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M
Rating: 5 out of 5
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
Well packed. Package received promptly.
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T
Rating: 5 out of 5
Perfect delivery time
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G
Rating: 5 out of 5
Great products, fast 24-hour shipping. What more could you ask for?
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G
Rating: 5 out of 5
Speed
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P
Rating: 5 out of 5
Extremely fast shipping and delivery! Products as described. Great!
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C
Rating: 5 out of 5
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J
Rating: 5 out of 5
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C
Rating: 5 out of 5
Perfect and fast
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N
Rating: 5 out of 5
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C
Rating: 5 out of 5
Ordered for a 2-day hike. Parcel sent very quickly, well prepared and protected. Products not yet tested but very satisfied
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C
Rating: 5 out of 5
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J
Rating: 3 out of 5
Hello, I have received 6 boxes, but there is no protection in the cardboard box: as a result, two boxes are damaged (dents). Does this affect the expiration date of the product? Otherwise impeccable.
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Response from Freezedried & Co
We apologize for the inconvenience. Our customer service department has contacted you. If they are only sunken, there will be no conservation problems. It is important to check that they are not pierced and that the dent is not in the joints. We will notify logistics of this incident so that it doesn't happen again. Thank you for your trust and loyalty. The Lyophilise & Co team
S
Rating: 5 out of 5
Fast delivery. Products with an expiry date of 3 years and even 5 years. I particularly like the Lyo brand
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J
Rating: 5 out of 5
Fast delivery and quality service
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P
Rating: 5 out of 5
The friendly call to ask if the delay would bother me.
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M
Rating: 5 out of 5
Fast and very professional
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P
Rating: 5 out of 5
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
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A
Rating: 5 out of 5
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C
Rating: 5 out of 5
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P
Rating: 5 out of 5
Fast and careful delivery. Site to recommend.
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S
Rating: 5 out of 5
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S
Rating: 5 out of 5
Always satisfied never any problems deliveries are always very fast despite the current situation ... For me what should be added is an application that would facilitate purchases and transactions etc ...
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T
Rating: 5 out of 5
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T
Rating: 5 out of 5
Received quickly, order complete, well packaged
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I
Rating: 5 out of 5
100% trust...very professional
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O
Rating: 5 out of 5
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H
Rating: 1 out of 5
Part of my order is missing. I only received a small box. Dried fruit, bread and 2 rations. Missing 4 ation and Katadyn filter!!!!
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Response from Freezedried & Co
Sorry for the inconvenience, our team contacted you on 24/08 to let you know that one of the two packages had been dispatched. The second parcel had to be sent today due to a product shortage. Perhaps the e-mail has fallen into your spam folder? We will contact you immediately if you prefer a change of reference. Thank you for your understanding. The Lyophilise & Co team
P
Rating: 5 out of 5
always so happy
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C
Rating: 5 out of 5
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W
Rating: 5 out of 5
Fast 48-hour delivery. Products meet our expectations.
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T
Rating: 5 out of 5
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L
Rating: 5 out of 5
Never disappointed, always satisfied. Choice, special offers. I hope it lasts!
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T
Rating: 5 out of 5
Excellent service and quality products!
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H
Rating: 5 out of 5
and nothing to say, as always! The products are great and I'm never disappointed! There are quite a few vegan products listed! Top site!
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J
Rating: 5 out of 5
The speed with which I received my order and also that it is very rare to find a site that sells this kind of thing very practical for travel, I am very happy.
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G
Rating: 5 out of 5
Great selection and precise description, product quality, perfect communication and fast delivery (well-packaged).
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S
Rating: 5 out of 5
Hyper fast, excellent quality products. Customer service to the too was super accommodating. Thank you so much! We'll keep on going for future treks...
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