Customer reviews of Freezedried & Co

M

Michel P.

Rating: 4 out of 5

Published on 09/08/2023 à 14h29

I like the speed of delivery and the variety of products.

Translated reviews

Response from Freezedried & Co Published on 10/08/2023

Thanks for your comment! Have a nice day ;) The Lyo team

H

Hugo D.

Rating: 5 out of 5

Published on 09/08/2023 à 11h54

Second order and still top-notch, competent customer service and fast, efficient contact. A pleasure

Translated reviews

Response from Freezedried & Co Published on 10/08/2023

Many thanks for your feedback and loyalty. The Lyophilise & Co team wishes you a good day :)

L

Leila R.

Rating: 5 out of 5

Published on 08/08/2023 à 17h24

Excellent shop, use a lot for the food part, very practical packs and well made I recommend. Not to mention the personal words.

Translated reviews

Response from Freezedried & Co Published on 09/08/2023

Thank you for your trust and for your feedback following your order on our website :) The Lyo team wishes you a wonderful day

H

Hugo M.

Rating: 5 out of 5

Published on 08/08/2023 à 13h58

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Translated reviews

Response from Freezedried & Co Published on 09/08/2023

The Lyophilise & Co team thanks you for the note :)

H

Hugo M.

Rating: 5 out of 5

Published on 08/08/2023 à 13h58

Translated reviews

Response from Freezedried & Co Published on 09/08/2023

The Lyophilise & Co team thanks you for the note :)

H

Hugo M.

Rating: 5 out of 5

Published on 08/08/2023 à 13h58

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Translated reviews

Response from Freezedried & Co Published on 09/08/2023

The Lyophilise & Co team thanks you for the note :)

A

Antoine B.

Rating: 5 out of 5

Published on 08/08/2023 à 11h59

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Translated reviews

Response from Freezedried & Co Published on 09/08/2023

Thanks for the note ????? :) The Lyo team

A

Antoine B.

Rating: 5 out of 5

Published on 08/08/2023 à 11h59

Translated reviews

Response from Freezedried & Co Published on 09/08/2023

Thanks for the note ????? :) The Lyo team

A

Antoine B.

Rating: 5 out of 5

Published on 08/08/2023 à 11h59

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Translated reviews

Response from Freezedried & Co Published on 09/08/2023

Thanks for the note ????? :) The Lyo team

C

Comprador verificado

Rating: 5 out of 5

Published on 08/08/2023 à 08h19

Very good service and fast shipping

Translated reviews

Response from Freezedried & Co Published on 09/08/2023

Thank you very much for your comments. The Lyophilized & Co team :)

S

Sophie M.

Rating: 5 out of 5

Published on 08/08/2023 à 03h56

Fast delivery and good products?

Translated reviews

Response from Freezedried & Co Published on 08/08/2023

Thanks for your comment! Have a nice day ;) The Lyo team

C

Comprador verificado

Rating: 5 out of 5

Published on 07/08/2023 à 16h44

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Translated reviews

Response from Freezedried & Co Published on 08/08/2023

Thank you for your feedback. The Lyophilized & Co team

L

Laurent T.

Rating: 5 out of 5

Published on 07/08/2023 à 15h50

very attentive, fast delivery, response to the slightest question, and not in a "robotized" way - the competition should think about this. top-notch service.

Translated reviews

Response from Freezedried & Co Published on 08/08/2023

Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team

M

Michel T.

Rating: 5 out of 5

Published on 07/08/2023 à 11h34

Attractive prices and fast delivery Large selection of products I highly recommend this site.

Translated reviews

Response from Freezedried & Co Published on 08/08/2023

Thank you for your confidence and for your feedback following your order on our website :) The Lyo team

T

Theo M.

Rating: 5 out of 5

Published on 07/08/2023 à 07h33

Wide selection, low prices

Translated reviews

Response from Freezedried & Co Published on 08/08/2023

Thank you for your comment! Have a nice day ;) The Lyo team

M

Marie M.

Rating: 5 out of 5

Published on 06/08/2023 à 22h15

Great choice and very responsive and accommodating team. I recommend them.

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thank you very much for your feedback! The Lyophilise & Co team wishes you a wonderful day :)

I

Isabel R.

Rating: 5 out of 5

Published on 06/08/2023 à 15h31

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

I

Isabel R.

