Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 572 published reviews

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 3 and 5 stars

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T
Theo M.
Rating: 5 out of 5
Wide selection, low prices
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
M
Marie M.
Rating: 5 out of 5
Great choice and very responsive and accommodating team. I recommend them.
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team wishes you a wonderful day :)
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Isabel R.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Isabel R.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Isabel R.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Camille P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Camille P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie M.
Rating: 5 out of 5
large selection of varied items at fair prices overall, reliable order management and tracking.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team ???
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Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team ???
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Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team ???
A
Anais D.
Rating: 5 out of 5
Perfect, Ultra fast shipping. Very satisfied once again
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Response from Freezedried & Co
Many thanks ?? for your feedback. The Lyo Team ???
E
Elise B.
Rating: 5 out of 5
Never disappointed with the products, on-time delivery and quality customer service.
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Response from Freezedried & Co
Thank you very much for your trust and loyalty :) The Lyo team ???
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Theo B.
Rating: 5 out of 5
The speed of processing and the kind word of apology for a product exchanged because of a stock problem.
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Response from Freezedried & Co
We're a small company, so we're keen to do well. The Lyo team thanks you for your comment :)
G
Guillaume M.
Rating: 1 out of 5
I have ordered twice from Lyophilise. Each time I placed an order, the site told me that my product was in stock and ready for immediate delivery. Each time, the product took several weeks to arrive. If you need your product quickly, don't order from Lyophilise.
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Response from Freezedried & Co
We're sorry for the delivery delays you've experienced. Our recent warehouse move has caused some temporary delays. We are actively working to optimize our process to ensure faster and more reliable delivery. Please do not hesitate to contact our customer service department if you experience any delays.
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Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
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Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
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Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
P
Pierre L.
Rating: 5 out of 5
very responsive customer service and a very nice team - a site to support!
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Response from Freezedried & Co
Thank you very much for your feedback. The Lyo Team ???
J
Jean D.
Rating: 5 out of 5
Simple control
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team ???
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Nicolas P.
Rating: 5 out of 5
Fast and efficient
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 1 out of 5
On the web they said that the purchased product would be delivered within five working days. It does not seem to have been so... I have not received it yet and I leave today from ....
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Response from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the shipment of orders. We apologize for this. Your order has been shipped. Please feel free to contact us at 02.97.87.23.73 or by email at [email protected] when you place your next order so that we can ship it faster. Have a nice day
J
Julie M.
Rating: 5 out of 5
Efficient
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise D.
Rating: 5 out of 5
The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.
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Response from Freezedried & Co
Thank you very much for your message and for your confidence! We'll pass the word on to the whole team :) The Lyo team wishes you a wonderful day
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Comprador verificado
Rating: 5 out of 5
All correct
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
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Comprador verificado
Rating: 5 out of 5
Fast shipping and neatly packaged. Good product.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
M
Michel D.
Rating: 5 out of 5
Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.
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Response from Freezedried & Co
Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts ;)
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Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
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Carlos F.
Rating: 5 out of 5
Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????
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Response from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team ;) Enjoy your trek! The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie M.
Rating: 1 out of 5
No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.
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Response from Freezedried & Co
Hello. Due to a peak in activity and the move of our logistics warehouse, we have experienced a delay in the dispatch of parcels. Please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] to resolve the problem. The Lyo team
J
Jean D.
Rating: 3 out of 5
wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
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Response from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
H
Hugo L.
Rating: 5 out of 5
speed of service
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Response from Freezedried & Co
The Lyophilise & Co team thanks you :)
G
Guillaume B.
Rating: 5 out of 5
The team's attentiveness and efficiency :) thank you!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team ???
L
Lucas R.
Rating: 5 out of 5
All that's left now is to test the products. I hope I've chosen well ;-)
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Response from Freezedried & Co
Thank you for your comment! Have a nice day? The Lyo Team ???
J
Jean M.
Rating: 5 out of 5
Serviço de topo. Extensa lista de produtos para todo o tipo de aventura/sobrevivência Aconselho vivamente.
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Response from Freezedried & Co
Obrigado pela vossa opinião. A equipa Lyo :)
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Charlotte L.
Rating: 5 out of 5
Deadlines met, team attentive and very pleasant contact. I will order again without hesitation.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Michel R.
Rating: 3 out of 5
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Michel R.
Rating: 3 out of 5
-
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Response from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
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Comprador verificado
Rating: 1 out of 5
-
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Response from Freezedried & Co
Hello, if you have had any problems with your package or if you are not satisfied with our service, please feel free to contact us at +33297872373 or by email at [email protected].
J
Julie D.
Rating: 3 out of 5
Preparation and delivery time too long.
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Response from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
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Camille R.
Rating: 5 out of 5
Very competitive prices, fast delivery, very good communication. Well done website.
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Response from Freezedried & Co
Thank you for your comprehensive review and feedback! The Lyo team wishes you a good day :)
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Lucia G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucia G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucia G.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Comprador verificado
Rating: 5 out of 5
Great service.
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
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Nicolas R.
Rating: 5 out of 5
2 purchasing experiences with them, the first in May which went perfectly: shipped 48 hours after purchase. The 2nd in July, right in the middle of their move. Although it wasn't shipped in 48 hours, after contacting their sales department, they were able to arrange for my order to arrive in time for my hike.
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Response from Freezedried & Co
Thank you very much for your feedback. We're delighted to be able to slip into your backpack for your hikes! The Lyo team