Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2 and 5 stars

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S
Sophie L.
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect service
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Lucia F.
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect service
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Michel M.
Rating: 5 out of 5
following a purchase from 04/07/2019
Good company, quick response and delivery on time.
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Isabella J.
Rating: 5 out of 5
following a purchase from 04/07/2019
Good company, quick response and delivery on time.
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Sophie P.
Rating: 5 out of 5
following a purchase from 04/07/2019
on-time delivery commitment maintained product quality
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Antoine M.
Rating: 5 out of 5
following a purchase from 04/07/2019
on-time delivery commitment maintained product quality
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Laurent M.
Rating: 5 out of 5
following a purchase from 04/07/2019
super boutique lots of choice for quality products faster-than-lightning delivery careful packaging
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Anais L.
Rating: 5 out of 5
following a purchase from 04/07/2019
super boutique lots of choice for quality products faster-than-lightning delivery careful packaging
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Marie R.
Rating: 5 out of 5
following a purchase from 04/07/2019
Very fast delivery to relay points. Product as described. Possible improvement: adjustable straps, I've adapted some to the original straps easily. Didn't need customer service, so didn't rate.
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James B.
Rating: 5 out of 5
following a purchase from 04/07/2019
Very fast delivery to relay points. Product as described. Possible improvement: adjustable straps, I've adapted some to the original straps easily. Didn't need customer service, so didn't rate.
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Julie B.
Rating: 5 out of 5
following a purchase from 04/07/2019
Very good, very fast delivery
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Youssef M.
Rating: 5 out of 5
following a purchase from 04/07/2019
Very good, very fast delivery
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Guillaume M.
Rating: 5 out of 5
following a purchase from 04/07/2019
Nothing to complain about everything is ok
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Sophia S.
Rating: 5 out of 5
following a purchase from 04/07/2019
Nothing to complain about, everything ok
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Antoine D.
Rating: 5 out of 5
following a purchase from 03/07/2019
Super-fast, flawless delivery.
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Pierre T.
Rating: 5 out of 5
following a purchase from 03/07/2019
Super-fast, flawless delivery.
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Nicolas P.
Rating: 5 out of 5
following a purchase from 02/07/2019
Rations to order
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Hugo B.
Rating: 5 out of 5
following a purchase from 02/07/2019
Rations to order
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/07/2019
All correct, although I have to point out that the packaging was so shallow without protection that to open it I put a small blade in the top and casually cracked one of the freeze-dried meals from side to side, so I had to consume it instead of saving it for the moment. Maybe they should have put some padding or something on the top to avoid what happened to me.
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Response from Freezedried & Co
Thank you very much for your comment. We always use handmade paper to avoid this problem - sorry it is a mistake on our part. Can you contact us to tell us the open recipe please? Thank you for your understanding. Best regards, Elodie
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/07/2019
All correct Only shipments over a certain amount should be free of charge.
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Response from Freezedried & Co
Thank you very much for your comment. Transportation is a major expense for companies: -( However, we are currently thinking of doing so, do not hesitate to contact me in advance for your next order ([email protected]). Thank you for your understanding, Elodie from Liofilizado.es
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Jean L.
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good Delighted with my purchase
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Theo M.
Rating: 5 out of 5
following a purchase from 01/07/2019
Very good Delighted with my purchase
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Theo D.
Rating: 5 out of 5
following a purchase from 01/07/2019
perfect
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Laurent M.
Rating: 5 out of 5
following a purchase from 01/07/2019
perfect
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/07/2019
Fast and reliable service. Perfect.
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Miguel R.
Rating: 5 out of 5
following a purchase from 30/06/2019
Fast delivery and very good product.
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Lucie M.
Rating: 5 out of 5
following a purchase from 30/06/2019
Fast delivery and very good product.
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Julie D.
Rating: 5 out of 5
following a purchase from 29/06/2019
Everything at its best
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Antoine D.
Rating: 5 out of 5
following a purchase from 29/06/2019
Everything at its best
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Hugo M.
Rating: 5 out of 5
following a purchase from 29/06/2019
great site, great service, great products
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Mehdi B.
Rating: 5 out of 5
following a purchase from 29/06/2019
great site, great service, great products
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Claire D.
Rating: 5 out of 5
following a purchase from 29/06/2019
Smart product. The entire service was carried out without a hitch. I highly recommend it.
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Sophie R.
Rating: 5 out of 5
following a purchase from 29/06/2019
Smart product. The entire service was carried out without a hitch. I highly recommend it.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/06/2019
perfect.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 28/06/2019
This is my third order on the site in a few months and I'm delighted. Fast preparation and shipping, great value for money, good products, it's top I recommend this site.
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Guillaume R.
Rating: 5 out of 5
following a purchase from 28/06/2019
This is my third order on the site in a few months and I'm delighted. Fast preparation and shipping, great value for money, good products, it's top I recommend this site.
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Laurent M.
Rating: 5 out of 5
following a purchase from 28/06/2019
Very good performance
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Jean P.
Rating: 5 out of 5
following a purchase from 28/06/2019
Very good performance
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Laurent R.
Rating: 5 out of 5
following a purchase from 28/06/2019
Fine
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Olivia T.
Rating: 5 out of 5
following a purchase from 28/06/2019
Fine
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