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S
Rating: 5 out of 5
freeze-dried food, good bars appreciated by all except naak (too sweet). Very satisfactory sleeping bags. Fast delivery and ergonomic site.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
FAST DELIVERY
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V
Rating: 5 out of 5
Happy
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A
Rating: 5 out of 5
Products as described, fast shipping! All good
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J
Rating: 5 out of 5
A site that I easily use when I look for freeze-dried meals. I recommend it to those looking for a variety of meals and easily vegetarian or vegan options.
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T
Rating: 5 out of 5
Efficient and serious, I recommend.
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G
Rating: 5 out of 5
Thank you for the welcome and the information given by phone about the product search and for the speed of shipping.
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M
Rating: 5 out of 5
Very good product delivery respected and very attentive for missing orders on the platform, a big thank you
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P
Rating: 5 out of 5
Fast delivery, great
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G
Rating: 5 out of 5
Correct prices. Very good responsiveness.
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R
Rating: 5 out of 5
good
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F
Rating: 5 out of 5
Very satisfied with the advice, the commercial relationship, and the quality of the products that I recommend. I finally found the salt-free products I was looking for!
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M
Rating: 5 out of 5
Always very fast and careful shipping
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J
Rating: 3 out of 5
Hello, order well delivered but late, more than 3 days late!
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Response from Freezedried & Co
Hello Joël, thank you for taking the time to share your experience. We are sorry to hear that your order was delayed and we are constantly working to improve our delivery service. Please feel free to contact us directly for any other concerns or assistance.
J
Rating: 5 out of 5
a lot of choice at well-placed prices
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R
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Fast delivery!
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S
Rating: 5 out of 5
It's perfect
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S
Rating: 1 out of 5
I bought a Liteway Biggy backpack for almost €300, which cracked on the very first day of use, not at all durable... I contacted customer service twice by email and once by phone, who offered me nothing and indicated that this is the first time they have a complaint about this product and that they are informing their supplier without giving me any return deadline. I was ready to return the item, but this solution was not considered at this stage... to be continued and it's up to me to wait...
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Response from Freezedried & Co
We are sincerely sorry for your bad experience with the Liteway Biggy backpack and for our response time. This summer, we were understaffed, which prolonged the handling of customer service requests — this is not an excuse, and we are learning from it.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
F
Rating: 5 out of 5
Excellent opinion about Liofilizados & Co. The worst part was the delivery of the package which took almost 3 weeks to arrive. SEUR very bad. I had to call repeatedly to find out what the problem was. Regards.
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A
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Very good site!!! Fast shipping, well packaged... All good!!!!
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F
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Order received quickly and as expected
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P
Rating: 5 out of 5
Satisfied with my purchases
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S
Rating: 5 out of 5
Very large choice of meals for a peaceful trip in total autonomy. Very satisfied with the fast deliveries and the advice.
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M
Rating: 5 out of 5
We ordered for a week of hiking... the products are great, thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality / price ratio The products are deliciously good
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S
Rating: 5 out of 5
Perfectly satisfied with the products. Thank you! I will order again.
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C
Rating: 5 out of 5
-
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A
Rating: 3 out of 5
The ordering process is good, the prices are good, however the shipping time is not good: the site indicates that any order placed before 1 PM is shipped the same day, so by ordering at 3 PM we still expect it to be shipped the next day and not 4 days later.
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Response from Freezedried & Co
After checking, you chose Standard shipping and your order was placed during a peak period. Here is what we indicate on our site:
If all items in your order are in stock and if your order was placed before 1 PM, your package is normally shipped on the business day of your purchase.
For purchases made on the weekend, shipping occurs between Monday and Tuesday.
During peak activity, we cannot systematically guarantee shipping on the same day.
For guaranteed same-day shipping and faster delivery within 24 hours, you can opt for Chronopost Relais Express or Chronopost Domicile.
We understand that this delay may be disappointing and we are doing our best to process orders as quickly as possible.
If all items in your order are in stock and if your order was placed before 1 PM, your package is normally shipped on the business day of your purchase.
For purchases made on the weekend, shipping occurs between Monday and Tuesday.
During peak activity, we cannot systematically guarantee shipping on the same day.
For guaranteed same-day shipping and faster delivery within 24 hours, you can opt for Chronopost Relais Express or Chronopost Domicile.
We understand that this delay may be disappointing and we are doing our best to process orders as quickly as possible.
L
Rating: 5 out of 5
Fast shipping and a wide choice of products!
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very satisfied.. at all levels..
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E
Rating: 5 out of 5
Great!
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R
Rating: 5 out of 5
super service
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T
Rating: 5 out of 5
appetizing and careful delivery, I recommend
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C
Rating: 5 out of 5
We received the order within the announced deadlines. It was well packaged and matched our expectations perfectly.
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Y
Rating: 5 out of 5
Just Top! Thank you
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