The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
L
Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
L
Lucas M.
Rating: 5 out of 5
Buying foodstuffs online can bring unpleasant surprises, as very few sellers mention expiration dates; at Lyophilise & Co, on the other hand, product U.L.D.s are systematically indicated and updated (as are stock quantities). As far as deliveries are concerned, it's "faultless" every time; goods are packaged with great care, which guarantees that they will arrive in perfect condition.
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Response from Freezedried & Co
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo team
L
Lucas T.
Rating: 5 out of 5
Top except for the salmon jerky
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Response from Freezedried & Co
Thank you for your opinion, please rate the items tested directly on our site :) The Lyo team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
L
Laurent T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
C
Charlotte P.
Rating: 5 out of 5
Hello. Congratulations on the delivery. It's fast and well packaged. We'll be tasting it soon with our students as we're organizing a similar mission to Mars. Sincerely S Roussel
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
L
Lucas T.
Rating: 5 out of 5
Responsive good products good customer service
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
H
Hugo L.
Rating: 5 out of 5
Easy ordering and fast delivery
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S
Sophie R.
Rating: 5 out of 5
Very fast delivery and the information requested was answered quickly and efficiently.
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G
Guillaume M.
Rating: 5 out of 5
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G
Guillaume M.
Rating: 5 out of 5
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C
Camille T.
Rating: 5 out of 5
following a purchase from 24/08/2020
very well
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H
Hugo M.
Rating: 5 out of 5
Choice, quality, information and fair prices: these are the strengths of lyophilise & Co!
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M
Manon D.
Rating: 5 out of 5
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M
Manon D.
Rating: 5 out of 5
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C
Comprador Verificado
Rating: 5 out of 5
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C
Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilized & Co. team
M
Michel R.
Rating: 5 out of 5
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M
Michel R.
Rating: 5 out of 5
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L
Laurent P.
Rating: 5 out of 5
Excellent in every way. ??
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H
Hugo T.
Rating: 5 out of 5
Hello, I was pleasantly surprised by the speed of delivery. The equipment meets my expectations. I wish you all the best.
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S
Sophie R.
Rating: 5 out of 5
Fast delivery, responsive and friendly customer service, quality website.
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L
Lucie R.
Rating: 5 out of 5
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L
Lucie R.
Rating: 5 out of 5
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L
Laurent M.
Rating: 5 out of 5
The quality of the site and product presentation. The simulator, the wide choice, the speed of order preparation and delivery times. The fact that shopping baskets are kept and stored. The little note on receipt of the parcel with the first name of the person who prepared it, which makes it more human.
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G
Guillaume B.
Rating: 1 out of 5
order placed on 9/2 and still no news on 25!
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Response from Freezedried & Co
Sorry for the delay in the delivery of your order. Our team contacted you by email on 11/02 to inform you of this delay due to a shortage of one of the two products from our supplier. We are contacting you today to find a solution together for the shipment of your order. Thank you for your understanding. The Lyo team
A
Alejandro F.
Rating: 5 out of 5
Products always well packaged.
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K
Karim E.
Rating: 5 out of 5
Products always well packaged.
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M
Manon R.
Rating: 5 out of 5
Very fast as always
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A
Anais R.
Rating: 5 out of 5
Top price, top delivery. I recommend 100%. You won't find better anywhere else ;)
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G
Guillaume R.
Rating: 5 out of 5
Super fast, top product and well packaged
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E
Elise R.
Rating: 5 out of 5
Fast delivery and compliant products. Perfect!
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T
Theo R.
Rating: 5 out of 5
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T
Theo R.
Rating: 5 out of 5
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H
Hugo B.
Rating: 5 out of 5
Perfect, fast, careful delivery.
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L
Lucas T.
Rating: 5 out of 5
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L
Lucas T.
Rating: 5 out of 5
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G
Guillaume R.
Rating: 5 out of 5
I liked that I could pick up my order easily in a shop (no need to be at home). Fast delivery
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O
Omar M.
Rating: 5 out of 5
Packaging ok Vacuum integrity on products Products tested successfully Very reasonable waiting time
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G
Guillaume T.
Rating: 5 out of 5
Super fast. Just what I ordered.
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C
Camille R.
Rating: 5 out of 5
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C
Camille R.
Rating: 5 out of 5
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A
Antoine M.
Rating: 5 out of 5
Nothing
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L
Lucia M.
Rating: 5 out of 5
Fast and efficient, very good communication
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T
Theo M.
Rating: 5 out of 5
fast delivery to Switzerland
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J
Jean L.
Rating: 3 out of 5
Lots of choice on products, but unfortunately a product ordered that was not in stock was replaced by a product from the same range but without taking the customer's opinion into account.
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Response from Freezedried & Co
Thank you for your comment. When it comes to packs designed by us, we only change out-of-stock bars with similar references (often only the flavor changes) to avoid a delay in your order. Thank you for your understanding, Team Lyo.
L
Lucas R.
Rating: 5 out of 5
The quality and variety of our bushcraft products, the speed of shipment and the care we take with our packages. The fact that the company is French, and more specifically from Brittany.
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