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L
Rating: 5 out of 5
very serious and reliable site. Impeccable after-sales service. Moreover, always complete and up-to-date information. Reference site.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 3, 4 and 5 stars
Reset filtersI
Rating: 5 out of 5
Wide range of products with a very complete search engine and filters. Arrived on time. I will order more things in the future
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A
Rating: 5 out of 5
I am very satisfied with the delivery, packaging, and goods. I will order again
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P
Rating: 5 out of 5
Exceptional experience! Clear and easy site, ease of purchase and payment, good prices. Order placed at 03:01, shipped at 09:38 and arrived at the pickup point the next day at 13:40 in a perfect package… who does better?!
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Response from Freezedried & Co
Hello Pascal,
A big thank you for your very positive feedback!
We share it with our entire team :)
A big thank you for your very positive feedback!
We share it with our entire team :)
P
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
No problem with the order.
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P
Rating: 5 out of 5
Fully satisfied.
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P
Rating: 5 out of 5
Fast delivery and in line with my expectations.
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B
Rating: 5 out of 5
Quick sending, all like at the webpage
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D
Rating: 5 out of 5
Super
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L
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
A great company, a 10 in problem resolution and speed in responding. Thank you very much
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G
Rating: 5 out of 5
Product in accordance with the description not yet tasted interesting price we are at €6.50 per meal fast shipping
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L
Rating: 5 out of 5
Fast and efficient
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E
Rating: 4 out of 5
The perfect order and shipped on time. Not on time due to the shipping company. The order arrived very late and did not arrive in time for the crossing. Perhaps they should review the transport agencies.
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Response from Freezedried & Co
Thank you for your comment. We regret that the delivery deadline was not respected and we understand your disappointment.
We will pass your comment to our transport company to improve this aspect. Thank you for your trust.
We will pass your comment to our transport company to improve this aspect. Thank you for your trust.
D
Rating: 5 out of 5
Perfect reception within the deadlines. Now I just need to test the equipment.
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J
Rating: 5 out of 5
Good delivery
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D
Rating: 5 out of 5
Super fast delivery, the packages are made of quality materials, the ingredients too, we are waiting for the final test on our trail in Iceland!
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T
Rating: 5 out of 5
Very valid site
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M
Rating: 5 out of 5
Fast shipping and compliant products. Really good people at Lyophilisés & co
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Response from Freezedried & Co
Thank you very much for your trust and for this very kind compliment! Knowing that you appreciate our products as much as our team is a real satisfaction. See you very soon at Lyophilise & Co!
T
Rating: 5 out of 5
Everything is very good
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E
Rating: 4 out of 5
Top
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H
Rating: 5 out of 5
Products in accordance and fast delivery
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M
Rating: 5 out of 5
Excellent, I really appreciated it!
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G
Rating: 5 out of 5
Great food and a wide selection of bags for all meals. The bars and dried fruit are also very good.
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T
Rating: 5 out of 5
Perfect freeze-dried products, very interesting prices, fast delivery Just perfect can't wait to place a larger order
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Response from Freezedried & Co
A big thank you for your great feedback :)
We are already looking forward to preparing your next order! See you very soon!
We are already looking forward to preparing your next order! See you very soon!
P
Rating: 5 out of 5
Efficient and well prepared.
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G
Rating: 5 out of 5
In accordance with my request and delivered on time, I am delighted. I just have to discover the flavors.
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M
Rating: 5 out of 5
Package received very quickly. The items are as always in accordance with my order. Never disappointed!
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C
Rating: 5 out of 5
Reliable site with an excellent selection of products for adventure and self-sufficient travel enthusiasts in nature
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F
Rating: 5 out of 5
Fast and efficient order
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S
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
Reliable site and very professional.
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T
Rating: 4 out of 5
Correct price, interesting package but lack of diversity
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Response from Freezedried & Co
Hello,
Thank you for your feedback.
We are a bit surprised by your response, as we strive to offer as varied all-inclusive packs as possible. Some recipes may be similar, but we try to diversify the brands, flavors, and types of dishes as much as possible.
Thank you for your feedback.
We are a bit surprised by your response, as we strive to offer as varied all-inclusive packs as possible. Some recipes may be similar, but we try to diversify the brands, flavors, and types of dishes as much as possible.
C
Rating: 5 out of 5
Top
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F
Rating: 1 out of 5
Return service not reactive at all.
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Response from Freezedried & Co
Hello,
I am sorry that you felt this way. Despite the high activity related to the peak season, we forwarded the photos to the supplier as soon as you called to address the defect of your water bottle.
However, the bottle was returned to us without waiting for our response, and we took the necessary steps upon its receipt to send it back to you repaired.
Thank you for your understanding
I am sorry that you felt this way. Despite the high activity related to the peak season, we forwarded the photos to the supplier as soon as you called to address the defect of your water bottle.
However, the bottle was returned to us without waiting for our response, and we took the necessary steps upon its receipt to send it back to you repaired.
Thank you for your understanding
F
Rating: 5 out of 5
Very fast delivery, just before leaving for three days of trekking. Thank you for your seriousness.
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O
Rating: 5 out of 5
I ordered from you for the price (food force) .... And very pleasantly surprised during the meal, it's delicious.
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S
Rating: 5 out of 5
Top-notch after-sales service!
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Response from Freezedried & Co
Thank you very much for your feedback! Our team is thrilled to have been able to find the right solution. A good after-sales service is primarily being present when you need it! We look forward to assisting you again.
E
Rating: 5 out of 5
Perfectly meets my expectations..
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