Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Well-packaged and compliant product, but almost 1 week just to ship it, that's too much! Then there's the delivery time, fortunately I wasn't in a particular hurry!
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Response from Freezedried & Co
Thank you for your feedback. Orders placed after 2 p.m. are processed within 48 hours. This is called order preparation time. An order placed on Monday evening will therefore be prepared by Wednesday at the latest. Your parcel left our premises on Wednesday, which means it left on time. Add to this the 48-hour delivery time for Colissimo, and your parcel was available on Friday :) For faster delivery, don't hesitate to opt for Chrono delivery, or contact us if you need to. The Lyo team
G
Guillaume M.
Rating: 5 out of 5
Hello. Deadline met and parcel well packed and goods protected.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
Perfect, order shipped quickly, everything is in order!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
H
Hugo T.
Rating: 5 out of 5
Whether it is the rations, or the cinnamon cakes, I would like to find on your site the American rations mre it would be top Thank you for everything.
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Response from Freezedried & Co
Thank you for your feedback. We will take your comment into account. We wish you a pleasant day. The Lyo Team
P
Pierre P.
Rating: 1 out of 5
One week after ordering, the parcel has not even been dispatched, even though I'm leaving in a few days for a hike ... very very disappointed and worried because I had planned all my meals (5 people over 3 days)
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Response from Freezedried & Co
Thank you for your feedback and I'm sorry to hear about this incident. My colleagues have informed me that they are in contact with you and are following up your case. If you have any queries, please do not hesitate to contact us at [email protected]. The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Good product....and arrival on time...
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
H
Hugo M.
Rating: 5 out of 5
As usual nickel
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Charlotte T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte T.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Miguel R.
Rating: 1 out of 5
Package delivered very late (1 week) contrary to what was advertised on the site. Very disappointed, I won't be able to use the products for my hiking vacations this year.
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Response from Freezedried & Co
Sorry, you seem to have ordered on Sunday. However, we have an order preparation time of 48 hours, not to be confused with the delivery time, in this case Colissimo +48 hours. As it happens, your parcel was also delayed on the road. If the parcel arrived too late and you don't need it, you can return it to us and we'll refund you. Please contact us at team(at)lyophilise.com to let us know your choice. We're sorry about La team Lyo
J
Jean D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nadia M.
Rating: 5 out of 5
Always so pleasant to browse the site, quick response, fast shipping, products as described. Thank you Olivier
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
S
Sophie P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Pierre D.
Rating: 5 out of 5
The store is as serious as ever. Orders are prepared quickly and everything is packaged with care. Thanks to the whole team
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
J
Julie P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Julie P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Claire D.
Rating: 5 out of 5
Speed and efficiency...
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie B.
Rating: 4 out of 5
Speed of order processing and product quality
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo L.
Rating: 5 out of 5
Very good site! The products are of high quality and arrive quickly after ordering.
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon D.
Rating: 5 out of 5
Products as described. Order processing and shipping to the highest standard.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Without a doubt the service was excellent, I will buy from them again and recommend them to my friends.
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Response from Freezedried & Co
Thank you for your feedback! We are very touched by your comment. Thank you very much for your confidence :) The Lio team
L
Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Elise L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 1 out of 5
Working with seur is not appreciating the customer. We pay for a shipment, which is already rare with amounts like the ones we spend in your store and you ship with a company that is characterized by never delivering the package and having to go to your facilities to get it. They are already 2 days late because your company, Seur, says they can not deliver the package. I will never shop at their store again.
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Response from Freezedried & Co
Thank you for your comment. We work with Chronopost in France, and this company collaborates with other carriers when orders arrive in Spain. Normally, we do not have any particular problems with the delivery of orders. My colleagues are in contact with the different carriers to solve this problem and guarantee delivery as soon as possible. We remain at your disposal.
L
Lucie M.
Rating: 4 out of 5
Order processed and shipped quickly. I have not yet tasted the dishes.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
T
Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Maria F.
Rating: 5 out of 5
Wide choice of products, complete and relevant descriptions, competitive prices, fast parcel delivery.
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
O
Olivia S.
Rating: 4 out of 5
The speed with which the parcel was dispatched was amazing, thank you very much ????
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Antoine R.
Rating: 5 out of 5
- choice of freeze-dried products (with a selection of the most popular) - quality of non-food items - all-inclusive backpacks - speed of delivery
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
C
Claire D.
Rating: 5 out of 5
Fast delivery and well packed parcel
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
M
Michel D.
Rating: 5 out of 5
fast service, choice, but price a bit high.
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Response from Freezedried & Co
Thank you for your feedback. As far as prices are concerned, we apply those recommended by our suppliers. Don't hesitate to contact us at [email protected] or call us to be directed to the best rates. I've also included the bargain link. The Lyo team https://www.lyophilise.fr/bons-plans-c-3563
L
Lucas T.
Rating: 5 out of 5
Excellent service and very fast.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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