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S
Rating: 5 out of 5
Very good
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Regular and fast. Well done.
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J
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
Effective and quick
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X
Rating: 5 out of 5
Fast and efficient
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J
Rating: 5 out of 5
Products as described
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M
Rating: 5 out of 5
Fast delivery and quality product.
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F
Rating: 5 out of 5
Delivery time respected. I have not yet used the products. Feedback at the end of September.
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R
Rating: 5 out of 5
As always, a top-notch service. A customer service that reassures you and keeps you informed in real-time about your order and the deadlines, super important when, like me, you are trekking and need your order on time because it's impossible to wait two days for a package. Thank you for your work.
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Response from Freezedried & Co
Thank you for your trust!
G
Rating: 5 out of 5
I placed my order on Monday and by Wednesday morning I had received it at the relay point. It doesn't get better than this, you are perfect. Package well wrapped, product perfect as always, rock-bottom price, excellent explanations on your site. I would give 10 stars but I can only validate 5, but 5 very big ones. Thank you for everything.
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Response from Freezedried & Co
Wow, thank you thank you for your review !!!!!
F
Rating: 5 out of 5
AWESOME the team was SUPER efficient especially during inventory
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H
Rating: 5 out of 5
Very fast shipping and appropriate packaging of a quality item and cheaper than elsewhere. I stumbled upon the Lyophilise site by chance and I am delighted to have discovered it.
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J
Rating: 5 out of 5
Friendly reception on the phone, problem with the order resolved immediately.
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B
Rating: 5 out of 5
Very good products
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B
Rating: 5 out of 5
Site with a very nice range of choices, fast and careful delivery!
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J
Rating: 5 out of 5
The efficiency was there, after 15 minutes my bolognese pasta bag was nice and hot. Another advantage is the way to reduce weight and bulk in the backpack compared to the gas stove. very hot. Very practical and this system also helps to limit weight in activities.
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O
Rating: 5 out of 5
Great choice, well advised,
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M
Rating: 5 out of 5
No problem with delivery and receipt. Regarding the content, I have not yet consumed the freeze-dried items. I will see in a week!
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P
Rating: 5 out of 5
Wide choice of freeze-dried meals and fast delivery.
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P
Rating: 5 out of 5
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G
Rating: 5 out of 5
Speed and efficiency!
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S
Rating: 5 out of 5
Great after-sales service, fast shipping and quality product!
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N
Rating: 5 out of 5
Happy with my order, very fast service and you really offer good material! All my purchases for hiking will be made through this site
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F
Rating: 5 out of 5
Up-to-date stock, fast delivery, careful packaging, very attentive to customers. And quality material. Bravo and thank you.
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T
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Always very satisfied with my purchases at Lyophilized! Fast and careful shipping, super quality products that are hard to find elsewhere, competitive prices... The best!
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C
Rating: 5 out of 5
Great customer service, I was able to return without any problem. I am waiting for the refund but I am not worried
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C
Rating: 5 out of 5
Delivery times perfectly respected Product completely in accordance with the description. Already tried the filtering bottle, very easy to set up
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C
Rating: 5 out of 5
Site provided Fast delivery
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J
Rating: 5 out of 5
Fast and efficient
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S
Rating: 5 out of 5
Fast order and shipping. Wide choice. Responsive customer service.
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D
Rating: 5 out of 5
Even faster than the American giant; it definitely deserves 5* especially since the packaging was perfect.
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Response from Freezedried & Co
wow, thanks for this review! We share it with our colleagues in logistics :)
V
Rating: 5 out of 5
Fast delivery and compliant products Not tested yet
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J
Rating: 5 out of 5
Fast and competitive price
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B
Rating: 5 out of 5
Perfect. Product matches the description, perfect shipping and packaging. Thank you
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R
Rating: 5 out of 5
Very serious, I recommend
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T
Rating: 5 out of 5
Reliable
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X
Rating: 5 out of 5
I found absolutely everything I wanted to order for my trek on the site. Delivered on time, therefore satisfied.
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A
Rating: 5 out of 5
Order received very quickly thank you Guillaume.
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X
Rating: 5 out of 5
Following a small ordering error, I directly had a reaction from the team with very quick and professional management. Thank you!!
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