Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
As usual, the parcel is sent very quickly. No error on the order. In short, it's perfect!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
C
Charlotte T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Charlotte T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Charlotte T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
T
Theo R.
Rating: 5 out of 5
Fast delivery and very well designed website
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
K
Karim B.
Rating: 5 out of 5
Very good anticipation of a delivery problem. I appreciated that the matter was taken care of so that the product was delivered on time despite the transport difficulties. Thank you very much.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
G
Guillaume R.
Rating: 5 out of 5
A responsive, professional and friendly team
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
L
Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume D.
Rating: 5 out of 5
First order satisfied
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Response from Freezedried & Co
We're delighted to have you with us! Thank you for your feedback on your first order with us :) Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure :) The Lyo team
T
Theo M.
Rating: 5 out of 5
For storage! Delivery OK! Product OK!
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
V
Verified buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
P
Pierre D.
Rating: 5 out of 5
I had a little problem paying. I remember very well that I was totally asleep when I called. Your assistant helped me very efficiently and in no time at all.
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Response from Freezedried & Co
The Lyo team doesn't yet bring croissants or coffee, but we can act as wake-up calls as well as customer service? Many thanks for your confidence, and we wish you a wonderful summer!
G
Guillaume D.
Rating: 5 out of 5
Wide choice, fast delivery, quality products.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
O
Omar B.
Rating: 5 out of 5
Quick and easy ordering.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
Lots of choice and brands, fast delivery.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
T
Theo T.
Rating: 5 out of 5
Fast and well packaged
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
S
Samir M.
Rating: 5 out of 5
Very good product, I recommend it.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
M
Miguel F.
Rating: 5 out of 5
Quick and easy, everything is well packaged!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
C
Claire M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Claire M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
C
Claire M.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
A
Antoine D.
Rating: 5 out of 5
Fast shipping and top-quality products
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
K
Karim R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
K
Karim R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
K
Karim R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel M.
Rating: 5 out of 5
Order received very quickly, very careful packaging, nothing to complain about.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
L
Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise D.
Rating: 5 out of 5
Fast delivery, quality products
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Anais M.
Rating: 5 out of 5
Very fast delivery (less than 24 hours between order and receipt) and products conform to demand.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
L
Lucas B.
Rating: 5 out of 5
Clear item description, quick and easy ordering and shipping ????
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
new customer and nothing to say I'm very happy
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Response from Freezedried & Co
We're delighted to have you with us! Thank you for your feedback on your first order with us :) Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure :) The Lyo team
L
Leila M.
Rating: 5 out of 5
very good as usual
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
Thank you, wonderful delivery, on short notice for Switzerland.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo D.
Rating: 5 out of 5
Fast shipping . products as ordered
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise D.
Rating: 4 out of 5
Before buying the product, I phoned the store to ask if they had the instruction manual. The answer was yes. Indeed, there is one, but only in English! Very problematic! I'm pleased with the speed of the shipment and with the device in principle, but I'm not experienced enough to give an opinion...
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Response from Freezedried & Co
Thank you for your feedback. Yes indeed, my colleague noticed this and subsequently sent you an e-mail with the instructions in French? All that's left now is to wish you happy testing. The Lyo Team
L
Laurent R.
Rating: 5 out of 5
Order received quickly and good products
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
A
Anais R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie M.
Rating: 1 out of 5
Hello , still nothing received , I placed my order on Tuesday 28/06 09:49 , I receive an email from colissimo informing me that delivery is scheduled for Friday 01/07 - Friday 01/07 23:23 new email informing me: "You had chosen a provision in a point of withdrawal "Your merchant Pickup", it is temporarily unavailable. "it's a Super U hypermarket, unavailable? - today tuesday 05/07 still nothing - I think I'm going to cancel my order and stop recommending it - delivery in 48h00! way out of time!
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Response from Freezedried & Co
Sorry about this delivery incident. It can indeed happen that a relay point is no longer able to receive parcels (no more space, especially during sales periods), in which case the parcel is redirected to another relay point. My colleague has contacted you by e-mail to inform you of the new relay point. We apologize for this inconvenience, which is beyond our control, and hope for your understanding. The Lyo team
N
Nicolas R.
Rating: 4 out of 5
FAST AND MATCHING PRODUCT
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Manon M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
Fast and compliant!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
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