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G
Rating: 5 out of 5
Easy order validation. Fast delivery and in accordance with the order.
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 3 and 5 stars
Reset filtersH
Rating: 5 out of 5
No errors and super fast shipping.
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H
Rating: 5 out of 5
Very good transaction and very fast!!!!
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G
Rating: 5 out of 5
Great choice of products. Really fast delivery, perfect
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L
Rating: 5 out of 5
Fast delivery
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P
Rating: 5 out of 5
Tip top!
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N
Rating: 5 out of 5
Very happy thanks.
B
Rating: 5 out of 5
Good contact with customer service.
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S
Rating: 5 out of 5
Fast delivery,great value , would buy again
M
Rating: 5 out of 5
Order placed quickly and delivered express, without any problems. Information about the order status is up to date.
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C
Rating: 5 out of 5
Perfect products! Only the delivery times were catastrophic... but not due to Lyophilise.
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M
Rating: 5 out of 5
Super product! Excellent taste and very suitable for motorcycle trips.
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I
Rating: 5 out of 5
It's good for eating, I thought it would be a small amount but when you are walking you don't eat much.
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J
Rating: 5 out of 5
We are sure to acquire a referenced and quality product
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H
Rating: 5 out of 5
always on top
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J
Rating: 5 out of 5
Always on top. Order online or in-store, nothing to say. The price is correct. Quality products.
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N
Rating: 5 out of 5
Order received quickly and in excellent condition. Products conforming
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V
Rating: 5 out of 5
A wide choice, good quality, and fast shipping... In short, convinced!!
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R
Rating: 5 out of 5
Very fast delivery
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D
Rating: 5 out of 5
Products conform to what I expected, delivery without problems at the relay point
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P
Rating: 5 out of 5
Good products, fast delivery, perfect
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P
Rating: 5 out of 5
Hello Perfect, fast delivery and everything I needed for bikepacking. Best regards
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D
Rating: 5 out of 5
Very happy with this order, fast delivery, keep it up like this
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P
Rating: 5 out of 5
Fast and compliant delivery.
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D
Rating: 5 out of 5
Order delivered very quickly, just need to test the dishes and the equipment
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B
Rating: 5 out of 5
Ultra fast delivery? I wonder how it's possible? Always on top, trustworthy site!
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D
Rating: 5 out of 5
Good product, in accordance with the description, it will be used starting tomorrow on the GR10
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S
Rating: 5 out of 5
Very attentive and responsive merchant in the face of a defective product issue. I highly recommend.
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D
Rating: 5 out of 5
Good customer service
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S
Rating: 5 out of 5
Very good store, I recommend!!
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I
Rating: 5 out of 5
Excellent customer service, good price and fast delivery
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B
Rating: 5 out of 5
Very easy to order
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G
Rating: 1 out of 5
Extremely poorly packaged package! The tape only went on half of the flaps of the box and it was easy to reach in without damaging anything!!! It would be desirable to be a little less careless and more careful in the preparation of packages.
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Response from Freezedried & Co
We sincerely apologize for the way your package was packed. We do pay attention to ensure that the package arrives in good condition. I will pass your comment to our preparation team so that more vigilance is applied to the sealing of packages.
Thank you for taking the time to report this to us.
Thank you for taking the time to report this to us.
L
Rating: 5 out of 5
Easy and agile website. Fast shipping. Thank you!
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J
Rating: 5 out of 5
Fast shipping, the best
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M
Rating: 5 out of 5
Very good customer service, fast and careful shipping and top-notch material
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Response from Freezedried & Co
A big thank you for your lovely feedback! Your satisfaction and trust make us very happy and encourage us to continue offering you the best possible service. Looking forward to seeing you again very soon!
F
Rating: 5 out of 5
Wonderful customer experience, both rare and exceptional, ...and I mean my words. The advice and relational quality of the customer service team are of a very high level. The result is simple: I am a fan of this brand that offers and distributes very specialized products that cannot be found anywhere else, which goes above and beyond for its customers, I talk about it to those around me and I will be a loyal customer!
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J
Rating: 5 out of 5
Competent and good value for money
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C
Rating: 5 out of 5
The specialized hiking gear that is hard to find elsewhere at reasonable prices is available at Lyophilise & Co. Impeccable shipping.
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Response from Freezedried & Co
A big thank you for your feedback! We are committed to offering and making quality products accessible. We look forward to supporting you in your next adventures!
C
Rating: 5 out of 5
Fast and compliant delivery
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