
The mistake is quickly made up for
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Miguel F.
Rating: 5 out of 5
following a purchase from 07/08/2019
The mistake is quickly made up for
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Karim M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Good products, fast and careful shipping (and green since the shipping boxes are recycled, good for the planet).
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Charlotte M.
Rating: 5 out of 5
following a purchase from 07/08/2019
Good products, fast and careful shipping (and green since the shipping boxes are recycled, good for the planet).
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Marie B.
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good
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Hugo T.
Rating: 5 out of 5
following a purchase from 07/08/2019
Very good
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Jean T.
Rating: 5 out of 5
following a purchase from 06/08/2019
Nothing to complain about fast and accurate
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Charlotte B.
Rating: 5 out of 5
following a purchase from 06/08/2019
Nothing to complain about fast and accurate
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Guillaume B.
Rating: 5 out of 5
following a purchase from 06/08/2019
Great selection, ergonomic and practical site, high-quality customer service. Really nothing left to be desired. Bravo to the Lyophilisé.fr team, keep up the good work!
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Jean M.
Rating: 5 out of 5
following a purchase from 06/08/2019
Great selection, ergonomic and practical site, high-quality customer service. Really nothing left to be desired. Bravo to the Lyophilisé.fr team, keep up the good work!
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Sophie T.
Rating: 5 out of 5
following a purchase from 06/08/2019
very effective, it heats up immediately ..... it's impressive,
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Theo P.
Rating: 5 out of 5
following a purchase from 06/08/2019
very effective, it heats up immediately ..... it's impressive,
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Pierre D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Very responsive, fast delivery, quality products. Customer for several years, never disappointed.
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Pierre D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Very responsive, fast delivery, quality products. Customer for several years, never disappointed.
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Sophie L.
Rating: 5 out of 5
following a purchase from 06/08/2019
No worries at all. The item was out of stock when I ordered it and everything was very clear. It was available on time, and I was informed every step of the way. In the end it was quick (because it was very quick afterwards) so perfect. The seat is really as described. Very good item
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Hugo B.
Rating: 5 out of 5
following a purchase from 06/08/2019
No worries at all. The item was out of stock when I ordered it and everything was very clear. It was available on time, and I was informed every step of the way. In the end it was quick (because it was very quick afterwards) so perfect. The seat is really as described. Very good item
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Hugo D.
Rating: 5 out of 5
following a purchase from 06/08/2019
Fast and efficient
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