Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
We're delighted to have you with us! Thank you for your feedback on your first order with us :) Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure :) The Lyo team
L
Leila M.
Rating: 5 out of 5
very good as usual
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
Thank you, wonderful delivery, on short notice for Switzerland.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
T
Theo D.
Rating: 5 out of 5
Fast shipping . products as ordered
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent R.
Rating: 5 out of 5
Order received quickly and good products
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
A
Anais R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
M
Marie M.
Rating: 1 out of 5
Hello , still nothing received , I placed my order on Tuesday 28/06 09:49 , I receive an email from colissimo informing me that delivery is scheduled for Friday 01/07 - Friday 01/07 23:23 new email informing me: "You had chosen a provision in a point of withdrawal "Your merchant Pickup", it is temporarily unavailable. "it's a Super U hypermarket, unavailable? - today tuesday 05/07 still nothing - I think I'm going to cancel my order and stop recommending it - delivery in 48h00! way out of time!
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Response from Freezedried & Co
Sorry about this delivery incident. It can indeed happen that a relay point is no longer able to receive parcels (no more space, especially during sales periods), in which case the parcel is redirected to another relay point. My colleague has contacted you by e-mail to inform you of the new relay point. We apologize for this inconvenience, which is beyond our control, and hope for your understanding. The Lyo team
M
Manon M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Manon M.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
A
Antoine P.
Rating: 5 out of 5
Fast and compliant!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
M
Michel L.
Rating: 5 out of 5
Product very well packaged, so arrived in good condition and quickly.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
C
Claire P.
Rating: 5 out of 5
In stock and shipped very quickly.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucie P.
Rating: 5 out of 5
Very good product, fast delivery. What could be better, small gifts would have been a minimum for an order over 150 euros or even less.
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Response from Freezedried & Co
We're a small company, and we're committed to doing things right. We'll take your comment into account. Having said that, we can't generalize to all orders over this amount. That said, don't hesitate to follow our news, as we regularly offer new operations. We look forward to hearing from you. The Lyo Team
N
Nicolas D.
Rating: 5 out of 5
The parcel arrived safely. Thank you
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
J
Julie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Julie R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas D.
Rating: 5 out of 5
wide choice, quality brands and speed
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Thank you for this comprehensive review :) The Lyo team
M
Michel M.
Rating: 5 out of 5
fast AND serious
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
As satisfied as ever with this boutique's services
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
J
Jean R.
Rating: 5 out of 5
Service quality as impeccable as ever. My order contained a product that was being restocked: in addition to the information on the site at the time of payment, I almost immediately received an e-mail from customer service telling me how long it would take to restock. This deadline was met, and my order arrived complete. I'd definitely recommend it!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
C
Claire B.
Rating: 5 out of 5
Very good responsiveness and efficiency
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucie B.
Rating: 5 out of 5
Fast and perfect service!!!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas D.
Rating: 5 out of 5
Fast shipping, well packaged, good tracking! Perfect for a first order!
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Response from Freezedried & Co
We're delighted to have you with us! Thank you for your feedback on your first order with us :) Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure :) The Lyo team
M
Miguel L.
Rating: 5 out of 5
Fast. Efficient. Quality products.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
J
Julie L.
Rating: 5 out of 5
Top customer service, despite 2 products unavailable at the time of ordering, the Lyo team replaced them and offered me 2 additional products. All this written in a handwritten letter, it's been ages since I've seen one, also available by phone for another problem with my order, in short super Team thanks to them and I'll be back.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
James B.
Rating: 5 out of 5
Lots of choice, fast delivery!
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
fast, good product and very helpful, perfect!!!
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Response from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
A
Alejandro R.
Rating: 5 out of 5
Fast and reliable shipping. Goods not yet tested
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Leila B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Leila B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Leila B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo T.
Rating: 5 out of 5
Fast delivery and products as expected
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
A
Antoine D.
Rating: 5 out of 5
Fast shipping. Wide selection of items
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
M
Manon L.
Rating: 5 out of 5
Fast and accurate delivery. Not yet tested the products.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
Fast, efficient order processing, nothing to complain about. Numerous references, lots of items, a site that's just indispensable for any self-respecting hiker.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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