Rating: 5 out of 5

Published on 06/08/2023 à 15h31

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

I

Isabel R.

Rating: 5 out of 5

Published on 06/08/2023 à 15h31

-

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

C

Camille P.

Rating: 5 out of 5

Published on 06/08/2023 à 15h17

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note! The Lyophilise & Co team

C

Camille P.

Rating: 5 out of 5

Published on 06/08/2023 à 15h17

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note! The Lyophilise & Co team

C

Camille P.

Rating: 5 out of 5

Published on 06/08/2023 à 15h17

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note! The Lyophilise & Co team

H

Hugo R.

Rating: 5 out of 5

Published on 06/08/2023 à 09h20

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note ????? :) The Lyo team

H

Hugo R.

Rating: 5 out of 5

Published on 06/08/2023 à 09h20

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note ????? :) The Lyo team

H

Hugo R.

Rating: 5 out of 5

Published on 06/08/2023 à 09h20

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

Thanks for the note ????? :) The Lyo team

L

Lucie M.

Rating: 5 out of 5

Published on 05/08/2023 à 20h36

large selection of varied items at fair prices overall, reliable order management and tracking.

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyo team thanks you for this nice review ;)

L

Lucas P.

Rating: 5 out of 5

Published on 05/08/2023 à 13h39

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

L

Lucas P.

Rating: 5 out of 5

Published on 05/08/2023 à 13h39

Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

L

Lucas P.

Rating: 5 out of 5

Published on 05/08/2023 à 13h39

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Translated reviews

Response from Freezedried & Co Published on 07/08/2023

The Lyophilise & Co team thanks you for the note :)

G

Guillaume M.

Rating: 5 out of 5

Published on 03/08/2023 à 17h06

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Translated reviews

Response from Freezedried & Co Published on 04/08/2023

Thanks for the note! The Lyo team ???

G

Guillaume M.

Rating: 5 out of 5

Published on 03/08/2023 à 17h06

Translated reviews

Response from Freezedried & Co Published on 04/08/2023

Thanks for the note! The Lyo team ???

G

Guillaume M.

Rating: 5 out of 5

Published on 03/08/2023 à 17h06

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Translated reviews

Response from Freezedried & Co Published on 04/08/2023

Thanks for the note! The Lyo team ???

A

Anais D.

Rating: 5 out of 5

Published on 03/08/2023 à 12h45

Perfect, Ultra fast shipping. Very satisfied once again

Translated reviews

Response from Freezedried & Co Published on 04/08/2023

Many thanks ?? for your feedback. The Lyo Team ???

E

Elise B.

Rating: 5 out of 5

Published on 02/08/2023 à 12h59

Never disappointed with the products, on-time delivery and quality customer service.

Translated reviews

Response from Freezedried & Co Published on 03/08/2023

Thank you very much for your trust and loyalty :) The Lyo team ???

T

Theo B.

Rating: 5 out of 5

Published on 02/08/2023 à 11h42

The speed of processing and the kind word of apology for a product exchanged because of a stock problem.

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

We're a small company, so we're keen to do well. The Lyo team thanks you for your comment :)

C

Comprador verificado

Rating: 4 out of 5

Published on 02/08/2023 à 06h49

Fast delivery and good prices

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thank you for your comments after your order on our website :) The Lio team ???

G

Guillaume M.

Rating: 1 out of 5

Published on 01/08/2023 à 16h24

I have ordered twice from Lyophilise. Each time I placed an order, the site told me that my product was in stock and ready for immediate delivery. Each time, the product took several weeks to arrive. If you need your product quickly, don't order from Lyophilise.

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

We're sorry for the delivery delays you've experienced. Our recent warehouse move has caused some temporary delays. We are actively working to optimize our process to ensure faster and more reliable delivery. Please do not hesitate to contact our customer service department if you experience any delays.

P

Pierre L.

Rating: 5 out of 5

Published on 01/08/2023 à 13h06

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Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???

P

Pierre L.

Rating: 5 out of 5

Published on 01/08/2023 à 13h06

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???

P

Pierre L.

Rating: 5 out of 5

Published on 01/08/2023 à 13h06

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Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???

P

Pierre L.

Rating: 5 out of 5

Published on 01/08/2023 à 11h41

very responsive customer service and a very nice team - a site to support!

