Customer reviews of Freezedried & Co

A

Amina B.

Rating: 5 out of 5

Published on 17/03/2023 à 18h35

Fast and very friendly after-sales service, on-time delivery and quality products, I recommend.

Translated reviews

Response from Freezedried & Co Published on 20/03/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!

C

Claire L.

Rating: 5 out of 5

Published on 17/03/2023 à 16h30

Good communication, very satisfied with the products, the responsiveness of the team and the quality of the packages.

Translated reviews

Response from Freezedried & Co Published on 20/03/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

C

Camille M.

Rating: 5 out of 5

Published on 16/03/2023 à 12h29

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Translated reviews

Response from Freezedried & Co Published on 17/03/2023

Thanks for the note ????? :) The Lyo team

C

Camille M.

Rating: 5 out of 5

Published on 16/03/2023 à 12h29

Translated reviews

Response from Freezedried & Co Published on 17/03/2023

Thanks for the note ????? :) The Lyo team

C

Camille M.

Rating: 5 out of 5

Published on 16/03/2023 à 12h29

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Translated reviews

Response from Freezedried & Co Published on 17/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume M.

Rating: 5 out of 5

Published on 15/03/2023 à 15h40

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Translated reviews

Response from Freezedried & Co Published on 16/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume M.

Rating: 5 out of 5

Published on 15/03/2023 à 15h40

Translated reviews

Response from Freezedried & Co Published on 16/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume M.

Rating: 5 out of 5

Published on 15/03/2023 à 15h40

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Translated reviews

Response from Freezedried & Co Published on 16/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas M.

Rating: 5 out of 5

Published on 15/03/2023 à 12h41

Fast delivery! Lots of choice! Very good packaging Too bad postage costs for Switzerland

Translated reviews

Response from Freezedried & Co Published on 16/03/2023

Thank you for your feedback. Concerning delivery costs, we use the services of the Swiss Post and we apply their price list. Perhaps you could see if anyone you know would be interested in our store so that you could group an order and share the cost? That's one possibility. In the meantime, we wish you a wonderful day. The Lyo team :)

M

Marie R.

Rating: 5 out of 5

Published on 14/03/2023 à 15h45

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Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie R.

Rating: 5 out of 5

Published on 14/03/2023 à 15h45

Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie R.

Rating: 5 out of 5

Published on 14/03/2023 à 15h45

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Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre M.

Rating: 5 out of 5

Published on 14/03/2023 à 11h57

The choice of menus and the way they are presented on the web page, the "top 10 best sellers" suggestions, the speed of delivery, the reasonable price of the meal. I haven't tried the meals yet, but I placed my last order for two reasons: to have a few meals before setting off on the GR 34 (tour of Brittany starting on April 4), and the speed of delivery, to see if I can rely on you during the 3 months my trek will take, and order within two days of a delivery point on my 2000km journey. For the moment, the two points are validated, but I'll have to see during my trek for my next order... I'm counting on you!

Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thank you for your feedback, our small team is committed to doing the right thing, so thank you very much for your feedback and trust :) We advise you to contact the Lyo team by telephone 02 97 87 23 73 to plan your shipments or to let us know that you have placed an order and that it must be delivered by a certain date. A carrier may be delayed on the road, or fail to pick up a collection, a relay point may be saturated, or a product may be out of stock, delaying shipment. It's better to plan ahead by a few days with my colleagues, so that you don't end up with a delay in your supplies arriving at your destination. The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 14/03/2023 à 11h48

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Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 14/03/2023 à 11h48

Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 14/03/2023 à 11h48

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Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre M.

Rating: 5 out of 5

Published on 14/03/2023 à 11h44

happy to have discovered you on a youtube channel ( piwan ) and therefore happy to be a new customer with you , I have also shared my first purchase on instagram ( instagram.com/lavudavo_gty/ ) lavudavo_gty , thank you and see you very soon

Translated reviews

Response from Freezedried & Co Published on 15/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

C

Camille B.

