Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 4 and 5 stars

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E
Eliot H.
Rating: 5 out of 5
following a purchase from 20/05/2025
Super quality of products and order delivered quickly!
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Sébastien V.
Rating: 5 out of 5
following a purchase from 19/05/2025
No problems. Fast delivery with package tracking. I recommend.
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Nicolas D.
Rating: 1 out of 5
following a purchase from 24/03/2025
The communication and response times of the sales service are too long and require numerous follow-ups. The delivered products do not match our order and invoice, and here too we cannot get a response to correct and pay your invoice.
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Response from Freezedried & Co
Thank you for your message. We apologize for these communication issues and order errors. Our customer service has contacted you to resolve the situation as quickly as possible. Thank you for your trust and patience.
B
Benoit T.
Rating: 5 out of 5
following a purchase from 19/05/2025
The product exactly meets my expectations. The delivery was very fast.
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David H.
Rating: 5 out of 5
following a purchase from 18/05/2025
My order of the 7 day Tactical Pack arrived quickly. Hope I don’t need it any time soon but the recent nationwide power outage in Portugal showed how vulnerable our electrical grid is!
Response from Freezedried & Co
Thank you for your order and feedback! Glad it arrived quickly. Hopefully, you won’t need it soon, but it’s always smart to be prepared—especially after recent events. Stay safe and ready!
N
Nicolas G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Everything went smoothly with the entire order.
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Dan P.
Rating: 4 out of 5
following a purchase from 16/05/2025
Unfortunately, the wrong item was delivered to me at first, but the exchange went very well.
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Response from Freezedried & Co
We are sorry that the wrong item was initially delivered to you. We are even more pleased that the exchange went smoothly and that you are satisfied.
We are doing everything we can to continuously improve our service and look forward to welcoming you back in the future.

Thank you for your understanding and trust!
J
Jesus G.
Rating: 5 out of 5
following a purchase from 17/05/2025
Speed and good product
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David F.
Rating: 5 out of 5
following a purchase from 16/05/2025
Some flavors better than others, but they perfectly fulfill their function, lightweight for mountain crossings, and caloric
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Response from Freezedried & Co
Thank you! We are glad they fulfill their function in the mountains: light, caloric, and practical. On to the next adventure!
F
Fabrice B.
Rating: 5 out of 5
following a purchase from 15/05/2025
It's perfect. A wide selection, varied products, interesting promotions. Good commercial follow-up.
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Florian P.
Rating: 5 out of 5
following a purchase from 18/05/2025
Always perfect as usual.
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Mathias P.
Rating: 5 out of 5
following a purchase from 16/05/2025
+++
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Romain N.
Rating: 5 out of 5
following a purchase from 17/05/2025
TOP
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Sylvain A.
Rating: 5 out of 5
following a purchase from 18/05/2025
Order was accurate and very fast. Good products for a successful trek!
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Pedro O.
Rating: 5 out of 5
following a purchase from 03/05/2025
Everything correct
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Maxime R.
Rating: 5 out of 5
following a purchase from 15/05/2025
Excellent, fast shipping, very satisfied, I will reorder
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Dominique D.
Rating: 5 out of 5
following a purchase from 15/05/2025
Perfect
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Pedro Ignacio L.
Rating: 5 out of 5
following a purchase from 15/05/2025
Order received in good condition and on time
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François R.
Rating: 5 out of 5
following a purchase from 15/05/2025
Very good delivery. Voyager recipes are quite good with well-balanced flavors. However, it is still a bit expensive. The chocolate mousse can be shared between two as it is so generous!
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Jean-Christophe C.
Rating: 5 out of 5
following a purchase from 15/05/2025
Website, product choice, perfect. Fast delivery, happy with this first experience. Since this first one, I have placed 2 new orders. Very satisfied. Keep it up. See you soon.
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christophe R.
Rating: 5 out of 5
following a purchase from 15/05/2025
Excellent customer service (Élodie) following a payment issue
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laurent B.
Rating: 5 out of 5
following a purchase from 13/05/2025
Good selection, quick order processing, and products matching my order.
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Sara Cristin R.
Rating: 5 out of 5
following a purchase from 13/05/2025
Precise and timely shipping, packed so well that the cats moved inside the box to live. Regarding the food, for now I have only tried one package but since there are various brands, not much to say, still not bad. Acceptable weight, kcal ok for a week
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Response from Freezedried & Co
Thank you very much for the feedback! We are happy that everything arrived well... and that the box found new tenants! Good continuation and good adventures!
J
Jesus P.
Rating: 5 out of 5
following a purchase from 12/05/2025
Although I haven't tried the products and that's one of the most notable tests, just thinking that these products exist makes me satisfied with the purchase
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David T.
Rating: 5 out of 5
following a purchase from 14/05/2025
Service quality and delivery times are top-notch, delicious freeze-dried meals
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David B.
Rating: 5 out of 5
following a purchase from 13/05/2025
Serious site and fast delivery. Varied products and good quality.
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STEPHANE C.
Rating: 5 out of 5
following a purchase from 12/05/2025
Perfect
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Jacques C.
Rating: 5 out of 5
following a purchase from 12/05/2025
Order delivered very quickly
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David C.
Rating: 5 out of 5
following a purchase from 04/05/2025
I highly recommend Lyophilise & Co. The customer service is efficient and attentive, order processing is quick, and the packaging protects the goods well.
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Alexandre C.
Rating: 4 out of 5
following a purchase from 11/05/2025
Good
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Jean Christophe M.
Rating: 5 out of 5
following a purchase from 12/05/2025
Very good transaction. Product always top-notch. A positive experience
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Guillaume B.
Rating: 5 out of 5
following a purchase from 04/05/2025
Very serious store with quality products.
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Bojan N.
Rating: 5 out of 5
following a purchase from 09/05/2025
Great place for great outdoor food, very tasty and fresh! Love shopping here
Response from Freezedried & Co
Thanks a lot! We’re always happy to help you gear up for your outdoor adventures.
T
Tato R.
Rating: 5 out of 5
following a purchase from 13/05/2025
Excellent store for buying freeze-dried foods. Excellent treatment, good prices, fast shipping, and sustainable packaging.
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Nasser N.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very good experience.
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Francisco E. S.
Rating: 4 out of 5
following a purchase from 08/05/2025
Efficiency is the word
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Jean-Bernard D.
Rating: 5 out of 5
following a purchase from 13/05/2025
Nothing to report
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Francoise B.
Rating: 5 out of 5
following a purchase from 13/05/2025
Super fast shipping
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Pascal Q.
Rating: 5 out of 5
following a purchase from 12/05/2025
Fast delivery, well-packaged products.
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Gauthier T.
Rating: 5 out of 5
following a purchase from 11/05/2025
Everything is perfect.
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