Customer reviews of Freezedried & Co

9,7 /10

Based on 12 924 published reviews

5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 3 and 5 stars

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Charlotte R.

Published on 20/08/2021 à 05h02

Tb fast delivery

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Response from Freezedried & Co Published on 20/08/2021

Thanks for your comment! Have a nice day :-) Sébastien from Lyophilise & Co

Comprador Verificado

Published on 19/08/2021 à 16h01

So far the part of the order I have used was all perfect

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Response from Freezedried & Co Published on 20/08/2021

Thank you for your comments following your order on our website :) Sébastien of Lyophilized & Co

Comprador Verificado

Published on 19/08/2021 à 13h58

Perfect

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Response from Freezedried & Co Published on 20/08/2021

Thank you for your trust :) The Lio Team

Nicolas R.

Published on 19/08/2021 à 12h17

Professionalized speed

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Response from Freezedried & Co Published on 20/08/2021

The Lyo team thanks you for this nice review :-)

Lucie D.

Published on 19/08/2021 à 11h49

Choice and delivery ok

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Response from Freezedried & Co Published on 20/08/2021

Thank you for your comment and your confidence :-) The Lyo team

Elise M.

Published on 18/08/2021 à 19h40

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Response from Freezedried & Co Published on 20/08/2021

Many thanks :) The Lyophilise & Co team

Elise M.

Published on 18/08/2021 à 19h40

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Response from Freezedried & Co Published on 20/08/2021

Many thanks :) The Lyophilise & Co team

Sabrina B.

Published on 18/08/2021 à 17h41

The speed of delivery and the quality of the products. To be recommended and repeated

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Response from Freezedried & Co Published on 20/08/2021

Thank you so much for your feedback and your confidence in us. We're touched by your comment! :-) Sébastien from Lyophilise & Co

Marie R.

Published on 18/08/2021 à 15h16

Fast

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Response from Freezedried & Co Published on 20/08/2021

Thank you for your feedback! Sébastien from the Lyo team

Nicolas D.

Published on 18/08/2021 à 15h00

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Response from Freezedried & Co Published on 20/08/2021

Thanks for the note! Sébastien from the Lyo team

Nicolas D.

Published on 18/08/2021 à 15h00

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Response from Freezedried & Co Published on 20/08/2021

Thanks for the note! Sébastien from the Lyo team

Camille R.

Published on 18/08/2021 à 13h28

Very satisfied with the order and delivery time. You can go there with your eyes closed!

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Response from Freezedried & Co Published on 20/08/2021

Thank you for your opinion, we are touched by your comment. Many thanks for your trust :-) Sébastien from Lyophilise & Co

Youssef R.

Published on 18/08/2021 à 12h54

Fast delivery and pretty good food. Great for the Bivouac!

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Response from Freezedried & Co Published on 19/08/2021

Thank you for your feedback on our products and services! Elodie from Lyophilise & Co

Theo B.

Published on 18/08/2021 à 10h28

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Response from Freezedried & Co Published on 19/08/2021

Thank you for your note! Elodie from Lyophilise & Co

Theo B.

Published on 18/08/2021 à 10h28

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Response from Freezedried & Co Published on 19/08/2021

Thank you for your note! Elodie from Lyophilise & Co

Comprador Verificado

Published on 18/08/2021 à 10h27

I love the comparator on the website. And the ease and speed of ordering

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Response from Freezedried & Co Published on 19/08/2021

Thank you very much for your comment :-) Elodie of Freeze Dried & Co

James A.

Published on 17/08/2021 à 12h02

The MRE meal is good. An idea for you. Do away with the big bag containing all the items and make the elements available separately. The aim is to be able to buy the items individually to compose your MRE.

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Response from Freezedried & Co Published on 18/08/2021

Thanks for your feedback, we'll take note of your idea for our future product listings :) Elodie from Team Lyo

Manon T.

Published on 17/08/2021 à 11h58

Very good service

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Response from Freezedried & Co Published on 18/08/2021

Thanks for your feedback :-) Elodie from the Lyo team

Javier M.

Published on 17/08/2021 à 10h10

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Response from Freezedried & Co Published on 18/08/2021

Thank you for your note :) Elodie from Lyophilise & Co

Javier M.

Published on 17/08/2021 à 10h10

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Response from Freezedried & Co Published on 18/08/2021

Thank you for your note :) Elodie from Lyophilise & Co

Guillaume D.

Published on 17/08/2021 à 06h23

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Response from Freezedried & Co Published on 17/08/2021

Thanks for the note! Sébastien from La team Lyophilise & Co

Guillaume D.

Published on 17/08/2021 à 06h23

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Response from Freezedried & Co Published on 17/08/2021

Thanks for the note! Sébastien from La team Lyophilise & Co

Camille D.

Published on 16/08/2021 à 21h09

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Response from Freezedried & Co Published on 17/08/2021

Thanks a lot! :-) Sébastien from the Lyophilise & Co team

Camille D.

Published on 16/08/2021 à 21h09

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Response from Freezedried & Co Published on 17/08/2021

Thanks a lot! :-) Sébastien from the Lyophilise & Co team

Pierre D.

Published on 16/08/2021 à 14h06

Fast and efficient, plenty of choice

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Response from Freezedried & Co Published on 17/08/2021

The team thanks you for this nice review :-) Sébastien from the Lyo team

Nicolas D.

Published on 16/08/2021 à 09h44

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note! Sébastien from Lyophilise & Co

Nicolas D.

Published on 16/08/2021 à 09h44

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note! Sébastien from Lyophilise & Co

Julie M.

