English 
R
Rating: 4 out of 5
This is the third time I order, and it has always been perfect. Some brands are better than others, but overall it's edible.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3 and 4 stars
Reset filtersP
Rating: 4 out of 5
We were 3 on hikes, 3 tasting the savory dishes, very good, well-spiced, very generous portions, perfect. However, we did not like the breakfast, too bland. We were still happy to have something to eat independently. The order and shipping were perfect, we will try another recipe.
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Response from Freezedried & Co
Thank you very much for your feedback on the dishes! Noted for the breakfast ;-) Feel free to try other brands. The Lyo team
P
Rating: 4 out of 5
Yes, we finally received our parcel in Funchal after a lot of anxiety about its arrival! Thanks for everything!
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Response from Freezedried & Co
Thank you very much for your feedback! The shipment was indeed hectic, but fortunately all's well that ends well. The Lyo team
N
Rating: 4 out of 5
fast, accurate delivery
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
very good products but deplorable chronospost service
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Response from Freezedried & Co
Thank you for your feedback. We are sorry for the delivery problem. Please do not hesitate to contact us at [email protected] if you encounter any problems or delays. Thank you for your understanding.
E
Rating: 4 out of 5
No problem with this order.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
R
Rating: 4 out of 5
Fast delivery. The products are fine.
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Response from Freezedried & Co
Thank you for your feedback. The Freeze Dried & Co.
E
Rating: 4 out of 5
E
Rating: 4 out of 5
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E
Rating: 4 out of 5
E
Rating: 4 out of 5
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P
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 4 out of 5
Reliability and speed of delivery
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
J
Rating: 4 out of 5
A wide choice of products, but expensive, unfortunately.
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Response from Freezedried & Co
Thank you for your feedback! We make a point of offering a wide selection of quality products, but we understand that prices can sometimes seem high. We do our best to offer the best value for money, and we also regularly run promotions and special offers. Take a look at our special offers, and if you need advice on which product is right for you, we're here to help! Team Lyo
T
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
J
Rating: 4 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Rating: 4 out of 5
Fast and careful shipping
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
M
Rating: 3 out of 5
We bought for 2790, and the pallet was damaged, with deformed boxes and some are no longer airtight because you can smell the spices. Please suggest a solution. I have expressed all my reservations to the deliveryman on his delivery note (see photos).
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Response from Freezedried & Co
We apologize for any inconvenience caused by your delivery. During transport, some parcels may be mishandled, this being beyond our control. That said, we are passing on the information to our logistics colleagues. We have also just contacted you by e-mail to return the damaged goods. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
J
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
G
Rating: 4 out of 5
G
Rating: 4 out of 5
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G
Rating: 4 out of 5
G
Rating: 4 out of 5
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T
Rating: 3 out of 5
The 12h ration I ordered had the sugar sachet open, so it was full of sugar on all the sachets around it. It's not pleasant to have your hands sticking to the other sachets.
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Response from Freezedried & Co
Thank you for taking the time to share your experience with us. We sincerely apologize for this incident. This type of inconvenience does not reflect the quality standards we wish to offer our customers. We are doing everything in our power to prevent this from happening again and will report this incident to our quality department and our supplier. Please do not hesitate to contact us directly by e-mail at [email protected] so that together we can find the best solution.
M
Rating: 3 out of 5
Navigation with a phone is not very fluid And home delivery is a bit expensive On Amazon it's free
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Response from Freezedried & Co
Thank you for sharing your feedback. We're sorry to hear that your mobile browsing experience wasn't optimal. We are continually working to improve our site, and your feedback is invaluable in helping us identify areas for improvement. Regarding delivery charges, we understand that this can be a hindrance. Unlike platforms like Amazon, we are an independent company, specializing in a range of technical and quality products, with a personalized service. These fees reflect our efforts to guarantee fast and secure delivery, while supporting sustainable and fair logistics. We hope that the quality of our products and services will meet your expectations. If you have any questions or suggestions, please do not hesitate to contact us. We will be delighted to help you. The Lyophilise & Co team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
S
Rating: 4 out of 5
the responsiveness and commercial sense of my interlocutor, who, when I called to ask for the 15% discount, which I was not entitled to because my list contained one or more products already on special offer, questioned her colleagues to find a solution to my advantage. thank you again.
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
J
Rating: 3 out of 5
I had tried the curry meal from adventure food and loved it, so I decided to try other products but I really didn't like them. It's not you at all, it's just my taste. Nevertheless, this problem won't prevent me from recommending it to you.
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Rating: 4 out of 5
Fast delivery and products as ordered.
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Rating: 4 out of 5
Well packaged. Shipped quickly
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
M
Rating: 4 out of 5
Very positive and friendly experience. I got answers to my questions about ceramic filters for heavy metal and arsenic filtration. I was able to order the filters and they have already arrived. Thank you very much.
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
A
Rating: 4 out of 5
I like the diversity of the products. For example, I look at the list of ingredients and choose only those that are natural and chemical-free, with the ideal energy/calorie/protein ratio that I'm looking for. For example, the antioxidant "butylhydroxyanisol", which certainly allows for better preservation, is really not ideal for your health. It's a survival food, so we won't be picky when the time comes, but I like to have a choice, so I avoid this substance thanks to the site's wide selection. A small negative point: despite the care taken with my order, 3 tins were dented, from a slight dent to almost half the diameter. This is still disturbing for a new product and for storage, and I hope it won't affect the shelf life. On the site, sometimes the dates are really short - 1 or 2 years - but the product is not discounted, which is a pity because it slows down the purchase of a product that could have been taken just to taste it through a promotion, given the short date. All in all I'm satisfied, I intend to recommend it even if I'm a bit worried about the state of the boxes after transport. An additional rigid cardboard box on each side could perhaps avoid the crushing of the order. The site is serious I recommend Lyophilise &-co.
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Response from Freezedried & Co
Thank you very much for your feedback! During transport, some parcels may be mishandled, but this is beyond our control. Having said that, we will pass on any complaints to our logistics colleagues. Please do not hesitate to send us your complaints to [email protected]. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty ;)
J
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Rating: 4 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
N
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Rating: 1 out of 5
disappointed with the delivery service, paid more for delivery in 24h but received in more than 72h...
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Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are out of our control, but we do our best to ship quickly. Thank you for your patience. The Lyo Team
L
Rating: 3 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Rating: 3 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Rating: 3 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Rating: 3 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Rating: 4 out of 5
I don't understand your question. I keep the products but I don't use them now, so I can't answer your question objectively. I know the brands in question and I know that they are good products.
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L
Rating: 3 out of 5
I received a can with the lid showing the beginnings of rust on the opening. For a long shelf life, it's average. All I got from customer service was: "It's edible as is." Thanks for the information, but I wanted to have a healthy stock that wasn't for immediate consumption, otherwise I'd go elsewhere.
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Response from Freezedried & Co
Hello, we're sorry if our answer didn't bring you complete satisfaction. Our customer service will contact you immediately.
M
Rating: 1 out of 5
Not working with chronopost for example...I'm still waiting for my order...
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Response from Freezedried & Co
We apologize for the inconvenience with the forwarder. I see that your parcel should be delivered today. We wish you a safe arrival.
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team