Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Thanks for your comment! Have a nice day ;) The Lyo team
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Laurent T.
Rating: 4 out of 5
Everything arrived safely and in good condition.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Elise M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Elise M.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Hugo M.
Rating: 3 out of 5
A lot of products are missing, I've been waiting a week for my order because I'm missing a product that was marked available.
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Response from Freezedried & Co
Thank you for your feedback. In the meantime I see that my colleagues have taken the necessary steps to replace the missing products, and your package was dispatched yesterday. Thanking you for your understanding and patience, we wish you all the best for the future. The Lyo Team
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Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Theo R.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Lucas B.
Rating: 3 out of 5
Small packaging too expensive for non-organic
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Response from Freezedried & Co
Thank you for your feedback. Supergarden fruit powders are freeze-dried, which is an expensive process. We apply the manufacturer's recommended retail prices. Having said that, if you're looking for organic powders, I invite you to have a look at Lyfood's Lyo Powders. I've included the link below. They come in packs of around 50 g, with a price range from 4 to 9. So maybe more in your price range. If you have any questions, please don't hesitate to contact the lyo team(at)lyophilise.com. Best regards. The Lyo team https://www.lyophilise.fr/fruits-legumes-c-1440?fb=82&f804=050G&f808=oui
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Lucas D.
Rating: 4 out of 5
Service as fast and efficient as ever. Correspondence between products received and order.
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Marie D.
Rating: 4 out of 5
Received very quickly in Belgium, third order and still ok. It's a pity that many items on the site are awaiting delivery.
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Response from Freezedried & Co
Thank you for your feedback and for the note. It is possible to sign up for alerts directly on the pages of the desired references to be informed of reorders. In any case, we can provide you with information on the items in question, or advise you on alternatives, so don't hesitate to contact us on team[at]lyophilise.com. We wish you a wonderful day. The Lyo team
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Claire M.
Rating: 4 out of 5
It's rare to find savoury cookies specifically for sport. I do short and long trail runs, and the sweet stuff gets saturated very quickly. I don't have time to cook. I finally found these salted crackers. I just find that they still have a little sweet taste. Otherwise very good, very practical, very good.
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Response from Freezedried & Co
Thank you for your feedback. I've included a link to our "savoury" sports nutrition products. Maybe you'll find what you're looking for for your next trails :) Kind regards. The Lyo team https://www.lyophilise.fr/pendant-l-effort-c-1715?f811=sale
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Laurent R.
Rating: 4 out of 5
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Thank you for your feedback! The Lyo team
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Guillaume P.
Rating: 3 out of 5
I placed 2 orders, one delivered within 48 hours and on the site my orders are still waiting to be sent. That's it for the 3 stars, otherwise the site is very good.
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Response from Freezedried & Co
Thank you for your feedback. Thursday afternoon's order is being prepared. Orders placed before 1 p.m. take 48 hours to prepare, and we do not ship on weekends. For your order of the 5th, some products are out of stock, which we expected to receive last week. My colleagues will get back to you to take stock of the situation. Thank you for your understanding. The Lyo team
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Laurent L.
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Laurent L.
Rating: 4 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Miguel F.
Rating: 4 out of 5
Always a top product, lots of choice. Highly recommend
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Michel R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Michel R.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Michel R.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Theo P.
Rating: 4 out of 5
Lots of choice and fast shipping
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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Laurent D.
Rating: 4 out of 5
Great site! Very good products, just a shame that the ones I'm most interested in are often out of stock. More choice on products with 10,15 years shelf life would be great. Otherwise, this is my favorite site for this type of product...
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Response from Freezedried & Co
Thank you for your feedback and we will take your opinion into account when listing new products. For current out-of-stock items, we will be receiving new arrivals over the next few days, so we invite you to sign up for availability alerts for the products in question to receive notifications when they are back in stock. We wish you a pleasant day. The Lyo Team
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Guillaume D.
Rating: 1 out of 5
I feel like I've been robbed when the 17 tins arrive, 139E for cheap tins, everything is written in German and English, not very practical to know the capacity. the margin must be incredible for this company, a piece of advice: make your own pack...
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Response from Freezedried & Co
Thank you for your feedback. We apply the sales prices recommended by our supplier. If you have trouble reading the information on capacity, you can go to our very detailed French website. And finally, if you're not happy with your order, you can simply exercise your right of withdrawal within 14 days. Below is a link to further information https://www.lyophilise.fr/page-CMS/droit-de-retractation/ or contact us directly by e-mail team(at)lyophilise.com. The Lyo team
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Mehdi E.
Rating: 1 out of 5
Normally they do things properly, but in this case they sent 10 bad meals... Instead of sending out pasta with tomato sauce, they sent out pasta with bolognese sauce... Knowing that pasta with tomato sauce is for vegetarians. So there will be 10 kids who won't get their meal....
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Response from Freezedried & Co
Hello Sir, We're sorry for the inconvenience, there was indeed an error on our part when preparing the order. As the Voyager pasta provençale was not in stock, we preferred to change to a similar recipe from a higher range, so that your parcel would not be delayed. Unfortunately, we inadvertently overlooked the fact that this recipe contained meat. We will contact you by email to propose an exchange solution. Thank you for your understanding. Best regards. Team Lyo
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Michel L.
Rating: 4 out of 5
Wide choice and quality of products. Inventory management to be improved, too many items out of stock.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Nicolas T.
