Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 3, 4 and 5 stars

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A
Antoine R.
Rating: 5 out of 5
Nothing better fast and efficient
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Pierre L.
Rating: 5 out of 5
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P
Pierre L.
Rating: 5 out of 5
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P
Pierre L.
Rating: 5 out of 5
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P
Pierre L.
Rating: 5 out of 5
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C
Camille T.
Rating: 5 out of 5
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C
Camille T.
Rating: 5 out of 5
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C
Camille T.
Rating: 5 out of 5
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C
Camille T.
Rating: 5 out of 5
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L
Laurent M.
Rating: 5 out of 5
Fast and compliant products
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L
Lucas B.
Rating: 5 out of 5
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L
Lucas B.
Rating: 5 out of 5
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L
Lucas B.
Rating: 5 out of 5
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L
Lucas B.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
M
Mehdi M.
Rating: 5 out of 5
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M
Mehdi M.
Rating: 5 out of 5
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M
Mehdi M.
Rating: 5 out of 5
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M
Mehdi M.
Rating: 5 out of 5
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S
Sophie R.
Rating: 5 out of 5
Very practical.
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Lucas M.
Rating: 5 out of 5
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L
Lucas M.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
L
Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
L
Lucas M.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
S
Sophie T.
Rating: 5 out of 5
The customer service department contacted me to inform me that the product I had ordered would no longer be available and I was given the choice between a refund or a voucher for the site. The new order was delivered very quickly and smoothly, and the packaging was very good. Thanks to Michel for his work!
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Thank you very much for your feedback! The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
C
Camille P.
Rating: 5 out of 5
Delighted, fast and careful shipment.
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Response from Freezedried & Co
Thank you for your note. The Lyo team
A
Antoine M.
Rating: 5 out of 5
products, information from A to Z !!!
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Response from Freezedried & Co
Thank you for your note. The Lyo team
A
Antoine T.
Rating: 5 out of 5
Always good products and 1 delivery date respected.
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Response from Freezedried & Co
Thank you for your note. The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
N
Nicolas M.
Rating: 5 out of 5
Super
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie L.
Rating: 5 out of 5
Fast shipping! Thank you
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Response from Freezedried & Co
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N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
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N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
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N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
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N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo R.
Rating: 5 out of 5
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H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo R.
Rating: 5 out of 5
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H
Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
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H
Hugo T.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo B.
Rating: 5 out of 5
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Response from Freezedried & Co
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E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
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E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
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E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
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E
Elise R.
Rating: 5 out of 5
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Response from Freezedried & Co
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J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
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T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
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C
Charlotte D.
Rating: 5 out of 5
Top shipping and products
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre M.
Rating: 4 out of 5
Fast and careful shipping
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
P
Pierre M.
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
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Pierre M.
Rating: 5 out of 5
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M
Miguel L.
Rating: 3 out of 5
We bought for 2790, and the pallet was damaged, with deformed boxes and some are no longer airtight because you can smell the spices. Please suggest a solution. I have expressed all my reservations to the deliveryman on his delivery note (see photos).
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Response from Freezedried & Co
We apologize for any inconvenience caused by your delivery. During transport, some parcels may be mishandled, this being beyond our control. That said, we are passing on the information to our logistics colleagues. We have also just contacted you by e-mail to return the damaged goods. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
V
Verified Buyer
Rating: 5 out of 5
It was very easy to communicate with the company prior the order. The website is extremely friendly designed, and the purchase process fast. The food was shipped within a couple of days. Positive
Response from Freezedried & Co
Thank you for taking the time to rate Freezedried & Co. Thank you for your trust. The Freezedried & Co team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
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J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 4 out of 5
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Response from Freezedried & Co
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J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean B.
Rating: 5 out of 5
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Response from Freezedried & Co
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L
Lucas L.
Rating: 5 out of 5
Fast order, nice price ??
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Response from Freezedried & Co
Thanks for the note! The Lyo team
P
Pierre P.
Rating: 5 out of 5
Speed and care
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
E
Elise R.
Rating: 5 out of 5
Very good products delivered quickly and in good condition
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
L
Lucas R.
Rating: 5 out of 5
Many thanks to the team Always ready to listen Good luck for the future
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
W
William B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
W
William B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
W
William B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
W
William B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
T
Theo T.
Rating: 5 out of 5
RAS everything was correct the products that I received, and the overseas delivery, carried out in time well held.
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Jean P.
Rating: 5 out of 5
Order processed without delay, shipped within the day, perfect.
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
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