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Rating: 5 out of 5
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 572 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3, 4 and 5 stars
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Rating: 4 out of 5
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L
Rating: 5 out of 5
I loved the availability of the teams, their attentiveness and their advice! Delivery is always of the highest quality (packaging, on-time delivery). The products are always of good quality and the prices correct.
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E
Rating: 5 out of 5
Perfect product availability and fast shipping
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M
Rating: 5 out of 5
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P
Rating: 5 out of 5
Fast delivery, correct packaging, perfect, only goodies or samples are missing to discover new products ;) ;)
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P
Rating: 5 out of 5
Products as described, prompt arrival.
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M
Rating: 5 out of 5
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C
Rating: 5 out of 5
Perfect, fast and efficient as with each of my orders. With each order I recommend your site on my Instagram account.
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A
Rating: 5 out of 5
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P
Rating: 5 out of 5
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A
Rating: 5 out of 5
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V
Rating: 4 out of 5
L
Rating: 5 out of 5
meets my expectations
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N
Rating: 5 out of 5
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
I have placed several orders on different dates and all the products on the site are really good in terms of taste, the sterilized dishes are really top and very good and the cookies and other survival contact rations are also good. As far as delivery is concerned, there's nothing to say about it: very responsive and efficient, in two to three days maximum the order arrived at the relay point, so frankly there's nothing to say about that, and the team responds very quickly and efficiently to e-mails, which means that any questions can be answered, as well as on the phone, so it's really very good all round.
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S
Rating: 5 out of 5
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L
Rating: 5 out of 5
Fast and efficient. Products correspond in every respect to the order.
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J
Rating: 5 out of 5
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T
Rating: 4 out of 5
The order is delivered on time and the products are generally of good quality. However, many products are out of stock or in the process of being procured on the site.
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Response from Freezedried & Co
Thank you for your feedback. During destocking periods, stock is reduced rapidly. However, restocking times are indicated on our website in real time. If you require a particular item, please do not hesitate to contact us by email or telephone. Best regards, the Lyophilise & Co. team.
M
Rating: 4 out of 5
First order for me I am satisfied, a kind of loyalty card would be nice because I intend to order once a month.
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Response from Freezedried & Co
Thank you for your feedback, our technical teams are currently working on this. The loyalty program will be available in early 2021. Sincerely yours, the Lyophilise & co team
C
Rating: 5 out of 5
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C
Rating: 5 out of 5
They did not have one of the products I ordered, they called to let me know and changed it for another one without any problem. Excellent treatment, professional, perfectionists. I liked the way they handled things. The order was delivered shortly after I spoke with them. I will buy again.
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A
Rating: 5 out of 5
Impeccable service with maximum responsiveness and speed! Bravo ??????
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A
Rating: 5 out of 5
good product correct price
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I
Rating: 5 out of 5
Great service, suitable menus, nothing to say, keep it up!
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L
Rating: 4 out of 5
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J
Rating: 5 out of 5
very satisfied despite a problem with the delivery address _ friendly and commercial reception staff in bietot
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A
Rating: 5 out of 5
This is the second time I've ordered. Always so professional and fast. On the products: order for 7 days in complete autonomy. So results on return.
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L
Rating: 5 out of 5
Fast and very good!
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N
Rating: 5 out of 5
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A
Rating: 5 out of 5
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
ALWAYS FAST AND EFFICIENT SERVICE!!!
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C
Rating: 4 out of 5
One of the food envelopes came open.
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Response from Freezedried & Co
Thank you for your order, and sorry for the inconvenience. Can you please contact us by mail ([email protected]) with the damaged item ? Thank you for your reply and understanding, best regards. The Lyophilized team
S
Rating: 5 out of 5
Perfect, fast delivery, good quality dishes
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L
Rating: 5 out of 5
Speed, listening and advice
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C
Rating: 5 out of 5
The speed of order delivery and the variety of products available.
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L
Rating: 5 out of 5
Good value for money Well packaged products Fast delivery
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