The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
I've been buying from Lyophilise & Co for several years. Mainly freeze-dried meals for my bivouacs. I appreciate the wide variety of choices, the speed of shipment, and the fact that they help me discover new products.
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Response from Freezedried & Co
Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust and loyalty! The Lyophilise & Co team
M
Manon B.
Rating: 5 out of 5
following a purchase from 27/03/2022
Excellent products and fast delivery.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
K
Karim B.
Rating: 5 out of 5
Wide choice of food products. Order preparation and delivery times were top-notch, despite the complex logistics and stock management at the moment. Thanks again to the whole team.
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Response from Freezedried & Co
Thank you for your understanding! We are touched by your comment :) We wish you an excellent day and many wonderful adventures! The Lyo Team
G
Guillaume M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
The speed with which the order is processed and the parcel received.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
J
Javier G.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Javier G.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Javier G.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
5 meals ordered, very satisfied
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
C
Comprador Verificado
Rating: 5 out of 5
a bit too spicy for my taste the shipping is no problem, although it is not very fast.
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Response from Freezedried & Co
Thank you for your opinion. Your order was placed on Friday afternoon. Our carriers do not pick up on weekends, so your package left immediately on Monday to be delivered on Sunday. Thank you for your understanding dolça. The Lio Team
C
Camille D.
Rating: 5 out of 5
As always, on-time delivery in packaging that protects the products well, in short, a superb team.
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? :) The Lyo team
N
Nicolas B.
Rating: 5 out of 5
CLEAR
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
C
Camille L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
G
Guillaume L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
G
Guillaume L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
A
Anais M.
Rating: 5 out of 5
Impeccable order tracking. Fast shipping. Quality of products offered.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
J
James S.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
James S.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
J
James S.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
Y
Youssef M.
Rating: 1 out of 5
To this day I still haven't received my parcel.
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Response from Freezedried & Co
Hello, We're very sorry about the delivery problem with your order. The parcel was sent the day after your order was placed, but the tracking system indicates that it was delivered to a different relay point than the one you originally chose. Following an inquiry with the carrier, they have sent us a proof of delivery which we are sending you by email. Yours sincerely, the Lyo Team
G
Guillaume D.
Rating: 5 out of 5
top-notch customer service
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
S
Sophie D.
Rating: 5 out of 5
Products easy to find on the site. Good products.
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Response from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment :)
J
Jean P.
Rating: 5 out of 5
Perfect packaging, sturdiness and speed
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
C
Charlotte M.
Rating: 5 out of 5
Responsiveness, reliability and quality.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Laurent B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas D.
Rating: 5 out of 5
The order was dispatched quickly and the contents are exactly what we ordered.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Charlotte P.
Rating: 5 out of 5
Everything good, good communication before the order, easy to pay, delivery on time Only the tracking number was not provided
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Response from Freezedried & Co
Thank you for your return of experience. The Freezedried & Co team
C
Camille D.
Rating: 5 out of 5
Top-notch, even if there are often products out of stock unfortunately.
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Response from Freezedried & Co
Thank you for your feedback and loyalty. We are indeed experiencing some delays in restocking. If you are ever looking for a particular product, please do not hesitate to contact us, we can direct you to a selection of products or inform you of restocking dates. You can also be notified of the availability of items on the way by registering for availability alerts on the product page. The Lyo Team
G
Guillaume R.
Rating: 5 out of 5
good products and fast service
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
A
Alejandro M.
Rating: 5 out of 5
Very good contact with customer service, quick and efficient response.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
G
Guillaume D.
Rating: 5 out of 5
Fast delivery, fair prices
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
T
Theo P.
Rating: 5 out of 5
Products in stock. Huge choice. Order processed quickly.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
T
Theo R.
Rating: 5 out of 5
I really appreciated being able to modify an order to receive it more quickly. I've placed three orders and received them well. The parcels are received in good condition and the products are well protected. I'm very satisfied.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
J
Julie P.
Rating: 5 out of 5
Great choice and speed.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
C
Carmen M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Carmen M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Carmen M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo P.
Rating: 5 out of 5
Clear, intuitive, intelligent site
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our super colleagues in the web department :) The Lyo Team
J
Jean M.
Rating: 5 out of 5
Very responsive
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucie D.
Rating: 5 out of 5
Great service. Very nice contacts.
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our super colleagues in the web department :) The Lyo Team
P
Pierre D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean M.
Rating: 5 out of 5
Very reliable and always willing to listen and make suggestions when problems arise.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
C
Claire R.
Rating: 5 out of 5
Great customer service!
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
V
Verified Buyer
Rating: 5 out of 5
This is my second order and i received it very quickly and well packaged.
Response from Freezedried & Co
Thank you for your trust and loyalty :) The Freezedried & Co team
N
Nicolas P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nicolas P.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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