The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Large selection of products. Super fast shipping. However, with an order of almost 150e, delivery could be free at home..... By relay it's a bit average.
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Response from Freezedried & Co
Thank you for your feedback! It's true that we offer delivery in a "point relais" from 70. Although home delivery is interesting, the opening hours of most shops make it easier to pick up a parcel, and can be less inconvenient than being at home in the case of large parcels. That said, if we have the opportunity to add another type of delivery, we'll be sure to do so. The Lyo team.
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Theo D.
Rating: 5 out of 5
Everything is perfect.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Nadia R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucas M.
Rating: 5 out of 5
Cool, nothing to complain about!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Michel P.
Rating: 5 out of 5
Correct delivery. The products <> are great.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
A
Antoine B.
Rating: 4 out of 5
Order complete and conform to order. Delivery to collection point D+8 by colissimo. It's important to anticipate your order before your trek.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Laurent L.
Rating: 5 out of 5
Everything is perfect order prepared with care fast shipping. I recommend
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
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Youssef M.
Rating: 4 out of 5
Excellent freeze-dried products: good and calorific enough for treks. Some quite expensive, but the wide choice makes up for this. I recommend this site.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
L
Lucie T.
Rating: 5 out of 5
Great service. Thanks to Élodie. The products look really good. Everything is prepared and thought out for you.
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Response from Freezedried & Co
We'll pass it on to Elodie :) The Lyo team!
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Pierre L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
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Pierre L.
Rating: 4 out of 5
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Thanks for the note ???? :) The Lyo team
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Pierre L.
Rating: 4 out of 5
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Thanks for the note ???? :) The Lyo team
N
Nicolas R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Nicolas R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Michel R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Michel R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Lucie R.
Rating: 5 out of 5
Very satisfied
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Meals taste great and delivery is fast. Great selection. One minor issue: the apple pieces in the oatmeal breakfast don't taste quite right.
Response from Freezedried & Co
Thank you for your feedback ! The Freezedried & Co team
A
Antoine D.
Rating: 5 out of 5
Reliable site, fast shipping. I've already ordered from the site several times, and I'm always amazed at their efficiency! Wide choice of products for hiking and bivouacking
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
J
James T.
Rating: 1 out of 5
Ordered more than 7 days ago, did not receive order confirmation, on the site the order is still in preparation For 12 small packages to send it seems much too long. With no news tomorrow, I'm cancelling the order and ordering elsewhere.
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Response from Freezedried & Co
Thank you for your feedback. Indeed, my colleagues contacted you but our email was in your spam folder. Your problem has been taken care of this afternoon. We apologize for the inconvenience and thank you for your understanding. The Lyo team
J
Jean R.
Rating: 5 out of 5
First order top++! Fast, well packaged, no mistakes and even a little gift. Thank you so much!!!
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
M
Michel B.
Rating: 5 out of 5
Fast and well packaged.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Antoine D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 5 out of 5
A responsive, attentive team and fast service!!!!
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Response from Freezedried & Co
Wow! Thank you for your opinion, we are touched by your comment. Many thanks for your trust :) The Lyo team
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Hugo L.
Rating: 5 out of 5
R.A.S
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
N
Nicolas P.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Nicolas P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
N
Nicolas P.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie R.
Rating: 5 out of 5
Super, fast, very good freeze-dried products, to test in the great green or on isolated paths . ;-) ;-)
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team
T
Theo M.
Rating: 5 out of 5
Serious site, to keep in favour Fast delivery. For the filter I test it as soon as possible, without fear.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
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Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
H
Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
H
Hugo T.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note ???? :) The Lyo team
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Charlotte L.
Rating: 4 out of 5
Fast delivery and good products
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
N
Nicolas D.
Rating: 5 out of 5
A very responsive team and quality products. I was able to test them for periods of over a month. I have absolutely no complaints about the products or the follow-up.
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
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Theo L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Theo L.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
C
Charlotte D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Charlotte D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie B.
Rating: 5 out of 5
Products and delivery ok
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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Charlotte T.
Rating: 5 out of 5
Good anti-waste principle. Bar offered with a short use-by date.
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
M
Manon R.
Rating: 5 out of 5
Great service and fast.
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Response from Freezedried & Co
Thanks for your comment! Have a great week ;) The Lyo team
S
Sophie M.
Rating: 1 out of 5
Order on April 24th for products in stock. After I claimed at the end of April, I was told that I would be delivered at the beginning of May. As of this May 12, still nothing, even though my credit card was charged on April 24.
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Response from Freezedried & Co
Hello, We're very sorry for the delay in your order. The lead times announced by all our suppliers vary greatly due to restocking problems. The vast majority of products are put on hold and we are waiting for restocking to deliver your order. Our customer service will contact you today. Thank you for your understanding. The Lyo Team
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Alejandro G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Alejandro G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Alejandro G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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