Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1 and 5 stars

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C
Claire T.
Rating: 5 out of 5
Top service
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P
Pierre M.
Rating: 5 out of 5
The boxes should be marked FRAGILE to prevent the carrier from damaging the parcel.
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Response from Freezedried & Co
Hello, thank you for your feedback. In fact, our logistics department is currently taking the necessary steps to reinforce communication on fragile products. Your next orders should be taped with the mention Fragile. If you have experienced damage to your order, we invite you to take photos and contact our team[at]lyophilise.com. The Lyophilise & Co team
C
Camille T.
Rating: 5 out of 5
Very prompt service, high quality goods. I am very happy to have discovered this excellent company in 2019.
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G
Guillaume L.
Rating: 5 out of 5
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T
Theo B.
Rating: 5 out of 5
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H
Hugo R.
Rating: 5 out of 5
Customer service responsiveness
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O
Oliver T.
Rating: 5 out of 5
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L
Laurent D.
Rating: 5 out of 5
following a purchase from 05/06/2020
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J
Jean D.
Rating: 5 out of 5
following a purchase from 15/07/2020
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L
Laurent M.
Rating: 5 out of 5
Very fast despite the crisis
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N
Nicolas L.
Rating: 5 out of 5
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A
Antonio M.
Rating: 5 out of 5
Speed and impeccable communication? I recommend it!
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L
Laurent R.
Rating: 5 out of 5
Choice of quality basic products; also a variety of ready-made meals. Fast delivery.
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H
Hugo P.
Rating: 5 out of 5
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M
Michel T.
Rating: 5 out of 5
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J
Jean T.
Rating: 5 out of 5
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H
Henry A.
Rating: 5 out of 5
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H
Henry S.
Rating: 5 out of 5
Super-practical device that lives up to the description on the website.
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L
Lucas L.
Rating: 5 out of 5
Very fast delivery, top quality products at competitive prices. Thanks to the whole team.
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A
Antoine D.
Rating: 5 out of 5
Fast and accurate shipping
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S
Sophie B.
Rating: 5 out of 5
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C
Camille P.
Rating: 5 out of 5
Perfect!
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Y
Youssef E.
Rating: 5 out of 5
Fast, and exactly as ordered
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J
Jean M.
Rating: 5 out of 5
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T
Theo P.
Rating: 5 out of 5
Fast delivery, impeccable packaging
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N
Nicolas D.
Rating: 5 out of 5
Very good, nothing to complain about. Fast delivery with reused cardboard! well done!
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Y
Youssef M.
Rating: 5 out of 5
I like this product, it tastes great and is practical. For me, who has eye problems, bilberry is well recommended.
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H
Hugo D.
Rating: 5 out of 5
Affordable price, large selection and very fast shipping! I recommend
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A
Anais R.
Rating: 5 out of 5
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J
Julie P.
Rating: 5 out of 5
Efficient
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A
Antoine T.
Rating: 5 out of 5
Fast delivery, never disappointed, ideal products for trekking.
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C
Comprador verificado
Rating: 1 out of 5
Two of the products purchased have a shelf life of less than 20 days. And another of the products came with a hole in the box and some of the contents spilled inside the box. Taking into account that they are not cheap things I expected more. I will neither recommend nor buy again.
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Response from Freezedried & Co
Good morning, thank you for your comment and sorry for the inconvenience. The date was well indicated on our website when you placed the order, which is also the reason why there was such an important discount. As far as the defective products are concerned, it is a transport problem and do not hesitate to contact our team to fix the problem. Anyway, we have made the refund of the items on your account. Thank you for your understanding, best regards. The team Freeze Dried & Co
J
Jean P.
Rating: 5 out of 5
excellent customer service
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M
Michel D.
Rating: 5 out of 5
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L
Laurent R.
Rating: 5 out of 5
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L
Lucas L.
Rating: 5 out of 5
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S
Samir R.
Rating: 5 out of 5
it's a site where there's a choice and meals from other countries with other flavours and you know what's in stock before you order. it's great and what's more they're very quick and serious. thank you.
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L
Laurent D.
Rating: 5 out of 5
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L
Lucas P.
Rating: 5 out of 5
Package received very quickly. A few dented tins but this did not affect the quality of the food. Satisfied customer.
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L
Lucas L.
Rating: 5 out of 5
Products matched to order and delivery on time
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