Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 4 and 5 stars

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C
Carlos R.
Rating: 5 out of 5
following a purchase from 02/12/2019
satisfied. I like the idea of giving several lives to packaging boxes. Thank you
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M
Michel R.
Rating: 5 out of 5
following a purchase from 02/12/2019
perfect...thank you
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Lucie M.
Rating: 5 out of 5
following a purchase from 02/12/2019
perfect...thank you
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Guillaume R.
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good
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M
Michel B.
Rating: 4 out of 5
following a purchase from 01/12/2019
Very good
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Jean R.
Rating: 5 out of 5
following a purchase from 28/11/2019
Products and services in line with my expectations
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Lucas M.
Rating: 5 out of 5
following a purchase from 28/11/2019
Products and services in line with my expectations
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G
Guillaume D.
Rating: 5 out of 5
following a purchase from 27/11/2019
Great products
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Lucas B.
Rating: 5 out of 5
following a purchase from 27/11/2019
Great products
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C
Camille T.
Rating: 5 out of 5
following a purchase from 27/11/2019
Fast delivery, thank you
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Nicolas R.
Rating: 5 out of 5
following a purchase from 27/11/2019
Fast shipping, thank you
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Nicolas L.
Rating: 4 out of 5
following a purchase from 26/11/2019
Too bad the little problem with the delivery address but customer service was very competent and the problem was solved very quickly. Thank you very much.
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Response from Freezedried & Co
Hello, thank you for your feedback. A display problem occurred when choosing the delivery address. We apologize again for the inconvenience and are delighted that the parcel arrived at the desired address. Have a nice day. Elodie from Team Lyo
M
Marie R.
Rating: 4 out of 5
following a purchase from 26/11/2019
Too bad the little problem with the delivery address but customer service was very competent and the problem was solved very quickly. Thank you very much.
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Response from Freezedried & Co
Hello, thank you for your feedback. A display problem occurred when choosing the delivery address. We apologize again for the inconvenience and are delighted that the parcel arrived at the desired address. Have a nice day. Elodie from Team Lyo
C
Charlotte T.
Rating: 5 out of 5
following a purchase from 26/11/2019
Fast delivery, very efficient customer service, everything in order. One comment: customers of freeze-dried products are often looking for maximum space savings. Packaging with less air would be perfect.
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Response from Freezedried & Co
Hello, thank you for your opinion. Concerning the bags, the Real Turmat brand designs vacuum-packed bags to save space in the backpack. However, some bags are indeed impractical - we'll pass this information on to our manufacturers. Sincerely yours, Elodie from the Lyo team.
C
Claire L.
Rating: 5 out of 5
following a purchase from 26/11/2019
Fast delivery, very efficient customer service, everything in order. One comment: customers of freeze-dried products are often looking for maximum space savings. Packaging with less air would be perfect.
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Response from Freezedried & Co
Hello, thank you for your opinion. Concerning the bags, the Real Turmat brand designs vacuum-packed bags to save space in the backpack. However, some bags are indeed impractical - we'll pass this information on to our manufacturers. Sincerely yours, Elodie from the Lyo team.
J
Jean L.
Rating: 5 out of 5
following a purchase from 25/11/2019
A unique site with quality products and a top-notch team of professionals.
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Anais R.
Rating: 5 out of 5
following a purchase from 25/11/2019
A unique site with quality products and a top-notch team of professionals.
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Camille R.
Rating: 5 out of 5
following a purchase from 25/11/2019
Very well prepared To be seen now at HMDS Perú next week
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Michel D.
Rating: 5 out of 5
following a purchase from 25/11/2019
Very well prepared To be seen now at HMDS Perú next week
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Laurent T.
Rating: 5 out of 5
following a purchase from 24/11/2019
Super Thanks
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Sophie M.
Rating: 5 out of 5
following a purchase from 24/11/2019
Super Thanks
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Elise L.
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good site, fast delivery, recommend.
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James J.
Rating: 5 out of 5
following a purchase from 24/11/2019
Very good site, fast delivery, recommend.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/11/2019
Very good
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Comprador verificado
Rating: 5 out of 5
following a purchase from 23/11/2019
Everything perfect, with good expiration dates.
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A
Anais M.
Rating: 5 out of 5
following a purchase from 22/11/2019
Super package
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Leila E.
Rating: 5 out of 5
following a purchase from 22/11/2019
Super package
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Samir R.
Rating: 5 out of 5
following a purchase from 21/11/2019
Top
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Pierre D.
Rating: 5 out of 5
following a purchase from 21/11/2019
Top
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C
Claire L.
Rating: 5 out of 5
following a purchase from 21/11/2019
Very fast delivery.
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Anais R.
Rating: 5 out of 5
following a purchase from 21/11/2019
Very fast delivery.
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Nicolas R.
Rating: 5 out of 5
following a purchase from 20/11/2019
Fast delivery, now you just have to try it.
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Lucas B.
Rating: 5 out of 5
following a purchase from 20/11/2019
Fast delivery, now you just have to try it.
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Laurent P.
Rating: 5 out of 5
following a purchase from 20/11/2019
Perfect
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Marie R.
Rating: 5 out of 5
following a purchase from 20/11/2019
Perfect
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Nicolas M.
Rating: 4 out of 5
following a purchase from 19/11/2019
Missing instructions, including how much water to add
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Response from Freezedried & Co
Thank you for your confidence. Concerning the preparation of the eggs, the quantity of water to add depends on the consistency you wish to obtain (scrambled eggs, pancake batter, cake ...). One egg is equal to 13 g of powder, so you need 3 tablespoons of water for one tablespoon of powdered egg. Sébastien from the Lyo team
T
Theo L.
Rating: 4 out of 5
following a purchase from 19/11/2019
Missing instructions, including how much water to add
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Response from Freezedried & Co
Thank you for your confidence. Concerning the preparation of the eggs, the quantity of water to add depends on the consistency you wish to obtain (scrambled eggs, pancake batter, cake ...). One egg is equal to 13 g of powder, so you need 3 tablespoons of water for one tablespoon of powdered egg. Sébastien from the Lyo team
A
Anais R.
Rating: 5 out of 5
following a purchase from 19/11/2019
Le top
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Elise R.
Rating: 5 out of 5
following a purchase from 19/11/2019
Le top
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Sophia B.
Rating: 5 out of 5
following a purchase from 19/11/2019
Good advice and fast delivery
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