Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 4 and 5 stars

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A
Antoine B.
Rating: 4 out of 5
following a purchase from 16/04/2019
the taste wasn't very good.
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Response from Freezedried & Co
Thank you very much for your feedback. Could you please let us know what you didn't like about your order by emailing us at [email protected]? We might be able to recommend other recipes and brands to suit your tastes. Sébastien from the Lyo team.
A
Antonio F.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Antoine P.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Guillaume T.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Guillaume M.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Jean T.
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good advice and good product
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Ava S.
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good advice and good product
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Antoine R.
Rating: 5 out of 5
following a purchase from 15/04/2019
Products as described. Fast shipping. Perfect
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Jean D.
Rating: 5 out of 5
following a purchase from 15/04/2019
Products as described. Fast shipping. Perfect
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Charlotte P.
Rating: 5 out of 5
following a purchase from 15/04/2019
order arrived on time super plus qua taste I tell you that soon
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Theo L.
Rating: 5 out of 5
following a purchase from 15/04/2019
order arrived on time super plus qua taste I tell you that soon
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Anais L.
Rating: 5 out of 5
following a purchase from 14/04/2019
Despite an order delay, very good sales management
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Theo R.
Rating: 5 out of 5
following a purchase from 14/04/2019
Despite an order delay, very good sales management
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/04/2019
Recommended products
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Lucas D.
Rating: 5 out of 5
following a purchase from 13/04/2019
Nothing to add, it's perfect :D
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Hugo M.
Rating: 5 out of 5
following a purchase from 13/04/2019
Nothing to add, it's perfect :D
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Michel T.
Rating: 5 out of 5
following a purchase from 13/04/2019
Fast delivery and product in good condition
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Guillaume D.
Rating: 5 out of 5
following a purchase from 13/04/2019
Fast delivery and product in good condition
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Antoine D.
Rating: 5 out of 5
following a purchase from 13/04/2019
Perfect
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Oliver T.
Rating: 5 out of 5
following a purchase from 13/04/2019
Perfect
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Marie M.
Rating: 5 out of 5
following a purchase from 13/04/2019
Very good product and fast delivery.
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Isabella J.
Rating: 5 out of 5
following a purchase from 13/04/2019
Very good product and fast delivery.
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Lucie L.
Rating: 5 out of 5
following a purchase from 12/04/2019
Fast and accurate service.
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Theo M.
Rating: 5 out of 5
following a purchase from 12/04/2019
Fast and accurate service.
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Jean T.
Rating: 5 out of 5
following a purchase from 12/04/2019
No problem, clear info. Fast delivery.
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Carmen L.
Rating: 5 out of 5
following a purchase from 12/04/2019
No problem, clear info. Fast delivery.
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Nicolas B.
Rating: 5 out of 5
following a purchase from 11/04/2019
Very happy and satisfied thank you for your professionalism
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Pierre P.
Rating: 5 out of 5
following a purchase from 11/04/2019
Very happy and satisfied thank you for your professionalism
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Nicolas M.
Rating: 5 out of 5
following a purchase from 11/04/2019
I always find what I want and the service is super fast.
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Laurent M.
Rating: 5 out of 5
following a purchase from 11/04/2019
I always find what I want and the service is super fast.
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Anais M.
Rating: 5 out of 5
following a purchase from 11/04/2019
Very satisfied with the service of this site and its products. The Chimpanzee peanut protein bars are a treat and entirely natural, which is very difficult to find in this type of product.
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Laurent D.
Rating: 5 out of 5
following a purchase from 11/04/2019
Very satisfied with the service of this site and its products. The Chimpanzee peanut protein bars are a treat and entirely natural, which is very difficult to find in this type of product.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 11/04/2019
Good product, easy to use website and fast shipping.
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Lucie R.
Rating: 5 out of 5
following a purchase from 11/04/2019
Super shipping time, everything respected
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Samir R.
Rating: 5 out of 5
following a purchase from 11/04/2019
Super shipping time, everything respected
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Hugo B.
Rating: 4 out of 5
following a purchase from 10/04/2019
Tres bien.c'est dommage qu'il n'y a pas de bons de réductions apres plusieurs commandes
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Lucas D.
Rating: 4 out of 5
following a purchase from 10/04/2019
Tres bien.c'est dommage qu'il n'y a pas de bons de réductions apres plusieurs commandes
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M
Marie R.
Rating: 4 out of 5
following a purchase from 10/04/2019
The customer service is impossible for me to evaluate in the sense that I did not have to solicit it I note it average so that it improves By itself. As for the merchandise, it arrived a little damaged, whereas the shipping package was not. I still recommend your site. Sincerely
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Lucas B.
Rating: 4 out of 5
following a purchase from 10/04/2019
The customer service is impossible for me to evaluate in the sense that I did not have to solicit it I note it average so that it improves By itself. As for the merchandise, it arrived a little damaged, whereas the shipping package was not. I still recommend your site. Sincerely
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J
Jean R.
Rating: 5 out of 5
following a purchase from 10/04/2019
Goods delivered correctly, on time and in good condition. Very satisfactory.
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