Published on 16/08/2021 à 09h39

Top and fast service.

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Response from Freezedried & Co Published on 16/08/2021

The Lyo team thanks you for this nice review ;)

Comprador Verificado

Published on 16/08/2021 à 07h15

Good quality of the products. Fast shipping.

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Response from Freezedried & Co Published on 16/08/2021

Thank you for your comments following your order on our website :) Sébastien de de Freeze Dried & Co

Javier F.

Published on 15/08/2021 à 14h48

Large selection of good products available, fast and reliable service. I've been ordering for several years, and I'm always satisfied.

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Response from Freezedried & Co Published on 16/08/2021

Thank you for your trust, loyalty and for this review ????? :) ! Sébastien from the Lyo team

Laurent B.

Published on 15/08/2021 à 14h03

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Response from Freezedried & Co Published on 17/08/2021

The Lyophilise & Co team thanks you for the note :)

Laurent B.

Published on 15/08/2021 à 14h03

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Response from Freezedried & Co Published on 17/08/2021

The Lyophilise & Co team thanks you for the note :)

Laurent M.

Published on 14/08/2021 à 19h56

Order received promptly. Good choice of dishes. Reliable packaging.

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Response from Freezedried & Co Published on 16/08/2021

Thank you for this comprehensive review :) Sébastien from Lyophilise & Co

Antoine T.

Published on 14/08/2021 à 13h40

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Response from Freezedried & Co Published on 16/08/2021

Thank you for your note. :-) Sébastien from Lyophilise & Co

Antoine T.

Published on 14/08/2021 à 13h40

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Response from Freezedried & Co Published on 16/08/2021

Thank you for your note. :-) Sébastien from Lyophilise & Co

Laurent R.

Published on 14/08/2021 à 09h53

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Response from Freezedried & Co Published on 16/08/2021

Many thanks :) The Lyophilise & Co team

Laurent R.

Published on 14/08/2021 à 09h53

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Response from Freezedried & Co Published on 16/08/2021

Many thanks :) The Lyophilise & Co team

Ava T.

Published on 14/08/2021 à 09h41

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note ????? :) The Lyo team

Ava T.

Published on 14/08/2021 à 09h41

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note ????? :) The Lyo team

Verified Buyer

Published on 14/08/2021 à 08h39

Response from Freezedried & Co Published on 15/08/2021

Thank you for this rating! :-)

Jean M.

Published on 13/08/2021 à 19h30

Good products, very good service, very serious

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Response from Freezedried & Co Published on 16/08/2021

Many thanks for your feedback. :-) Sébastien from Lyophilise & Co

Jean M.

Published on 13/08/2021 à 13h43

Always the choice, the availability and the attentiveness on the phone The professionalism On the other hand, the deliveryman was absent when I was in front of my door and dropped off the parcel at the relay point.

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Response from Freezedried & Co Published on 16/08/2021

Thank you very much for your feedback and for your compliments! Regarding the carrier, I apologize for the inconvenience, we will check directly with them to see what may have happened. Sébastien from Lyophilise & Co

Comprador Verificado

Published on 13/08/2021 à 12h41

The products arrived in perfect condition and within the stipulated time period.

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Response from Freezedried & Co Published on 17/08/2021

Thank you for your confidence :-) Sébastien of Lyophilized & Co

Hugo D.

Published on 13/08/2021 à 11h09

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note! :-) Sébastien from Lyophilise & Co

Hugo D.

Published on 13/08/2021 à 11h09

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Response from Freezedried & Co Published on 16/08/2021

Thanks for the note! :-) Sébastien from Lyophilise & Co

Lucie R.

Published on 13/08/2021 à 09h32

Speed and product quality

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Response from Freezedried & Co Published on 16/08/2021

Thanks for your opinion! :-) Sébastien from the Lyo team

Laurent M.

Published on 13/08/2021 à 09h02

Fast shipping and delivery

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Response from Freezedried & Co Published on 13/08/2021

Thanks for your opinion! :-) Sébastien from the Lyo team

Marie B.

Published on 12/08/2021 à 22h39

Hello. Fast shipping. Anti-waste approach by reusing boxes.

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Response from Freezedried & Co Published on 13/08/2021

Thank you for your opinion and feedback! :-) Sébastien from the Lyo team

Michel B.

Published on 12/08/2021 à 13h37

Fast delivery

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Response from Freezedried & Co Published on 13/08/2021

Thank you for your comment! Have a nice day :-) Sébastien from the Lyo team

Guillaume M.

Published on 12/08/2021 à 12h49

Perfect

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Response from Freezedried & Co Published on 13/08/2021

Thank you for your feedback! Sébastien from the Lyo team

Comprador Verificado

Published on 12/08/2021 à 10h46 following a purchase from 07/02/2021

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Response from Freezedried & Co Published on 13/08/2021

Thank you for your appreciation. Sébastien of Lyophilized & Co

Comprador Verificado

Published on 12/08/2021 à 10h39

I like the store for its variety of products, fast shipping and reasonable prices, especially with regard to shipping costs. I received the goods for this order on time, but the four cans of freeze-dried product were damaged, two of them with significant bumps and deformations. These damages could hardly have been caused by the transport, as the can of freeze-dried product was damaged.

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Response from Freezedried & Co Published on 16/08/2021

Thank you for your comment and sorry for the problem encountered on your order. The cans are well checked before the package is shipped. If there is a problem about a can, the information is well written on the website and they are sold with a discount. Then, the problem comes from the delivery - the cans are very fragile. Our service will contact you to solve the problem. Thank you very much for your understanding. Best regards, Elodie from the Lyophilized & Co team.