Rating: 5 out of 5

Published on 14/03/2023 à 07h28

Always impeccable, fast and careful delivery. I highly recommend this site.

Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thank you for your trust, loyalty and for this review ????? :) The Lyo team

S

Sophie T.

Rating: 5 out of 5

Published on 13/03/2023 à 14h44

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

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Sophie T.

Rating: 5 out of 5

Published on 13/03/2023 à 14h44

Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

S

Sophie T.

Rating: 5 out of 5

Published on 13/03/2023 à 14h44

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

M

Manon M.

Rating: 5 out of 5

Published on 13/03/2023 à 12h59

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

M

Manon M.

Rating: 5 out of 5

Published on 13/03/2023 à 12h59

Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

M

Manon M.

Rating: 5 out of 5

Published on 13/03/2023 à 12h59

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

J

James T.

Rating: 5 out of 5

Published on 13/03/2023 à 12h13

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

J

James T.

Rating: 5 out of 5

Published on 13/03/2023 à 12h13

Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

J

James T.

Rating: 5 out of 5

Published on 13/03/2023 à 12h13

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre L.

Rating: 5 out of 5

Published on 13/03/2023 à 11h59

Very fast shipping, the products correspond to the descriptions and I asked a question about a product and got the answer in less than 24 hours....I will recommend without problems

Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thank you for your feedback. The Lyo team :)

C

Comprador verificado

Rating: 5 out of 5

Published on 13/03/2023 à 11h58

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Translated reviews

Response from Freezedried & Co Published on 14/03/2023

Thank you for the review ?????. The Lyophilized & Co team

H

Hugo M.

Rating: 5 out of 5

Published on 13/03/2023 à 08h55

Efficient search engine despite my many food intolerances, with the option of sorting results, particularly by energy efficiency... Perfect for organizing my next MdS by choosing my own tasty dishes... And a friendly, efficient sales team, plus fast delivery... What more could you ask for?

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

The Lyo team would like to thank you for taking the time to submit this comprehensive review ;) We'll be sure to pass it on to our great customer service colleagues :) The Lyo Team

C

Carlos M.

Rating: 5 out of 5

Published on 12/03/2023 à 17h12

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

C

Carlos M.

Rating: 5 out of 5

Published on 12/03/2023 à 17h12

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

C

Carlos M.

Rating: 5 out of 5

Published on 12/03/2023 à 17h12

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

T

Theo D.

Rating: 5 out of 5

Published on 12/03/2023 à 15h35

A very reactive team and a fast and careful shipment, I recommend!

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

The Lyo team thanks you for this nice review ;)

P

Pierre L.

Rating: 5 out of 5

Published on 12/03/2023 à 14h22

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre L.

Rating: 5 out of 5

Published on 12/03/2023 à 14h22

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre L.

Rating: 5 out of 5

Published on 12/03/2023 à 14h22

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas B.

Rating: 5 out of 5

Published on 12/03/2023 à 10h49

Perfect thanks

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thank you for your comment! Have a nice day ;) The Lyo team

J

James B.

Rating: 5 out of 5

Published on 11/03/2023 à 12h36

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

J

James B.

Rating: 5 out of 5

Published on 11/03/2023 à 12h36

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

J

James B.

Rating: 5 out of 5

Published on 11/03/2023 à 12h36

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

O

Omar M.

Rating: 5 out of 5

Published on 11/03/2023 à 11h36

Serious, fast

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thank you for your comment! Have a nice day ;) The Lyo team

T

Theo L.

Rating: 5 out of 5

Published on 11/03/2023 à 10h40

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

T

Theo L.

Rating: 5 out of 5

Published on 11/03/2023 à 10h40

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

T

Theo L.

Rating: 5 out of 5

Published on 11/03/2023 à 10h40

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Translated reviews

Response from Freezedried & Co Published on 13/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie M.

