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D
Rating: 5 out of 5
Great product and great delivery thank you!
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The order meets my expectations, fast shipping
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A
Rating: 5 out of 5
great choices! Did not know this selection even existed in europe
C
Rating: 5 out of 5
Simply incredible
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C
Rating: 5 out of 5
Impeccable and ultra-fast delivery. Great products for survival bags
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P
Rating: 5 out of 5
Fast delivery and correct prices
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S
Rating: 5 out of 5
Always on top
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J
Rating: 5 out of 5
Despite a hiccup with an unavailable item, a replacement solution was offered, and the package was shipped immediately. I was able to receive it before my departure (I like having a responsive customer service like Lyophilise, you are never disappointed!). I definitely recommend Lyophilise & Co to everyone I meet while hiking. It's a sure value!
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C
Rating: 5 out of 5
Very good as usual
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F
Rating: 5 out of 5
Fast, perfect thank you
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A
Rating: 5 out of 5
Very happy with my purchase from Lyophilise & Co. Fast and well-protected shipping.
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C
Rating: 5 out of 5
Fast delivery and products conforming to the descriptions as well as to my expectations, especially regarding the preferred consumption dates of freeze-dried products.
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D
Rating: 5 out of 5
Fast shipping and good prices!
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L
Rating: 5 out of 5
Happy. Thank you
P
Rating: 5 out of 5
My order (the support and eleven other products) was delivered to me in less than 24 hours. Everything was as expected. Well done, your service is exemplary, it deserves to be noted. Patrick
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Response from Freezedried & Co
A big thank you for your very positive feedback! Your message will be shared with our entire team, who is working hard to provide fast and quality service.
J
Rating: 5 out of 5
Always satisfied with the service
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P
Rating: 5 out of 5
Impeccable service, package sent on the day of the order, top congratulations
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J
Rating: 5 out of 5
perfect delivery
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B
Rating: 5 out of 5
Hello, Very satisfied with the service regarding the entire order. Bravo. Best regards. B.S
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H
Rating: 5 out of 5
Good company, good prices and quick and free delivery to UK. Would shop again.
J
Rating: 5 out of 5
Top
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M
Rating: 5 out of 5
Fast and compliant delivery
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G
Rating: 5 out of 5
Perfect, always quality
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O
Rating: 5 out of 5
very good, well organized
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A
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
I ordered for the tour stage this weekend, haven't tried everything yet but otherwise not too bad.
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A
Rating: 5 out of 5
Excellent service
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A
Rating: 5 out of 5
Fast and correct
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E
Rating: 5 out of 5
Hello everyone, the company is very nice. Responsive. Well-packaged material. Everything is fine.
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P
Rating: 5 out of 5
Lyophilized & Co is a truly top-notch store.
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S
Rating: 5 out of 5
A lot of choices and quick shipping
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S
Rating: 5 out of 5
Kudos for the responsiveness and good quality-price ratio of some products.
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V
Rating: 5 out of 5
Excellent service, I recommend!
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Q
Rating: 5 out of 5
Good product, filling, simple and quick. I highly recommend
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F
Rating: 5 out of 5
Very available
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B
Rating: 1 out of 5
Customer service seems to respond to our requests... but they don't seem to be aware of what they are selling... product not matching the specified specifications, return of another product with identical results... this is not very serious
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Response from Freezedried & Co
Hello,
We sincerely apologize for this experience.
You are right: the product received does not match the advertised specifications, we should have better guided you from your first request and deepened our checks before proceeding with its replacement.
Our customer service is currently in contact with you to find a suitable solution, either through a new exchange or a refund.
Thank you for taking the time to share your experience with us. Your feedback will help us improve the handling of this type of request.
We sincerely apologize for this experience.
You are right: the product received does not match the advertised specifications, we should have better guided you from your first request and deepened our checks before proceeding with its replacement.
Our customer service is currently in contact with you to find a suitable solution, either through a new exchange or a refund.
Thank you for taking the time to share your experience with us. Your feedback will help us improve the handling of this type of request.
A
Rating: 5 out of 5
Great site... the best.
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F
Rating: 5 out of 5
Very good for the service and the choice of items
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Y
Rating: 5 out of 5
Perfect, fast and compliant, Top.
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