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S
Rating: 5 out of 5
Tasty and plentiful
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Always on top, I have been a loyal customer for years and that will continue
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Y
Rating: 5 out of 5
Quality service (availability, speed of shipping of the ordered goods) Thank you
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G
Rating: 5 out of 5
Everything perfect
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G
Rating: 5 out of 5
Simple and quick order. Thank you for your efficiency!
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A
Rating: 5 out of 5
Very good products! It's tasty and reassuring, we were very happy :)
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A
Rating: 5 out of 5
everything in order
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A
Rating: 5 out of 5
Fast and compliant delivery
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Super essential product for true relaxation at a low weight. I love it!
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S
Rating: 5 out of 5
Good price/performance ratio and communication. Fast delivery.
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N
Rating: 5 out of 5
Top-notch, very responsive customer service!
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S
Rating: 5 out of 5
Top quality products, for those of us who like to carry in the backpack and go on multi-day hikes
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M
Rating: 5 out of 5
It was the first time I ordered and I was very satisfied with the result. I had to leave for the mountains a week later, and I received everything a day before. The food was good, and the portions were really nice! I couldn't even finish the whole dish (after, I had a small appetite.. but still :) I recommend it, and I won't hesitate to order again myself!
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C
Rating: 5 out of 5
Simple and fast order! Meeting the criteria! First for the kids who loved the menu! It fills the belly well! Perfect for our family camping trip.
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T
Rating: 5 out of 5
Super. I approve 100%. Very nice customer service.
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A
Rating: 3 out of 5
Great selection, good prices, took 2 weeks to arrive though. Not uk based, ships from france
G
Rating: 5 out of 5
Very serious shop, huge range of quality products (food and material), I recommend
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A
Rating: 5 out of 5
Fast delivery, we tasted the vegetable puree and it is good. For the rest, we did not have the opportunity.
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J
Rating: 5 out of 5
Everything perfect.
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D
Rating: 5 out of 5
Nothing to report, fast and efficient service, products conform to the order
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B
Rating: 1 out of 5
The site gives a completely false dimension of the spoon which makes it perfectly useless for me, I send an email to indicate the problem and request a refund but I receive nothing, not even a response... Lack of seriousness, lack of respect for the customer. Unbearable
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Response from Freezedried & Co
Hello Benjamin,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the spoon did not meet your expectations and that you did not receive a response to your request. Your satisfaction is our priority and we will ensure that your message is addressed as soon as possible. We value every feedback and are actively working to improve our service. Please do not hesitate to contact us directly, we are here to help you.
Best regards,
The Lyophilise & Co team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the spoon did not meet your expectations and that you did not receive a response to your request. Your satisfaction is our priority and we will ensure that your message is addressed as soon as possible. We value every feedback and are actively working to improve our service. Please do not hesitate to contact us directly, we are here to help you.
Best regards,
The Lyophilise & Co team
C
Rating: 5 out of 5
Delighted with my experience, very fast shipping and careful packaging.
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J
Rating: 5 out of 5
The flavor is much better than expected so far. And the price is somewhat high but worth it.
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K
Rating: 5 out of 5
Fast delivery, very good products, I recommend
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R
Rating: 5 out of 5
I appreciated the large selection of quality products and the speed of delivery. Additionally, a 10% discount on my entire order.
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M
Rating: 5 out of 5
Fast shipping, perfect!
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A
Rating: 5 out of 5
I placed an initial order that never arrived, I contacted the company for another shipment which I received the next day, very friendly phone reception and top-notch responsiveness, great choice of products (food, hiking,...) on the site. I highly recommend this company.
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P
Rating: 5 out of 5
Competitive prices, top order tracking, very professional phone reception
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A
Rating: 5 out of 5
Top quality material, correct price and especially top customer service. Following a carrier problem, my order was not going to arrive on time for my vacation departure. A call in the morning, a new item shipped in the morning and received the next day: thank you again!
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A
Rating: 5 out of 5
Super good and yet I ate vegetables thanks to my wife.
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D
Rating: 3 out of 5
The transport company very bad
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F
Rating: 3 out of 5
Too many difficulties in placing an order for mostly unavailable products.
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Response from Freezedried & Co
Hello Franck,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with your order, particularly with the unavailable products. Your feedback is valuable and we are constantly working to improve our site and our offerings. Please do not hesitate to contact us directly if you need assistance with your future orders.
Best regards,
The Lyophilise & Co team
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with your order, particularly with the unavailable products. Your feedback is valuable and we are constantly working to improve our site and our offerings. Please do not hesitate to contact us directly if you need assistance with your future orders.
Best regards,
The Lyophilise & Co team
N
Rating: 5 out of 5
great products at good prices and fast delivery ;o)
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N
Rating: 3 out of 5
Products received after our departure. Partly our fault, we should have acted sooner.
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R
Rating: 5 out of 5
I am happy to have discovered this site. It's a good alternative to the American giant for this type of products and the prices are equivalent, sometimes even more advantageous.
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G
Rating: 5 out of 5
no problem with the order
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A
Rating: 5 out of 5
Very fast shipping, everything was present, I will reorder
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D
Rating: 5 out of 5
Perfect.
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