Rating: 5 out of 5

Published on 10/03/2023 à 21h44

A dozen orders under my belt. Each delivery is meticulous and carefully packaged. The products are of high quality for a limited cost. I totally recommend

Translated reviews

Response from Freezedried & Co Published on 13/03/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!

L

Lucas D.

Rating: 5 out of 5

Published on 10/03/2023 à 10h27

Cardboard very damaged. Metal box damaged

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Hello, thank you for your message. During transport, some parcels may be mishandled, this being beyond our control. Having said that, we will pass on your message to our logistics colleagues and our customer service department will contact you by email :)

H

Hugo D.

Rating: 5 out of 5

Published on 10/03/2023 à 07h58

Regular customer, always on top! THANK YOU

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thank you for your trust, loyalty and for this review ????? :) The Lyo team

M

Mehdi E.

Rating: 5 out of 5

Published on 09/03/2023 à 16h45

The announced deadlines are respected, the products as well as the service is of quality, very professional. All you can do is keep going, thanks to the whole team.

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) We'll be sure to follow your advice! Thank you for your trust and loyalty!

A

Antoine M.

Rating: 5 out of 5

Published on 09/03/2023 à 16h20

Choice of products. Self-heating dishes. Different camping equipment.

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thank you for your feedback. The Lyo team :)

C

Camille D.

Rating: 5 out of 5

Published on 09/03/2023 à 14h33

Great products and responsive team. When there was an unexpected shortage of a product, the team immediately proposed a logical alternative.

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thank you for your opinion and for this review ????? :) The Lyo team

H

Hugo D.

Rating: 5 out of 5

Published on 09/03/2023 à 11h55

I bought an inflatable mattress for mountaineering. When I unpacked it, I immediately felt that the fabric was far too fragile for my winter activities, which take place in a very mineral world. No sooner received than returned and refunded. The very next day. I really appreciated this lightning refund when I could have been reimbursed within 14 days. I'll come back to your site to buy freeze-dried products, which come in a very wide range.

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thanks for your feedback, we always try to do our best! The Lyo team wishes you a wonderful day :)

H

Hugo L.

Rating: 5 out of 5

Published on 09/03/2023 à 11h32

Careful delivery

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

L

Lucie R.

Rating: 5 out of 5

Published on 09/03/2023 à 11h24

Top customer service :)

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thanks for your feedback, the Lyo team thanks you for the note :)

C

Comprador verificado

Rating: 5 out of 5

Published on 09/03/2023 à 07h29

Excellent after-sales service

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you very much for your comments. The Lyophilized & Co team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

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Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

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Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

J

Javier R.

Rating: 5 out of 5

Published on 08/03/2023 à 12h21

Good quality, practical and great packaging

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

H

Hugo R.

Rating: 3 out of 5

Published on 08/03/2023 à 12h20

Delivery much longer than expected, I was not asked if I wanted to wait. So I'm still waiting.

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your feedback. My colleagues contacted you by e-mail the day after (March 2) your order (March 1) to warn you of a shortage on a soup. Perhaps it's in your spam folder? Our customer service department will contact you by phone to check on your order. Thank you for your understanding. The Lyo team

A

Antoine D.

Rating: 5 out of 5

Published on 08/03/2023 à 12h08

Delivery time very fast concerning the article it is a gift which will be offered only at the end of the week therefore I cannot give an opinion.

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your feedback. The Lyo team :)

L

Lucie D.

Rating: 5 out of 5

Published on 08/03/2023 à 11h44

Top service! Super fast shipping and delivery!

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

C

Claire L.

Rating: 5 out of 5

Published on 08/03/2023 à 10h50

Well received the order, thank you for your information concerning the change of Himalayan salt against ordinary salt and for having put a box in compensation. The parcel took some time to clear customs, but that's normal, in Switzerland we go as fast as necessary and as slow as possible, so that it stays nickel clean. Delighted with your company and your service

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

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Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

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Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team