Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Thank you for your feedback! We take great pride in the quality of our products, so it makes us happy to know they meet your expectations.
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Frederic F.
Rating: 5 out of 5
following a purchase from 18/04/2025
I am discovering and I am very surprised. Very easy and very quick to prepare. Appreciable and sufficient quantity and it's a real treat. A point to consider on a week-long trip is the budget.
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Response from Freezedried & Co
We are delighted to learn that we have new fans of freeze-dried food! Welcome to the team :)
M
Manon C.
Rating: 5 out of 5
following a purchase from 10/04/2025
An impeccable service, as always! A variety of products, often on sale, and even gems from the United States, without the customs hassles thanks to them! Restocking is regular, shipments are fast and always careful. And what can I say about customer service: responsive, available, attentive... always there to find a solution. Honestly, nothing to complain about, just thank you. This site clearly ranks in my top 3 for equipping my outdoor adventures. I recommend +++
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Response from Freezedried & Co
Thank you very much for your feedback! We are delighted that our products, logistics, and customer service meet your expectations. We continue to do our best to facilitate your adventures, without unnecessary hassles. See you very soon in the field (or on the site)!
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Guillaume R.
Rating: 5 out of 5
following a purchase from 18/04/2025
Fast and in line with expectations. A serious company to recommend.
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Response from Freezedried & Co
Thank you for your review! Glad to see that everything went well. We remain committed to providing you with a reliable, fast service without any unpleasant surprises. Perhaps see you for your next order!
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Franck C.
Rating: 5 out of 5
following a purchase from 19/04/2025
Great seller
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Response from Freezedried & Co
Thank you for your message! We are happy that you enjoyed the experience. See you soon!
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Louis C.
Rating: 3 out of 5
following a purchase from 07/04/2025
Order not in stock although noted as in stock but customer service not too bad
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Response from Freezedried & Co
Hello, the product was not available, but orderable. However, we acknowledge that the mention indicating the delay is not visible enough. We are working to make it clearer. We are glad that customer service was able to resolve the situation.
Have a nice day,
The Lyo Team
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Krzysztof N.
Rating: 5 out of 5
following a purchase from 18/04/2025
Great service
Response from Freezedried & Co
Thanks a lot! We’re happy to know the service met your expectations. Looking forward to your next visit!
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tangi G.
Rating: 4 out of 5
following a purchase from 17/04/2025
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
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Response from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
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robert L.
Rating: 5 out of 5
following a purchase from 16/04/2025
👋😉
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Response from Freezedried & Co
The message is clear 😄 Thank you and see you soon!
A
Andréa S.
Rating: 5 out of 5
following a purchase from 07/04/2025
The team masters management, knows how to bounce back in the face of the unexpected. Professionals, friendly: a big thank you for your work!
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Response from Freezedried & Co
Thank you very much for your message! Managing the unexpected is part of the game, and we are delighted to have been able to respond promptly. The whole team thanks you for your trust and encouragement. See you very soon!
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Eric S.
Rating: 5 out of 5
following a purchase from 30/03/2025
REACTIVE COMPANY
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Response from Freezedried & Co
Thank you! Your satisfaction is our priority, and responsiveness is part of that. See you soon!
J
Jennifer L.
Rating: 5 out of 5
following a purchase from 05/04/2025
A big thank you to all of you, from the online order, to the follow-up, to your email and the solution proposed in the face of an unexpected stock shortage! You are the best!!
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Response from Freezedried & Co
Thank you very much for your message! We try to be present at every step, especially when there is an unexpected event like a stock shortage. Glad that the proposed solution worked for you. Looking forward to assisting you with your next shipments!
J
jean-marc N.
Rating: 5 out of 5
following a purchase from 17/04/2025
Perfect
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Response from Freezedried & Co
Thank you very much! We are thrilled that everything was perfect. See you very soon!
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PASCAL D.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very good
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Response from Freezedried & Co
Thank you for your feedback! We are delighted that everything went well. See you soon for a new order!
C
Christiane L.
Rating: 5 out of 5
following a purchase from 16/04/2025
My order was processed very quickly. The freeze-dried products from the Voyager brand are good. However, the desserts are a bit too sweet.
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Response from Freezedried & Co
Thank you for your feedback! Glad to know that everything went smoothly with your order. Voyager products are generally well-liked, but you are right: desserts can sometimes be a bit sweet depending on personal taste. We'll keep that in mind to better advise our customers. See you soon!
S
Stéphane C.
Rating: 5 out of 5
following a purchase from 08/04/2025
Delivery was perfect, as usual.
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Response from Freezedried & Co
Thank you for your loyalty! It's always a pleasure to know that the delivery is on point. See you very soon!
F
Fabien G.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very few choices, reasonable prices. The quality of the products depends on the brands and individual tastes, so I don't have a specific opinion other than that I find what I need.
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Response from Freezedried & Co
Thank you for your feedback! We are happy that you find what you need among our selection. Indeed, tastes and preferences vary, but we try to offer the widest possible choice so that everyone can find something they like. See you soon!
G
Guillaume W.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very satisfied with the whole team. Very good product and very responsive to needs. Just with everything I order, I would have liked to have more significant commercial gestures.
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Response from Freezedried & Co
Thank you very much for your loyalty and for this feedback! The whole team is delighted to know that our products and our responsiveness meet your expectations. We understand your comment about commercial gestures, and we regularly review to implement benefits for our customers. Please feel free to contact us directly, and we will see what we can do to properly thank you :)
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Frédéric F.
