The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Thanks for your comment! Have a nice day ;) The Lyo team
M
Miguel F.
Rating: 5 out of 5
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M
Miguel F.
Rating: 5 out of 5
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M
Miguel F.
Rating: 5 out of 5
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Antoine B.
Rating: 5 out of 5
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Antoine B.
Rating: 5 out of 5
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Antoine B.
Rating: 5 out of 5
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M
Manon M.
Rating: 5 out of 5
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M
Manon M.
Rating: 5 out of 5
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M
Manon M.
Rating: 5 out of 5
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J
Jean M.
Rating: 5 out of 5
Fast, complete and well packaged order
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Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
A
Antonio R.
Rating: 5 out of 5
Product availability and pricing.
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Thank you for your feedback. The Lyo team :)
T
Theo B.
Rating: 5 out of 5
Great site! Lots of choices and very responsive for shipping!
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Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
J
Jean M.
Rating: 5 out of 5
very good; keep up the good work!
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Thanks for your encouragement :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
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Nicolas M.
Rating: 5 out of 5
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A
Antoine B.
Rating: 4 out of 5
Satisfied! As an improvement, I'd like more precise information about the volume of water to be added to each sachet, for example with a mark (a mark, a line) for easy use.
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Response from Freezedried & Co
Thank you for your feedback. Indeed, the brand you have selected is qualitative but does not have such information (only written in the text). We can suggest other brands that would be easier to use. Please do not hesitate to contact us. The Lyo team
J
Javier R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Javier R.
Rating: 5 out of 5
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Javier R.
Rating: 5 out of 5
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Theo R.
Rating: 5 out of 5
Simple order, fast and efficient shipping as with every order. At last a truly serious company, bravo and thank you, it's a pleasure !!!!!!
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Response from Freezedried & Co
Thank you for your trust and loyalty! We wish you all the best for 2022. The Lyo team :)
C
Comprador Verificado
Rating: 5 out of 5
Perfect product and very fast. Thank you.
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Thank you very much for your comments. The Lyophilized & Co team
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Charlotte M.
Rating: 5 out of 5
Hello, Many thanks for the quality and speed of your services.
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Many thanks for your trust :) The Lyo team
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Julie R.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
J
Julie R.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Julie R.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
G
Guillaume P.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
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Guillaume P.
Rating: 5 out of 5
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C
Comprador Verificado
Rating: 5 out of 5
Fast delivery and quality food a 10
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Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
M
Marie T.
Rating: 5 out of 5
No problems order tracking ok delivery on time nothing to complain about
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Response from Freezedried & Co
The Lyo team thanks you for taking the time to write this comprehensive review ;)
L
Lucas R.
Rating: 5 out of 5
Fast delivery, a product that exceeds its life expectancy and a fair price.
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The Lyo team thanks you for this nice review ;)
C
Charlotte M.
Rating: 5 out of 5
The products are very good
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Thanks for your comment! Have a nice day ;) The Lyo team
S
Sophie M.
Rating: 5 out of 5
Product well received, compliant and on time
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Thank you for your feedback. The Lyo team :)
K
Karim B.
Rating: 5 out of 5
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Thank you for taking the time to give your opinion :) The Lyo team
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Karim B.
Rating: 5 out of 5
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Thank you for taking the time to give your opinion :) The Lyo team
K
Karim B.
Rating: 5 out of 5
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Thank you for taking the time to give your opinion :) The Lyo team
H
Hugo B.
Rating: 5 out of 5
Excellent sales site! Very very fast delivery! Packages very well protected! I recommend the site for your online purchases! Excellent service! 10 stars!
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Response from Freezedried & Co
Thank you Laser52 for your feedback and for all those stars! The Lyophilise & Co team also thanks you for your trust and loyalty, and wishes you a happy new year in 2022.
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Theo R.
Rating: 5 out of 5
Fast delivery and products as described
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Thank you for your feedback. The Lyo team :)
L
Laurent M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Laurent M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
L
Laurent M.
Rating: 5 out of 5
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C
Comprador Verificado
Rating: 1 out of 5
Ordered on the 12th and received on the 18th (the order said between 2 and 4 days).
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Response from Freezedried & Co
Thank you for your feedback. The delivery time for Spain is 2 to 4 working days. Your order was shipped on Wednesday the 12th and delivered on Monday the 18th, that is a delivery in 4 working days. The delivery would have been faster, but it was delayed due to a problem of truck capacity. Thank you for your understanding, best regards. Elodie from Freeze Dried & Co.
C
Comprador Verificado
Rating: 5 out of 5
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Thank you for your feedback. The Lyophilized & Co team
A
Antoine L.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine L.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine L.
Rating: 5 out of 5
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Lucie D.
Rating: 5 out of 5
Fast, careful delivery. Compact cardboard box: a good point.
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Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
L
Laurent T.
Rating: 4 out of 5
fast delivery, good advice on the site
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Thanks for your comment! Have a nice day ;) The Lyo team
N
Nicolas P.
Rating: 5 out of 5
Fast, careful delivery
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Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
for this first purchase at Lyophilise & Co. Fast delivery and no damage, everything was as I ordered.
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Thank you for your confidence in our products :) The Lyo team
S
Sophie L.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
S
Sophie L.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
S
Sophie L.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
N
Nicolas T.
Rating: 5 out of 5
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Many thanks :) The Lyophilise & Co team
N
Nicolas T.
Rating: 5 out of 5
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Many thanks :) The Lyophilise & Co team
N
Nicolas T.
Rating: 5 out of 5
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Many thanks :) The Lyophilise & Co team
C
Comprador Verificado
Rating: 5 out of 5
Tudo excelente. Recomendo
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Thank you for your trust :) The Lio Team
M
Manon T.
Rating: 5 out of 5
Fast shipping, correct order
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Thank you for your feedback. The Lyo team :)
J
James T.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
J
James T.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
J
James T.
Rating: 5 out of 5
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J
Jean R.
Rating: 5 out of 5
Stock up to date and fast delivery - well done - but the prices are a bit steep.
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Response from Freezedried & Co
Thank you for your feedback. In fact, most of the recipes you have chosen are positioned as "medium/top of the range", which means high quality but also a higher price. Please feel free to consult our "Good Deals" section from time to time on the site: https://www.lyophilise.fr/bons-plans-c-3563 and if, in the future, you would like advice on the choice of recipes, please do not hesitate to contact us directly by telephone or e-mail :) The Lyo team
S
Sophie L.
Rating: 4 out of 5
I put 4 stars and not 5 because I find the products very very good but unfortunately I received two bags pierced so they went to the trash but otherwise very very good I recommend
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Response from Freezedried & Co
Thank you for your feedback and sorry for this incident. Our team will get back to you shortly by e-mail to identify the products in question. The Lyo Team
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William S.
Rating: 5 out of 5
Complete package sent quickly
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
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