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thank you very much for your feedback. The Lyo Team ???

J

Jean D.

Rating: 5 out of 5

Published on 01/08/2023 à 11h23

Simple control

Translated reviews

Response from Freezedried & Co Published on 02/08/2023

Thanks for the note ????? :) The Lyo team ???

N

Nicolas P.

Rating: 5 out of 5

Published on 31/07/2023 à 15h38

Fast and efficient

Translated reviews

Response from Freezedried & Co Published on 01/08/2023

Thanks for your comment! Have a nice day ;) The Lyo team

P

Pierre T.

Rating: 5 out of 5

Published on 31/07/2023 à 13h38

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Translated reviews

Response from Freezedried & Co Published on 01/08/2023

Thanks for the note ????? :) The Lyo team

P

Pierre T.

Rating: 5 out of 5

Published on 31/07/2023 à 13h38

Translated reviews

Response from Freezedried & Co Published on 01/08/2023

Thanks for the note ????? :) The Lyo team

P

Pierre T.

Rating: 5 out of 5

Published on 31/07/2023 à 13h38

-

Translated reviews

Response from Freezedried & Co Published on 01/08/2023

Thanks for the note ????? :) The Lyo team

C

Comprador verificado

Rating: 1 out of 5

Published on 31/07/2023 à 08h47

On the web they said that the purchased product would be delivered within five working days. It does not seem to have been so... I have not received it yet and I leave today from ....

Translated reviews

Response from Freezedried & Co Published on 01/08/2023

Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the shipment of orders. We apologize for this. Your order has been shipped. Please feel free to contact us at 02.97.87.23.73 or by email at [email protected] when you place your next order so that we can ship it faster. Have a nice day

E

Elise T.

Rating: 4 out of 5

Published on 30/07/2023 à 15h05

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Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note! The Lyophilise & Co team

E

Elise T.

Rating: 4 out of 5

Published on 30/07/2023 à 15h05

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note! The Lyophilise & Co team

E

Elise T.

Rating: 4 out of 5

Published on 30/07/2023 à 15h05

-

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note! The Lyophilise & Co team

L

Lucas D.

Rating: 4 out of 5

Published on 30/07/2023 à 14h15

I love: - the choice - the prices - the sorting possibilities on the site Less ... the delivery methods - no possibility of collection point - preparation sometimes a little long - deliveries by post not very flexible in the end a good 10jour to get these great products.

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Hello, thank you for your feedback! We're surprised that you weren't able to choose a relay point on the site, normally this is done without any problem after validating the basket. Next time this happens to you, don't hesitate to call us on 02.97.87.23.73 to solve the problem together! The Lyo team wishes you a good day ;)

J

Julie M.

Rating: 5 out of 5

Published on 30/07/2023 à 11h25

Efficient

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note ????? :) The Lyo team

E

Elise D.

Rating: 5 out of 5

Published on 29/07/2023 à 21h25

The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thank you very much for your message and for your confidence! We'll pass the word on to the whole team :) The Lyo team wishes you a wonderful day

C

Comprador verificado

Rating: 5 out of 5

Published on 29/07/2023 à 16h22

All correct

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team

C

Comprador verificado

Rating: 5 out of 5

Published on 29/07/2023 à 10h38

Fast shipping and neatly packaged. Good product.

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thank you for your comments after your order on our website :) The Lio Team

M

Michel D.

Rating: 5 out of 5

Published on 29/07/2023 à 06h30

Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts ;)

C

Comprador verificado

Rating: 5 out of 5

Published on 28/07/2023 à 19h51

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Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thank you for your feedback. The Lyophilized & Co team

C

Carlos F.

Rating: 5 out of 5

Published on 28/07/2023 à 14h35

Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team ;) Enjoy your trek! The Lyo team

M

Michel D.

Rating: 4 out of 5

Published on 28/07/2023 à 13h08

Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them ;)

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes ;) The Lyo team

G

Guillaume R.

Rating: 5 out of 5

Published on 28/07/2023 à 12h23

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Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume R.

Rating: 5 out of 5

Published on 28/07/2023 à 12h23

Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume R.

Rating: 5 out of 5

Published on 28/07/2023 à 12h23

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Translated reviews

Response from Freezedried & Co Published on 31/07/2023

Thanks for the note ????? :) The Lyo team