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K
Rating: 5 out of 5
Perfect... super delicious..
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything was correct and on top of that, tasty food!
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M
Rating: 5 out of 5
this site is really great! Lots of choices, reasonable prices, and fast shipping!
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G
Rating: 5 out of 5
Simply great. Light weight, easy to prepare and very nutritious.
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Q
Rating: 5 out of 5
Great purchase, I am very happy with the quality of the products and the speed of delivery!! The customer service was great as well.
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F
Rating: 5 out of 5
Quality products, fast service, I recommend
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J
Rating: 5 out of 5
Nothing to say, fast delivery and compliant products. Lyophilisé is a very good site for me.
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N
Rating: 5 out of 5
It has now been several years that I, and the members of The Woodsoft, have been happily ordering from Lyophilisé & Co. The products are perfect and the customer service is the same (they go above and beyond to ensure satisfaction). Nothing to complain about: we remain loyal!
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R
Rating: 5 out of 5
Fast and serious.
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L
Rating: 5 out of 5
Everything perfect!
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Y
Rating: 5 out of 5
Great service despite a bad experience due to a Colissimo delivery person doing their job poorly in my area! Obviously, this is independent of Lyophilise.com which took the time to respond to me and resend my order via another delivery service. Thank you again!
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J
Rating: 5 out of 5
Fast shipping and with everything ordered. I would buy again
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S
Rating: 5 out of 5
freeze-dried food, good bars appreciated by all except naak (too sweet). Very satisfactory sleeping bags. Fast delivery and ergonomic site.
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M
Rating: 5 out of 5
FAST DELIVERY
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V
Rating: 5 out of 5
Happy
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A
Rating: 5 out of 5
Products as described, fast shipping! All good
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J
Rating: 5 out of 5
A site that I easily use when I look for freeze-dried meals. I recommend it to those looking for a variety of meals and easily vegetarian or vegan options.
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T
Rating: 5 out of 5
Efficient and serious, I recommend.
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G
Rating: 5 out of 5
Thank you for the welcome and the information given by phone about the product search and for the speed of shipping.
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M
Rating: 5 out of 5
Very good product delivery respected and very attentive for missing orders on the platform, a big thank you
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P
Rating: 5 out of 5
Fast delivery, great
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G
Rating: 5 out of 5
Correct prices. Very good responsiveness.
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R
Rating: 5 out of 5
good
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F
Rating: 5 out of 5
Very satisfied with the advice, the commercial relationship, and the quality of the products that I recommend. I finally found the salt-free products I was looking for!
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M
Rating: 5 out of 5
Always very fast and careful shipping
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J
Rating: 3 out of 5
Hello, order well delivered but late, more than 3 days late!
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Response from Freezedried & Co
Hello Joël, thank you for taking the time to share your experience. We are sorry to hear that your order was delayed and we are constantly working to improve our delivery service. Please feel free to contact us directly for any other concerns or assistance.
J
Rating: 5 out of 5
a lot of choice at well-placed prices
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R
Rating: 5 out of 5
perfect
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J
Rating: 5 out of 5
Fast delivery!
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S
Rating: 5 out of 5
It's perfect
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S
Rating: 1 out of 5
I bought a Liteway Biggy backpack for almost €300, which cracked on the very first day of use, not at all durable... I contacted customer service twice by email and once by phone, who offered me nothing and indicated that this is the first time they have a complaint about this product and that they are informing their supplier without giving me any return deadline. I was ready to return the item, but this solution was not considered at this stage... to be continued and it's up to me to wait...
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Response from Freezedried & Co
We are sincerely sorry for your bad experience with the Liteway Biggy backpack and for our response time. This summer, we were understaffed, which prolonged the handling of customer service requests — this is not an excuse, and we are learning from it.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
F
Rating: 5 out of 5
Excellent opinion about Liofilizados & Co. The worst part was the delivery of the package which took almost 3 weeks to arrive. SEUR very bad. I had to call repeatedly to find out what the problem was. Regards.
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A
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Very good site!!! Fast shipping, well packaged... All good!!!!
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F
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Order received quickly and as expected
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P
Rating: 5 out of 5
Satisfied with my purchases
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S
Rating: 5 out of 5
Very large choice of meals for a peaceful trip in total autonomy. Very satisfied with the fast deliveries and the advice.
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M
Rating: 5 out of 5
We ordered for a week of hiking... the products are great, thank you
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A
Rating: 5 out of 5
Perfect
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