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Rating: 5 out of 5
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 1 out of 5
Bought in July 2025, I received an old model from 2022 that does not exactly have the same characteristics as the current model. It does not have the Thermacapture aluminum lining, which was specified in the description on Lyophilized.fr). I reported this to customer service who never responded to me. This is not serious at all! There is deception regarding the merchandise.
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Response from Freezedried & Co
Thank you for your message and for your vigilance.
After verification with our supplier, it turns out that the ThermaCapture™ technology has indeed been removed from the Vesper range since 2019, and is therefore no longer integrated into the models produced since that date, including the one you received, manufactured in 2022.
The information mentioning this technology on our product sheet was therefore incorrect, and we will correct it immediately to avoid any future confusion. The manufacturer Therm-a-Rest has also been informed to update its own official supports.
We completely understand your disappointment, especially if this feature influenced your purchasing decision. In this context, and in accordance with regulations, you are of course entitled to a withdrawal right within 14 days following the receipt of your order. If you wish to return the product, we will proceed with a full refund upon receipt and verification of the quilt.
After verification with our supplier, it turns out that the ThermaCapture™ technology has indeed been removed from the Vesper range since 2019, and is therefore no longer integrated into the models produced since that date, including the one you received, manufactured in 2022.
The information mentioning this technology on our product sheet was therefore incorrect, and we will correct it immediately to avoid any future confusion. The manufacturer Therm-a-Rest has also been informed to update its own official supports.
We completely understand your disappointment, especially if this feature influenced your purchasing decision. In this context, and in accordance with regulations, you are of course entitled to a withdrawal right within 14 days following the receipt of your order. If you wish to return the product, we will proceed with a full refund upon receipt and verification of the quilt.
D
Rating: 5 out of 5
Top
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F
Rating: 5 out of 5
Fast delivery and super products!
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P
Rating: 5 out of 5
Customer service is top-notch, fast shipping! The freeze-dried bags are quite good but very filling, I will pay attention to the calorie intake next time! I love this site and will not hesitate to reorder. Thank you Pauline
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A
Rating: 5 out of 5
Order perfectly handled by the Lyophilise &Co team. Receipt by Chronopost very fast
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J
Rating: 5 out of 5
Verry fast delivery
P
Rating: 5 out of 5
Top products, top services!
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J
Rating: 5 out of 5
Good food, e.g. for hiking. Despite a lot of variety in the different flavors, after a week you still wish for real food, but some meals are really delicious.
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T
Rating: 5 out of 5
Wide range of products, competitive prices on many references, fast delivery
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P
Rating: 5 out of 5
Customer service is really top-notch! Thank you again!!!
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D
Rating: 5 out of 5
Great article and super product! I am very satisfied!
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B
Rating: 5 out of 5
very good product, no problem
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F
Rating: 5 out of 5
Trustworthy company!
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D
Rating: 5 out of 5
impeccable very good product delivery ok package ok 10/10
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D
Rating: 5 out of 5
always on top. fast delivery always a pleasure
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N
Rating: 5 out of 5
Very fast shipping
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J
Rating: 5 out of 5
Lightning delivery, ideal for last-minute purchases. Various products on freeze-dried that allow discovering new brands/ranges. The €/$ kcal indicator is very relevant in product descriptions.
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O
Rating: 5 out of 5
First experience very satisfying. Perfect follow-up of the order. Freeze-dried tested: good taste and a good portion. Top!
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H
Rating: 5 out of 5
The ordered trekking food arrived quickly and at a fair price. Would gladly do it again.
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G
Rating: 5 out of 5
Glad to have found a wide choice of freeze-dried products as well as necessary accessories that I needed. The team is very responsive and gives good advice. Thank you for assisting me with the after-sales service for my MSR tent.
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G
Rating: 5 out of 5
Products conforming to what was expected, delivery on time, nothing to say!
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R
Rating: 5 out of 5
Product and delivery conforming for a reasonable price. Thank you
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Y
Rating: 4 out of 5
Meals that remain above what you can find elsewhere. However, the taste quality of some dishes still needs improvement (e.g.: shepherd's pie).
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L
Rating: 5 out of 5
Everything quick and fine.
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C
Rating: 5 out of 5
I used the large hiking pack for a week for a 6-day trek of 104km and 5730m of elevation gain. I was fully satisfied with the freeze-dried meals for taste and quantity. At no point did I feel the need to supplement this pack with other food. What I liked the most: the chili con carne! absolutely divine. What I liked the least: the outdoor breakfast Apple cinnamon oat porridge. Small advice: to save space and weight I repackaged each dish in vacuum bags noting the necessary water quantity and the energy value... Everything fit in the front pocket of my backpack..
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M
Rating: 5 out of 5
Quality site, fast shipping and effective after-sales service if you have a problem. I recommend 100%
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L
Rating: 5 out of 5
Super as always
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B
Rating: 5 out of 5
Fast shipping, well-packaged product
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D
Rating: 5 out of 5
Communication, speed of shipping, really perfect, I highly recommend.
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R
Rating: 5 out of 5
Quick send and all good
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A
Rating: 1 out of 5
Complete garbage! Order still hasn't arrived! They just send the package somewhere else... and write to me in French! Absolutely not recommended!
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E
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Simple ordering procedure, great choice and fast delivery
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B
Rating: 5 out of 5
Fast delivery in accordance with the order. Good products.
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Z
Rating: 5 out of 5
Very good site discovered on trek attitude, good product, very fast shipping after order, (little nice note:) I recommend. J
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M
Rating: 5 out of 5
Items received in good condition. There was a delay with sending out my order, but the owners were quick to respond to queries - understandably, they were dealing with an influx of orders at the time. Not tried the products yet.
N
Rating: 5 out of 5
The right product at the right price, fast shipping, super well prepared package, really great wide choice
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F
Rating: 5 out of 5
Impeccable
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L
Rating: 5 out of 5
great
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