Rating: 4 out of 5
I had the opportunity to order again on your site during your birthday and I thank you for the promotional offer that allowed me to acquire a solar panel and complete some equipment. I really appreciate the speed of preparation and dispatch. The quality of the parcels and the efficiency. I'd like to thank Guillaume for preparing several of my parcels. Otherwise, top site, top customer service, very good product quality. Keep up the good work!
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
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Michel R.
Rating: 4 out of 5
Clear, functional site. It's a pity that when searching by reference, several products are displayed.
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Response from Freezedried & Co
Thank you for your feedback, we will take it into account :) The Lyo team
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Pierre R.
Rating: 4 out of 5
Choice and advice. Wide range. Fast shipping.
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Thank you for your comment! Have a nice day ;) The Lyo team
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Comprador verificado
Rating: 4 out of 5
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Thank you for your feedback. The Lyophilized & Co team :)
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Jean M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Jean M.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Jean M.
Rating: 4 out of 5
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Many thanks :) The Lyophilise & Co team
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Lucie D.
Rating: 4 out of 5
CLEAR
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Manon M.
Rating: 4 out of 5
Nothing to complain about, everything was in order and arrived as expected, I will see with my future purchases if the quality is still there, I recommend this site.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
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Comprador verificado
Rating: 4 out of 5
Punctual delivery of the order.
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your confidence. The Lio team :)
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Michel M.
Rating: 4 out of 5
quick and easy order. Only one regret: the parcel was supposed to be delivered to a specific address and it turned out to be the complete opposite.
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Response from Freezedried & Co
Thank you for your advice. I'm sorry to hear about your problem. When a relay point is saturated or closed, parcels are sometimes routed to other relay points. This has the advantage of making the parcel available immediately, but on the other hand and in some cases, it has the disadvantage of being far from the original relay point. The Lyo team
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Julie B.
Rating: 4 out of 5
Plastic cutlery not great. Jerky too expensive 2.90/25g (indicatively 1.58 /45g at LIDL) and too hard.
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Response from Freezedried & Co
Thank you for your feedback on some of the rations we've tested. As for Beef Jerky, can we really compare the Lidl reference, which is undoubtedly of high quality, but whose price is negotiated with a view to selling large volumes through all the stores in France and even Europe? There's no comparison with the recommended retail prices of our various Beef Jerky manufacturers, who are distributed by our company. Please contact us when you place your next order, and we'll be happy to point you in the direction of softer dried meats. The Lyo team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Theo B.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Antoine D.
Rating: 4 out of 5
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Thanks for the note! The Lyophilise & Co team
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Sophie R.
Rating: 1 out of 5
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Response from Freezedried & Co
We're sorry to hear about your dissatisfaction with this order. We imagine that this is mainly due to the delayed delivery of your parcel. Our suppliers were delayed in manufacturing and delivering the products due to raw material shortages. Your order was therefore on hold, but our team contacted you to inform you and, if necessary, replace or cancel the unavailable items. The items arrived recently and your parcel was sent out immediately. Thank you for your understanding. Team Lyo
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Sophie R.
Rating: 1 out of 5
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Response from Freezedried & Co
I'm sorry to hear about your dissatisfaction with this order. We imagine that this is mainly due to the delayed delivery of your parcel. Our suppliers were delayed in manufacturing and delivering the products due to raw material shortages. Your order was therefore on hold, but our team contacted you to inform you and, if necessary, replace or cancel the unavailable items. The articles arrived recently and your parcel was sent out immediately. Thank you for your understanding. Team Lyo
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Sophie R.
Rating: 1 out of 5
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Response from Freezedried & Co
We're sorry to hear about your dissatisfaction with this order. We imagine that this is mainly due to the delayed delivery of your parcel. Our suppliers were delayed in manufacturing and delivering the products due to raw material shortages. Your order was therefore on hold, but our team contacted you to inform you and, if necessary, replace or cancel the unavailable items. The items arrived recently and your parcel was sent out immediately. Thank you for your understanding. Team Lyo
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Antoine B.
Rating: 4 out of 5
Satisfied! As an improvement, I'd like more precise information about the volume of water to be added to each sachet, for example with a mark (a mark, a line) for easy use.
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Response from Freezedried & Co
Thank you for your feedback. Indeed, the brand you have selected is qualitative but does not have such information (only written in the text). We can suggest other brands that would be easier to use. Please do not hesitate to contact us. The Lyo team
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Comprador verificado
Rating: 1 out of 5
Ordered on the 12th and received on the 18th (the order said between 2 and 4 days).
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Response from Freezedried & Co
Thank you for your feedback. The delivery time for Spain is 2 to 4 working days. Your order was shipped on Wednesday the 12th and delivered on Monday the 18th, that is a delivery in 4 working days. The delivery would have been faster, but it was delayed due to a problem of truck capacity. Thank you for your understanding, best regards. Elodie from Freeze Dried & Co.
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Laurent T.
Rating: 4 out of 5
fast delivery, good advice on the site
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Sophie L.
Rating: 4 out of 5
I put 4 stars and not 5 because I find the products very very good but unfortunately I received two bags pierced so they went to the trash but otherwise very very good I recommend
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Response from Freezedried & Co
Thank you for your feedback and sorry for this incident. Our team will get back to you shortly by e-mail to identify the products in question. The Lyo Team
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Sophie R.
Rating: 4 out of 5
The clarity of the site, the ease of choice. Didn't buy enough to make suggestions.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Comprador verificado
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
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Elise R.
Rating: 4 out of 5
Received as requested, just need to taste.
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Response from Freezedried & Co
Thank you for your opinion, enjoy your meal! The Lyo team
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