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C
Rating: 5 out of 5
Better than very good! Fast and efficient! Listening and good advice! I highly recommend both the equipment and the freeze-dried food! Very good indeed!
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1 and 5 stars
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Rating: 1 out of 5
The "Les MiniPouss" relay point does not have a valid POSTAL address: the premises indicated in the delivery address are no longer in use.
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Response from Freezedried & Co
I'm sorry to hear about your experience. We have contacted the manager who indicates that the address at the carrier is indeed not up to date and she has pointed this out several times. We will be in touch with you to provide further information. The Lyophilise & Co. team
L
Rating: 5 out of 5
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L
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
As usual, everything is perfect with Lyophilise. Cardboard, delivery and items are top notch. I highly recommend this site for its reliability, service and artists.
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L
Rating: 5 out of 5
Good communication and fast delivery. An item was missing and they made a refund to speed up delivery (without charges despite the fact that after the refund the invoice did not reach the ceiling of the free parcel, a good attention (excuse my French).
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H
Rating: 5 out of 5
Good customer service Return by e-mail, Very fast delivery (2 days) parcel relay. Big choice of products Better: perhaps more choice of self-warming dishes, which are very practical, especially when it's forbidden to light fires in the forest for a hike lasting more than 12 hours.
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H
Rating: 5 out of 5
compliant product and fast delivery
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M
Rating: 5 out of 5
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G
Rating: 5 out of 5
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M
Rating: 1 out of 5
I still haven't received my order
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Response from Freezedried & Co
Following your comment, we have checked the status of your order. The parcel was dispatched on 28/08 and delivered to the chosen relay point on 01/09. It was collected the same day, and we have asked the carrier for proof of delivery. Can you confirm by return e-mail whether or not the parcel has been recovered? Thank you in advance for your feedback. The Lyo team
T
Rating: 5 out of 5
Due to an item not being in stock, receipt of my order was delayed. I wrote to them to make sure I'd receive my order on time, as my trekking trip was approaching. They did their best and I received my order two days early. Thank you very much.
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J
Rating: 5 out of 5
Nutritional quality of meals ideal for a full day's sport
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J
Rating: 5 out of 5
Very fast as always
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T
Rating: 5 out of 5
Very fast shipping, serious business.
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
Well packed. Package received promptly.
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T
Rating: 5 out of 5
Perfect delivery time
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G
Rating: 5 out of 5
Great products, fast 24-hour shipping. What more could you ask for?
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G
Rating: 5 out of 5
Speed
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P
Rating: 5 out of 5
Extremely fast shipping and delivery! Products as described. Great!
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C
Rating: 5 out of 5
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J
Rating: 5 out of 5
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C
Rating: 5 out of 5
Perfect and fast
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N
Rating: 5 out of 5
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C
Rating: 5 out of 5
Ordered for a 2-day hike. Parcel sent very quickly, well prepared and protected. Products not yet tested but very satisfied
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C
Rating: 5 out of 5
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S
Rating: 5 out of 5
Fast delivery. Products with an expiry date of 3 years and even 5 years. I particularly like the Lyo brand
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J
Rating: 5 out of 5
Fast delivery and quality service
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P
Rating: 5 out of 5
The friendly call to ask if the delay would bother me.
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M
Rating: 5 out of 5
Fast and very professional
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P
Rating: 5 out of 5
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M
Rating: 5 out of 5
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L
Rating: 5 out of 5
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A
Rating: 5 out of 5
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C
Rating: 5 out of 5
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P
Rating: 5 out of 5
Fast and careful delivery. Site to recommend.
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S
Rating: 5 out of 5
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S
Rating: 5 out of 5
Always satisfied never any problems deliveries are always very fast despite the current situation ... For me what should be added is an application that would facilitate purchases and transactions etc ...
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T
Rating: 5 out of 5
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