English 
J
Rating: 5 out of 5
Good quality product, well packaged and fast. I'll be back :)
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 1 out of 5
My order has not arrived yet. Please contact me.
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Response from Freezedried & Co
Good morning your order is on its way to you for delivery next week. Don't hesitate if you have any further questions. Thank you. Oriane from Freeze Dried & Co
L
Rating: 5 out of 5
Choice of dishes and fast delivery.
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L
Rating: 5 out of 5
PERFECT. FAST DELIVERY
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L
Rating: 4 out of 5
Great choice and fast service. One problem: the delivery address did not match the one given.
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Response from Freezedried & Co
Hello and thank you for your feedback. It's possible that the relay point you selected was saturated at the time of delivery. As we were unable to receive any more parcels, your order was sent to another relay point. We apologize for this inconvenience, and hope you are satisfied with the contents of your order. We wish you a good appetite and great adventures :) The Lyophilise & Co. team
H
Rating: 5 out of 5
It's perfect, exceptionally responsive, and now it's time to taste it.
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C
Rating: 5 out of 5
Excellent service and efficiency
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C
Rating: 5 out of 5
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J
Rating: 5 out of 5
Accurate, fast delivery in perfect condition.
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L
Rating: 4 out of 5
-
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G
Rating: 5 out of 5
Well-packaged product
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C
Rating: 5 out of 5
Seriousness and commitment
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A
Rating: 5 out of 5
Nickel shaving
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C
Rating: 5 out of 5
Order received quickly with no worries, the little extra trick would be to put a gift for large orders over 100, we made 2 in a few months.
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Response from Freezedried & Co
Thank you for your loyalty and trust. We regularly offer reduced prices and we provide free postage to a relay point from 70 for delivery in France. We sometimes run special offers, with a gift for a certain amount, but we can't run this kind of operation on a long-term basis, as we're not a manufacturer but a retailer. We'll be launching a loyalty program early next year to coincide with the launch of our new website :) The Lyophilise & Co team
L
Rating: 5 out of 5
Perfect Reliability 100% The team listens Ultra fast delivery as requested overnight Great Excellent products
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H
Rating: 5 out of 5
Ultra fast Top products Friendly team 100% reliable
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C
Rating: 4 out of 5
The 7 days comfort pack has what is indicated in the order. The only problem is that it has 7 breakfasts, 7 desserts and 13 main meals instead of 14. It should have 14. I hope the food is good.
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Response from Freezedried & Co
Good morning, we are sorry there are indeed 14 meals in the 7 days pack. It is a mistake on our part. We can send you the missing food. We apologize for the inconvenience. Oriane Freeze Dried & Co
P
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
Thank you for your responsiveness, the choice. Don't change a thing.
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H
Rating: 5 out of 5
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M
Rating: 5 out of 5
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C
Rating: 5 out of 5
Everything perfect and very fast, highly recommended.
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A
Rating: 5 out of 5
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H
Rating: 5 out of 5
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M
Rating: 5 out of 5
Lots of well-described products, perfect delivery
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J
Rating: 5 out of 5
Delivery on time, great choice of meals, and quick response on the phone, a pleasure. Thank you to the Lyophilisé&co team.
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L
Rating: 5 out of 5
The variety offered on the site, the speed of shipping.
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T
Rating: 5 out of 5
Very fast delivery, so you can take your rations with you on the trek!
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C
Rating: 5 out of 5
Express delivery Product conforms to order
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C
Rating: 5 out of 5
A wide range of products, a very good website and fast delivery of orders.
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C
Rating: 5 out of 5
Order as described, no problem Thank you
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H
Rating: 5 out of 5
Great products, great staff, extremely satisfied :-D
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T
Rating: 5 out of 5
Very fast delivery, a team that is extremely responsive to the slightest problem, very much appreciated!
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L
Rating: 5 out of 5
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P
Rating: 5 out of 5
Special relationship with the customer who listens to our expectations
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E
Rating: 5 out of 5
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A
Rating: 4 out of 5
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L
Rating: 1 out of 5
the product ordered is awaiting shipment but no one has notified me
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Response from Freezedried & Co
First of all, thank you for your confidence. Indeed, as seen with my colleague by email on 02/07 after checking, there was a computer problem on our side, please excuse me for this inconvenience. It seems that there was an error in stock at the time of preparing your order. We will first reimburse your shipping costs and send you an express shipment, once the product is in stock, mid-week at the latest. If necessary, please contact us by e-mail or telephone. Thank you for your understanding. Sébastien from Lyophilise & Co
P
Rating: 5 out of 5
Choice, fast shipping, available and responsive
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M
Rating: 5 out of 5
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