Rating: 5 out of 5
following a purchase from 12/04/2025
clear and effective as usual
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Response from Freezedried & Co
Hello,
Thank you for this very nice review.
See you soon!
B
bernard D.
Rating: 5 out of 5
following a purchase from 15/04/2025
Hello, I am delighted with the logistics deployed to ensure delivery with many products. However, I advise future customers to wait for promotions. My order being significant, I consulted customer service who after several email and phone exchanges granted me an exceptional declared discount. Surprise on the site a few days later, a promotion with a higher discount was announced for a threshold amount 5 times lower than my order amount. Despite my follow-up, no further negotiation was possible. This shows a bit of commercial flexibility Bernard
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Ridwane B.
Rating: 5 out of 5
following a purchase from 15/04/2025
A big thank you for giving us such a generous rating. We pay special attention to the taste quality of our products, so we are delighted to know that even our good value freeze-dried products met your expectations.
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Response from Freezedried & Co
Order received according to the indicated deadline, special care is taken with the packaging of the parcel.
J
Jean-Marc E.
Rating: 5 out of 5
following a purchase from 13/04/2025
Thank you very much for this comment. The whole team is working to ensure that the entire process goes smoothly. We are happy to know that our work is paying off :)
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Response from Freezedried & Co
I ordered the freeze-dried 'good value' which are not very rich in meat pieces for example... but which remain creamy and well seasoned nonetheless. Okay for the price.
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Denis C.
Rating: 5 out of 5
following a purchase from 14/04/2025
A big thank you for this feedback! You are awesome :)
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Response from Freezedried & Co
The order went very well, the delivery, the careful packaging, the speed! Very satisfied with the lyophilized service.
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Geoffrey D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Thank you very much for this comment. We hope to see you again very soon :)
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Response from Freezedried & Co
top-notch products and service... Go for it with your eyes closed
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Laurent B.
Rating: 5 out of 5
following a purchase from 07/04/2025
Hello, Thank you very much for this comment. The whole team is working hard to ensure that the entire process is smooth and efficient. We are happy to see that our efforts are paying off :)
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Response from Freezedried & Co
Perfect
M
MARTA R.
Rating: 5 out of 5
following a purchase from 07/04/2025
A great variety of vegan products, with good quality, correct expiration date, and information. Good customer service. I will repeat with more products
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Response from Freezedried & Co
Thank you very much for your comment! We are glad to know that our selection of vegan products, the quality, and customer service have met your expectations. It will be a pleasure to assist you again on your next purchase. See you soon!
Q
Quentin R.
Rating: 5 out of 5
following a purchase from 15/04/2025
A big thank you for this feedback! We hope to see you again soon :)
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Response from Freezedried & Co
Good choice of UL gear and very fast shipping! Perfect for last-minute purchases.
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Luc M.
Rating: 5 out of 5
following a purchase from 14/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :)
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Response from Freezedried & Co
very good
K
Kévin H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Order placed perfectly, quick response time and Elodie was perfect regarding my personal issue
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Response from Freezedried & Co
Thank you very much for this feedback! And you are right, Elodie is clearly one of our best assets :)
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Etienne M.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very happy with my multiple purchases made at Lyophilise & Co.
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Response from Freezedried & Co
We are delighted to learn that our products meet your expectations. Thank you very much for this feedback :)
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Sandrine Le H.
Rating: 5 out of 5
following a purchase from 13/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :) A big thank you and see you very soon!
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Response from Freezedried & Co
Perfect and fast shipping
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Romain P.
Rating: 5 out of 5
following a purchase from 12/04/2025
We are delighted to learn that our products and services meet your expectations. A big thank you for this feedback :)
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Response from Freezedried & Co
Fast and serious as usual
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Victor F.
Rating: 5 out of 5
following a purchase from 12/04/2025
Everything is correct
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Response from Freezedried & Co
Thank you! We are glad to know that everything went well. Until next time!
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INMA L.
Rating: 5 out of 5
following a purchase from 10/04/2025
fast and serious service
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Response from Freezedried & Co
Thank you for your comment! We are glad to know that the service was fast and reliable. See you soon!
I
Ioannis V.
Rating: 5 out of 5
following a purchase from 01/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :) We hope to see you again very soon!
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Response from Freezedried & Co
Meets my expectations, top!
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Mohamed J.
Rating: 5 out of 5
following a purchase from 14/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :)
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Response from Freezedried & Co
Fast and careful shipping. I appreciated the responsiveness and handling of my order. Shipped on Tuesday for a trek departure on the weekend and received on Wednesday. Ps: I love my titanium cooking pot and my small but very effective stove. Hyper compact. Thanks to the Lyophilized & co team.
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Pierre André K.
Rating: 5 out of 5
following a purchase from 13/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :)
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Response from Freezedried & Co
Top.
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Dominique A.
Rating: 3 out of 5
following a purchase from 12/04/2025
I may have misunderstood the product description, but it is light in weight and volume to eat to my fill!!! Otherwise, everything is perfect
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Response from Freezedried & Co
Thank you for your feedback! Indeed, some dishes are lighter or more compact, as they are designed for specific energy needs or are less energy-consuming. Don't hesitate to contact us if you need recommendations tailored to your appetite or activity – we are here for that 😊
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Cyril J.
Rating: 5 out of 5
following a purchase from 12/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :)
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Response from Freezedried & Co
Very professional, fast shipping, and very well packaged. A little gift with the order that is always appreciated. Very interesting product selection.
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Vivien T.
Rating: 5 out of 5
following a purchase from 13/04/2025
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track :)
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Response from Freezedried & Co
Always quality products, fast shipping, and perfect packaging.
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