Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 3, 4 and 5 stars

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E
Ethan B.
Rating: 5 out of 5
The telephone greeting, the advice, the kindness, the passion and the smiles that you can feel on the phone.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
A
Antoine P.
Rating: 5 out of 5
I really appreciated the note and the reuse of the cardboard packaging.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Anais T.
Rating: 5 out of 5
I received my parcel extremely quickly! Faster than Amazon, very carefully packed. Everything was perfect, nothing to complain about!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Isabella T.
Rating: 5 out of 5
As ordered and promptly dispatched
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
E
Ethan J.
Rating: 4 out of 5
regular service
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Oliver A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Oliver A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Oliver A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Oliver A.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre R.
Rating: 5 out of 5
Wide selection, attractive price and good after-sales service
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Charlotte R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Omar B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Omar B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Omar B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Omar B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Jean P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Jean P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Theo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Marie M.
Rating: 5 out of 5
Great!
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
L
Laurent R.
Rating: 1 out of 5
Order placed and paid (600) Material still not received after 7 days !!!! Very dissatisfied
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Response from Freezedried & Co
Hello, your parcel was indeed sent on Monday 25/11 (carriers do not collect parcels at weekends) and the parcel was made available on 27/11. However, the relay point didn't flash the parcel and so you didn't receive the information sms. According to the tracking system, you did receive it a few days later. Thank you for your understanding, and sorry for the inconvenience. Have a nice day, Team Lyo
L
Lucas R.
Rating: 5 out of 5
Fast delivery, fair price
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Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Michel B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Antoine L.
Rating: 5 out of 5
A customer for years, I highly recommend this site. Wide selection of quality products. Competitive prices. Fast, careful shipping. Customer service is efficient, friendly and responsive. In short, nothing but the best.
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
H
Hugo R.
Rating: 5 out of 5
Rapidez en la entrega ,bien empaquetado ,pero es algo que guardamos para una emergencia y no hemos probado nada aún como es lógico .Espero no necesitarlo y antes de su vencimiento ya lo consumiré . Un solo pero ,les faltan muchos productos en el stock que espero vayan recibiendo . Tuve algunos problemas al principio con la nueva página web pero se solucionaron . Agradecido ,saludos cordiales
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Response from Freezedried & Co
Muchas gracias por su comentario. Nos alegra saber que quedó satisfecho con la rapidez de la entrega y el embalaje. Respecto a los productos fuera de stock, estamos trabajando para reponerlos lo antes posible y ampliar nuestra oferta. Gracias por su confianza, ¡quedamos a su disposición para cualquier consulta!
L
Lucas M.
Rating: 5 out of 5
Quality products and fast delivery.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
Very good order tracking with no problems... First time thanks to the team and Michel
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Alejandro L.
Rating: 5 out of 5
Excellent products and service! ????
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Response from Freezedried & Co
Thank you for your confidence, and for this review ????? :) The Lyo team
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Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Anais D.
Rating: 5 out of 5
reliability, quality, efficiency
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Michel T.
Rating: 5 out of 5
Tres bien nikel moi qui suis motard genial permet de mange chaud n'importe ou ca ne prend pas de place 1????????
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Response from Freezedried & Co
We are delighted to accompany you on all your adventures, thank you for taking the time to leave us your opinion? The Lyo Team ???
J
Julie M.
Rating: 5 out of 5
Fast service
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Alejandro R.
Rating: 5 out of 5
Very fast shipping. Good material and diversified. Merci et bonne continuation
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Guillaume B.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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