Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 572 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 4 and 5 stars

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T
Theo P.
Rating: 5 out of 5
Immediate response to questions about my order. Order received very quickly, perfect packaging, compliant products.
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M
Michel R.
Rating: 5 out of 5
Perfect, as usual!
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Thank you very much for your feedback! The Lyo team
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Hugo L.
Rating: 5 out of 5
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H
Hugo L.
Rating: 5 out of 5
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Jean R.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Jean R.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Antonio M.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
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Antonio M.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
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Julie D.
Rating: 4 out of 5
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The Lyo team thanks you for the note :)
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Julie D.
Rating: 4 out of 5
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Pierre D.
Rating: 5 out of 5
Fast and compliant!
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Thank you for your trust and positive feedback! The Lyo team
A
Antonio G.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Antonio G.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Theo T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Theo T.
Rating: 5 out of 5
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Thanks for the note! The Lyo team
Y
Youssef R.
Rating: 4 out of 5
I appreciated the speed of delivery and, as usual, the quality of the products. I didn't like the large volume of the delivery box compared to the small volume of items ordered.
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Response from Freezedried & Co
Thank you very much for your feedback and loyalty! We are delighted that you appreciated the speed of delivery and the quality of our products. We have taken into account your comment about the volume of the delivery crate. We are constantly striving to optimize our packaging to reduce its environmental impact and improve our customers' experience. Your comment will help us to continue in this direction. Regarding your loyalty points, we understand your disappointment. Our loyalty points are valid for one year. We invite you to take full advantage of your points before they expire on your next purchases. We are aware of the importance of our customers' loyalty, and we thank you for your understanding. Finally, we note your wish for more discount offers. We regularly work to develop attractive promotions and loyalty programs. Please stay tuned to our communications so you don't miss out on any of our offers. Thank you again for your valuable feedback. We hope to see you soon on our site. The Lyo Team
E
Elise R.
Rating: 5 out of 5
As efficient and fast as ever in handling orders and delivery
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Thank you very much for your feedback! The Lyo team
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Verified buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much :) Freezedried & Co team
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Laurent M.
Rating: 5 out of 5
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Thanks for the note! The Lyo team
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Laurent M.
Rating: 5 out of 5
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Thanks for the note! The Lyo team
C
Camille D.
Rating: 5 out of 5
I ordered some freeze-dried adventure food products on special offer and I must say I was pleasantly surprised by the taste. I recommend these products for bivouac outings over several days.
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Thank you for your trust and positive feedback! The Lyo team
S
Sophie P.
Rating: 5 out of 5
Perfect fast delivery. Not yet tasted but highly recommended
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Thank you for your comment! Have a nice day :) The Lyo team
G
Guillaume D.
Rating: 5 out of 5
Item as described, fast delivery
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Thank you for your feedback. The Lyo team :)
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Lucie R.
Rating: 5 out of 5
Nice selection of products. Orders are perfect (I've never had a problem) and delivered quickly.
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
M
Michel P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Michel P.
Rating: 5 out of 5
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Thanks for the note! The Lyo team
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Lucie D.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
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Lucie D.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
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Nadia B.
Rating: 5 out of 5
Incredible! Super fast shipping even though I'm abroad. A site with fluid navigation and a wealth of information. I recommend it!
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Thank you for your feedback, our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
J
Jean L.
Rating: 5 out of 5
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Thank you for your note. The Lyo team
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Jean L.
Rating: 5 out of 5
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Thank you for your note. The Lyo team
M
Michel M.
Rating: 5 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Michel M.
Rating: 5 out of 5
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Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
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Guillaume P.
Rating: 4 out of 5
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The Lyo team thanks you for the note :)
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Guillaume P.
Rating: 4 out of 5
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The Lyo team thanks you for the note :)
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Isabella B.
Rating: 5 out of 5
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The Lyo team thanks you for the note :)
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Isabella B.
Rating: 5 out of 5
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The Lyo team thanks you for the note :)
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Nicolas D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Nicolas D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
M
Marie L.
Rating: 5 out of 5
Meets my expectations...delivery time always top notch....
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Thank you for your feedback! The Lyo team
M
Marie R.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Marie R.
Rating: 5 out of 5
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Many thanks :) The Lyo team
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Comprador verificado
Rating: 5 out of 5
Arrived on time.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lio Team
M
Manon M.
Rating: 5 out of 5
Order placed on Sunday and delivered on Wednesday. At the top. The meals are excellent. I will order again for my future expeditions. Thank you for everything????????
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your expeditions :) Thank you for your trust! The Lyo team
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Manon L.
Rating: 5 out of 5
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The Lyo team thanks you for the note :)
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Manon L.
Rating: 5 out of 5
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The Lyo team thanks you for the note :)
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Guillaume P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Guillaume P.
Rating: 5 out of 5
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Thank you very much for your feedback! The Lyo team
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Omar R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Omar R.
Rating: 5 out of 5
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Thanks for the note! The Lyo team
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Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
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Nicolas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
H
Hugo L.
Rating: 5 out of 5
good preparation, consistent with descriptions, good delivery
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
L
Lucas D.
Rating: 5 out of 5
Large catalog and fast shipping. The only downside is that returns are a little more complicated than with other brands (shipping costs to pay in particular and reimbursement within 7 days of receipt of return). Otherwise, a great site that I can wholeheartedly recommend.
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Response from Freezedried & Co
Thank you very much for your review and recommendation, we really appreciate it! ?? We understand your point about returns. Our goal is always to provide you with the best possible experience. We are constantly working to improve our services, and your feedback is invaluable in helping us move forward. Please be assured that we do our utmost to process refunds as quickly as possible once the items have been received. As for shipping costs, we try to strike a balance between keeping our prices competitive and offering a quality service. Thank you again for your trust and understanding. We look forward to seeing you soon on our site! The Lyo Team
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Samir M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Samir M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Alejandro L.
Rating: 5 out of 5
Product conforms to my order and delivery time respected.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
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Isabella B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
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Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Pierre L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
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Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
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