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V
Rating: 5 out of 5
Good products
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
I have placed 2 orders, I must say that both arrived in perfect condition within very proper packaging and in the indicated time. Always with good communication, good disposition, kindness, education, and respect. The products have a very good quality-price ratio. Very good shopping experience, very happy, 100% recommendable.
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E
Rating: 4 out of 5
A good product
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F
Rating: 5 out of 5
Best quality-price ratio, best customer service, don't look any further, I highly recommend!
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A
Rating: 5 out of 5
Fast delivery, good quality food for freeze-dried.
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L
Rating: 5 out of 5
Careful and fast shipping, the most important for me.
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D
Rating: 5 out of 5
Top-notch
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N
Rating: 5 out of 5
Order shipped very quickly, very well-priced. I recommend
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J
Rating: 5 out of 5
Fast shipping, large selection and fair prices
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L
Rating: 5 out of 5
Always on top! A choice, quality and always careful and impeccable shipping.
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M
Rating: 5 out of 5
Quality products and responsive service to questions about shipping conditions and package tracking.
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F
Rating: 5 out of 5
Serious store and very responsive for delivery. Well done
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M
Rating: 1 out of 5
My order arrived late, to another address, and one of the cans was damaged. I have contacted them on WhatsApp several times to resolve it but they do not respond, I expected more to be honest.
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Response from Freezedried & Co
We sincerely apologize for the inconveniences you have experienced with your order. We were in a period of high activity, which delayed our response time to received messages. We confirm that we have proceeded with the refund for the affected can, and we hope this gesture helps to compensate for the inconveniences caused. We appreciate your understanding and trust.
T
Rating: 5 out of 5
Hello, I already tested your products in 2022 during a motorcycle adventure in Lapland in winter for 1 month, I was very satisfied. I just ordered for a road trip and trek in Georgia leaving in 1 week.
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A
Rating: 5 out of 5
Fast and serious. Responds to emails, efficient customer service. Very good and substantial freeze-dried meals, hiking items that are not found everywhere. Adopted site
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É
Rating: 5 out of 5
Excellent online sales company. Highly recommended.
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S
Rating: 5 out of 5
Fast shipping and perfect packaging
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J
Rating: 5 out of 5
Very good choice of products, preparation, shipping and reception very fast. Good communication!
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J
Rating: 5 out of 5
Great !!
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M
Rating: 1 out of 5
I did not arrive at the desired time and they do not answer us for the return
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Response from Freezedried & Co
Dear customer,
We sincerely apologize for the delay in the delivery of your order.
This delay was due to a specific stock error, for which we apologize.
As a commercial gesture, we would like to offer you a discount for your next purchase.
Additionally, after checking our communications, we have not received any return request from you. If you still wish to make it, we will be happy to assist you.
Thank you for your understanding,
We sincerely apologize for the delay in the delivery of your order.
This delay was due to a specific stock error, for which we apologize.
As a commercial gesture, we would like to offer you a discount for your next purchase.
Additionally, after checking our communications, we have not received any return request from you. If you still wish to make it, we will be happy to assist you.
Thank you for your understanding,
R
Rating: 5 out of 5
Correct product and order delivered quickly.
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M
Rating: 5 out of 5
I am satisfied with the product and it meets what I wanted
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S
Rating: 5 out of 5
Tasty and plentiful
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F
Rating: 5 out of 5
Always on top, I have been a loyal customer for years and that will continue
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J
Rating: 4 out of 5
Everything is correct. The only downside is that you say you send it the same day if everything is in stock and in my case that was not true
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Y
Rating: 5 out of 5
Quality service (availability, speed of shipping of the ordered goods) Thank you
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G
Rating: 5 out of 5
Everything perfect
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G
Rating: 5 out of 5
Simple and quick order. Thank you for your efficiency!
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A
Rating: 5 out of 5
Very good products! It's tasty and reassuring, we were very happy :)
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A
Rating: 5 out of 5
everything in order
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A
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Super essential product for true relaxation at a low weight. I love it!
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B
Rating: 4 out of 5
Order as expected sent in a few days
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S
Rating: 5 out of 5
Good price/performance ratio and communication. Fast delivery.
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N
Rating: 5 out of 5
Top-notch, very responsive customer service!
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S
Rating: 5 out of 5
Top quality products, for those of us who like to carry in the backpack and go on multi-day hikes
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M
Rating: 5 out of 5
It was the first time I ordered and I was very satisfied with the result. I had to leave for the mountains a week later, and I received everything a day before. The food was good, and the portions were really nice! I couldn't even finish the whole dish (after, I had a small appetite.. but still :) I recommend it, and I won't hesitate to order again myself!
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C
Rating: 5 out of 5
Simple and fast order! Meeting the criteria! First for the kids who loved the menu! It fills the belly well! Perfect for our family camping trip.
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