Customer reviews of Freezedried & Co

9,7 /10

Based on 12 923 published reviews

5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 3 and 5 stars

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Anais D.

Published on 11/02/2021 à 14h37

Correctly packed and optimized parcel. Well done for reusing the cardboard. The products will be tested soon for a snowshoe hike.

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Claire P.

Published on 11/02/2021 à 14h09

We liked the minced meat and the concept is great. On the other hand, the beef rice was much too salty, but we know that salt is necessary for preservation...

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Response from Freezedried & Co Published on 11/02/2021

Thank you for your feedback. The recipes are different according to the specifications of each of our suppliers. We will shortly be adding the salt content of each recipe on the item sheets. Also, don't hesitate to give your opinion directly on the items in question to warn future buyers if necessary :) Sincerely yours, Team Lyo

Javier M.

Published on 11/02/2021 à 12h29

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Javier M.

Published on 11/02/2021 à 12h29

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Guillaume B.

Published on 11/02/2021 à 11h09

Fast answers to questions and perfect delivery in Belgium. Huge selection of freeze-dried meals!

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Antoine M.

Published on 11/02/2021 à 09h59

Serious and professional! Excellent products. Very good contact. Customer care taken into account. Quick delivery.

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Karim R.

Published on 10/02/2021 à 19h58

everything is perfect

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Pierre P.

Published on 10/02/2021 à 18h43

Quality products and service

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Pierre R.

Published on 10/02/2021 à 11h44

For 1 year now, I've been eating sandwiches in the car, finally a good, hearty hot meal. Too bad the bag doesn't hold on its own.

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Response from Freezedried & Co Published on 11/02/2021

Thank you for your reply, and we're delighted that our self-heating solution is helping you to eat hot. The single heaters need to be slightly tilted (on the dashboard for example) for optimal use. We have another format with a reusable zip bag that can stand alone (https://www.lyophilise.fr/A-4924-sachet-zip-reutilisable.aspx?tracking=Shoppingflux). Please do not hesitate to contact us if you have any questions. Kind regards, Team Lyo.

Pierre M.

Published on 10/02/2021 à 10h05

Absolutely impeccable from every point of view?

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Nicolas D.

Published on 10/02/2021 à 09h38

Perfect, fast and reliable.

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Lucie D.

Published on 10/02/2021 à 09h25

Very responsive

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Henry T.

Published on 10/02/2021 à 08h53

Items as presented on site. Fast, free delivery

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Jean R.

Published on 09/02/2021 à 19h17

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Jean R.

Published on 09/02/2021 à 19h17

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Pierre R.

Published on 09/02/2021 à 13h52

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Anais M.

Published on 09/02/2021 à 11h34

Compliant products, quickly processed.

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Hugo L.

Published on 09/02/2021 à 10h21

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Isabel L.

Published on 08/02/2021 à 17h27

Package received promptly and conforms to order.

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Omar R.

Published on 08/02/2021 à 17h10

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Michel L.

Published on 08/02/2021 à 13h11

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Claire L.

Published on 08/02/2021 à 11h40

Very

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Elise L.

Published on 08/02/2021 à 11h32

The website is very well done. The products are very well presented. I usually place an order every 8 or 10 months and I am fully satisfied. Keep up the good work.

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Laurent R.

Published on 08/02/2021 à 11h22

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Sofia L.

Published on 08/02/2021 à 09h53

Thank you and congratulations on your vegan offer and great if it expands further.

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Carlos M.

Published on 07/02/2021 à 17h21

Super-fast delivery.

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Elise D.

Published on 07/02/2021 à 15h04

Products met my expectations, speed of delivery, quality of packaging.

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Lucas L.

Published on 07/02/2021 à 14h07

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Antoine M.

Published on 07/02/2021 à 10h16

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Laurent L.

Published on 06/02/2021 à 21h49

Very professional, otherwise lack of visibility on the internet Difficult to get an idea To have confidence before buying Cordially

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Response from Freezedried & Co Published on 08/02/2021

Hello, don't hesitate to contact our team based in Brittany if you have any doubts or questions :) Sincerely yours, Team Lyo.

Pierre T.

Published on 06/02/2021 à 20h09

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Laurent M.

Published on 06/02/2021 à 15h41

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Elise M.

Published on 06/02/2021 à 10h32

The products are good and keep for a very long time. The delivery is fast and the boxes well packed.

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Jean B.

Published on 06/02/2021 à 09h28

Many quality items at reasonable prices. Fast shipping and perfect packaging.

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Lucas R.

Published on 05/02/2021 à 18h20

Wide selection and fast delivery

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Verified Buyer

Published on 04/02/2021 à 21h13

Very glad i found this website. Good prices, exellent quality, very fast shipping and delivery.

Ava T.

Published on 04/02/2021 à 14h27

Very satisfied. Serious company and provided me with a solution adapted to my needs. Very understanding and professional.

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Lucia R.

Published on 04/02/2021 à 09h35

Top for everything.

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Hugo M.

Published on 03/02/2021 à 15h21

Shipping is very fast and product descriptions are complete. This gives an accurate opinion on your purchases. I only regret the presence of palm oil in the composition of "my cookies"!

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Response from Freezedried & Co Published on 04/02/2021

Thank you for your opinion. It's true that some manufacturers still use palm oil in their recipes. Nevertheless, many are working on this subject to offer a palm-free recipe. For our part, we are being careful and it has become a new criterion in the choice of our new suppliers. Sincerely yours, Team Lyo.

Antoine B.

Published on 03/02/2021 à 10h32

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Hugo R.

Published on 02/02/2021 à 11h16

The shipping speed is excellent, the packaging is very good.

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Anais D.

Published on 01/02/2021 à 16h57

Items as described. Shipped on time via Chronopost, but they had a small problem. The parcel arrived 1 day late. Lyophilise customer service very responsive, with delivery rescheduled for the next day.

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