The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
i'm not satisfied with my order i've asked for a return, and still no answer, no news
Translated reviews
Response from Freezedried & Co
Thank you for your comment, but our team got back to you twice following your e-mails (December 9 and 10). Could you please check your spam folder? We also left you a message on your answering machine today. You can send the item back to us at the address indicated on our website, along with your invoice number. Upon receipt of the parcel, we will proceed with the refund. Thank you for your understanding. Team Lyo
J
Jean P.
Rating: 5 out of 5
following a purchase from 02/05/2020
-
Translated reviews
S
Sophia T.
Rating: 5 out of 5
Hello, Speed, price and choice. Thanks to Morgan for the packaging. I'll be happy to talk about you and ask you for partnerships in my science popularization projects.
Translated reviews
N
Nicolas D.
Rating: 5 out of 5
A gift is slipped into the parcel. This object is useless or even ridiculous. No doubt there are other small, inexpensive and useful items you could offer.
Translated reviews
Response from Freezedried & Co
Thanks for your comment, the 600ml collapsible bowl can be used to measure the water to be added to a bag of freeze-dried food, for example. It's practical thanks to its small size and slips easily into a backpack for a hike. Sincerely yours, Team Lyo
S
Sophie T.
Rating: 5 out of 5
Fast, trouble-free delivery within 24 hours and very well packaged product.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
-
Translated reviews
E
Elise D.
Rating: 5 out of 5
this is my 2nd purchase and always so impeccable. An excellent service and quick response to my questions about my package. Better to do ... perhaps put photos for certain brands of dishes (because I had no visual) thank you and happy holidays.
Translated reviews
J
Javier M.
Rating: 5 out of 5
-
Translated reviews
T
Theo M.
Rating: 5 out of 5
-
Translated reviews
J
Jean R.
Rating: 5 out of 5
Fast delivery - Compliant order - Top notch
Translated reviews
H
Hugo R.
Rating: 5 out of 5
Lots of choice, careful packaging. I've placed two orders so far and never had any problems. I recommend this site without any problem.
Translated reviews
E
Elise B.
Rating: 5 out of 5
-
Translated reviews
L
Lucas L.
Rating: 5 out of 5
-
Translated reviews
S
Samir R.
Rating: 5 out of 5
Fast shipping
Translated reviews
N
Nicolas D.
Rating: 5 out of 5
-
Translated reviews
G
Guillaume M.
Rating: 5 out of 5
-
Translated reviews
L
Lucas P.
Rating: 5 out of 5
Great, a week later my parcel was at home!
Translated reviews
L
Lucas B.
Rating: 5 out of 5
Nickel
Translated reviews
M
Michel L.
Rating: 5 out of 5
Fast order processing.
Translated reviews
A
Antoine R.
Rating: 5 out of 5
-
Translated reviews
I
Isabella S.
Rating: 5 out of 5
fast and reliable
Translated reviews
S
Samir B.
Rating: 5 out of 5
-
Translated reviews
H
Hugo D.
Rating: 5 out of 5
Fast delivery. Impeccable packaging.
Translated reviews
L
Lucas R.
Rating: 5 out of 5
Site really serious, products very good, delivery on time, very well packaged ... perfect!
Translated reviews
L
Lucie P.
Rating: 5 out of 5
Very good, products as expected and fast delivery!
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
A
Anais R.
Rating: 5 out of 5
Second order without a hitch. Very satisfied
Translated reviews
M
Michel D.
Rating: 5 out of 5
Products including the EBIS barbecue
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
Despatch from business was within 24 hours, accompanied by advice note and tracking number. Items were well packaged, with eco friendly paper wrap, and all arrived perfectly intact. There was a delay, but I am ignoring that because a) it was due to LaPoste, b) we are in the middle of a pandemic so allowances must be made, c) the team members were all pleasant and responsive when I contacted them, even offering to send a new package if delay went much longer. I look forward to shopping with them again for next camping trip, when that becomes possible. Merci à tous!
M
Michel T.
Rating: 5 out of 5
-
Translated reviews
T
Theo D.
Rating: 5 out of 5
Order received very quickly.
Translated reviews
L
Laurent B.
Rating: 1 out of 5
Ordered a week ago and no notice...
Translated reviews
Response from Freezedried & Co
Hello, your parcel was dispatched the day after you placed your order and was delivered to the chosen relay point on 27/11. You have not yet collected the parcel from the relay point, it will be available until 03/12. Please go there as soon as possible to collect it. We remain at your disposal should you need us. The Lyo team
L
Lucas T.
Rating: 5 out of 5
Great choice on the site and all the items are very well explained. Delivery was ultra fast with a kind note in the box.
Translated reviews
G
Guillaume R.
Rating: 5 out of 5
R.A.S
Translated reviews
J
Julie L.
Rating: 5 out of 5
Products well packaged, nothing to complain about.
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
-
Translated reviews
M
Miguel F.
Rating: 5 out of 5
Satisfied with the speed of delivery and with the product.
Translated reviews
C
Charlotte D.
Rating: 5 out of 5
Fast and accurate delivery, carefully packaged and with an extra gift.
Translated reviews
J
Jean M.
Rating: 5 out of 5
Fast and complete Thank you
Translated reviews
H
Hugo D.
Rating: 5 out of 5
Perfect nothing to say
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
Nederlands 
Polski 