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F
Rating: 5 out of 5
Perfect, very satisfactory!
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 1 out of 5
I have not received my delivery until today!
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Response from Freezedried & Co
Hello,
we have checked the tracking: Your package was delivered to the selected parcel shop on September 12 (tracking number: XJ000023911TS).
Please inquire directly at the parcel shop (bring ID and tracking number).
If the shipment cannot be found there, please let me know briefly and we will immediately start an investigation with the transport service provider.
Best regards
we have checked the tracking: Your package was delivered to the selected parcel shop on September 12 (tracking number: XJ000023911TS).
Please inquire directly at the parcel shop (bring ID and tracking number).
If the shipment cannot be found there, please let me know briefly and we will immediately start an investigation with the transport service provider.
Best regards
J
Rating: 5 out of 5
Very satisfied with my order.
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M
Rating: 5 out of 5
Super everything received and quickly
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L
Rating: 5 out of 5
Reactive, good advice and quality products
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J
Rating: 5 out of 5
Thank you to the whole team, as usual always very helpful, serious and with a smile Jean-Sebastien
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R
Rating: 5 out of 5
Excellent! Very good tasty and original products.
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C
Rating: 5 out of 5
Wide range of products, at all prices. Easy to place an order, several payment methods offered. Careful delivery very fast, at a relay point. The received products are of good quality and conform to their description. I recommend this site.
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N
Rating: 5 out of 5
Fast delivery!
D
Rating: 5 out of 5
Ultra fast delivery, careful, top quality product, impossible to ask for better
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D
Rating: 5 out of 5
Cheaper than buying local, good selection and quick delivery.
F
Rating: 5 out of 5
ok
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B
Rating: 2 out of 5
no response to my email regarding the gift indicated on the site and not received
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Response from Freezedried & Co
Hello Bernadette,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive a response to your email regarding the gift. We have just replied to your email.
Best regards,
The Lyophilise & Co team
Thank you for taking the time to share your feedback. We are sorry to hear that you did not receive a response to your email regarding the gift. We have just replied to your email.
Best regards,
The Lyophilise & Co team
N
Rating: 5 out of 5
-
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R
Rating: 5 out of 5
Second purchase at Lyophilise and I am still very satisfied. Great choice. Competitive prices. Very well packaged parcel.
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A
Rating: 5 out of 5
I didn't think it would be a big deal, but it pleasantly surprised me. The only thing is you have to be careful with the amounts of water you add; sometimes it gets too watery and other times too thick. But if you add the water gradually, you can control it better to suit your taste.
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S
Rating: 5 out of 5
Practical, light, well-sized portion for a meal. The few meals tasted are relatively good and provide good comfort during long hikes. I highly recommend these products.
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A
Rating: 5 out of 5
Very excited to use it.
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K
Rating: 5 out of 5
Quality and speed! Whenever I have bought here, my order has arrived on time. Extraordinary variety and quality of food. I recommend it 1000%
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J
Rating: 5 out of 5
Super reliable site. Even in case of problems, the human is available, competent, attentive, and efficient. It's so rare!!! Especially keep this quality.
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L
Rating: 1 out of 5
I ordered some items expecting that i'll get items with a long shelf life, instead I got items that were only viable for a couple months, very dissapointed.
Response from Freezedried & Co
Hi there,
I’m sorry for the disappointment!
The items you selected are from our hiking/expedition range (designed to be light and ready-to-eat soon), which typically have shorter best-before dates. We also carry a dedicated long-life / emergency food selection with multi-year shelf lives, here: https://www.freezedriedandco.com/471-long-life-foods
If you’re building a reserve, that’s the section you want.
If your items are unopened, we can arrange a return/exchange for products from the long-life range.
For next time: on the site, look for the “Long Life Foods” category and check the shelf-life filter on each product page.
I’m sorry for the disappointment!
The items you selected are from our hiking/expedition range (designed to be light and ready-to-eat soon), which typically have shorter best-before dates. We also carry a dedicated long-life / emergency food selection with multi-year shelf lives, here: https://www.freezedriedandco.com/471-long-life-foods
If you’re building a reserve, that’s the section you want.
If your items are unopened, we can arrange a return/exchange for products from the long-life range.
For next time: on the site, look for the “Long Life Foods” category and check the shelf-life filter on each product page.
J
Rating: 5 out of 5
Great service and quality product. However, the delivery via Chronopost is a disaster
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Response from Freezedried & Co
Hello,
Thank you very much for your positive feedback on our service and the quality of our products. Unfortunately, we do not always have control over what happens once the package is shipped, but we regularly pass on this feedback to improve the service. Do not hesitate to contact our customer service for any issues.
Thank you very much for your positive feedback on our service and the quality of our products. Unfortunately, we do not always have control over what happens once the package is shipped, but we regularly pass on this feedback to improve the service. Do not hesitate to contact our customer service for any issues.
F
Rating: 5 out of 5
First time using freeze-dried products and I am delighted! I recommend!
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E
Rating: 5 out of 5
Order processed very quickly and careful packaging and good delivery tracking. Perfection
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Y
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Fast and careful shipping. Prices are among the best on the market. I bought a tent and a sleeping bag.
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C
Rating: 5 out of 5
I recommend. Delivery without problems.
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A
Rating: 5 out of 5
Everything went well: good products and good delivery. Thank you!
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O
Rating: 5 out of 5
No problems regarding the order. All products are as expected and the express delivery was really perfect given the tight timing I had. Thank you very much!
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R
Rating: 5 out of 5
Very good, keep it up.
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D
Rating: 5 out of 5
Wide range and fast delivery
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C
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
very ruci and well priced
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D
Rating: 1 out of 5
Very bland food, although the quantities were good.
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F
Rating: 5 out of 5
Excellent quality food, timely shipping.
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P
Rating: 5 out of 5
Product conforms and fast delivery
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M
Rating: 5 out of 5
Good products.
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E
Rating: 5 out of 5
N/A
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D
Rating: 5 out of 5
I am happy with the bottle itself, capacity, color... I bought it for my travels and I haven't tested its function yet. But it was recommended to me by experts so I trust it.
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S
Rating: 5 out of 5
Nothing particular to report: article received quickly and in accordance with the order placed. I will not hesitate to place new orders with Lyophilise & Co!
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