Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1 and 5 stars

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H
Hugo R.
Rating: 5 out of 5
following a purchase from 10/07/2019
Perfect order, careful parcel, product replaced with agreement and immediate price difference reimbursement perfect I recommend
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Lucas B.
Rating: 5 out of 5
following a purchase from 10/07/2019
Perfect order, careful parcel, product replaced with agreement and immediate price difference reimbursement perfect I recommend
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J
Jean M.
Rating: 5 out of 5
following a purchase from 09/07/2019
impeccable. the parcel arrived 2 days after the order. I was notified by sms and picked it up immediately. thank you.
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Camille R.
Rating: 5 out of 5
following a purchase from 09/07/2019
impeccable. the parcel arrived 2 days after the order. I was notified by sms and picked it up immediately. thank you.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect, fast and careful shipment, very good products.
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Elise M.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect, fast and careful shipment, very good products.
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Laurent M.
Rating: 5 out of 5
following a purchase from 09/07/2019
Several orders placed Always perfect service and delivery in good condition
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Antoine M.
Rating: 5 out of 5
following a purchase from 09/07/2019
Several orders placed Always perfect service and delivery in good condition
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A
Anais M.
Rating: 5 out of 5
following a purchase from 09/07/2019
Fast, clear, efficient.
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Hugo D.
Rating: 5 out of 5
following a purchase from 09/07/2019
Fast, clear, efficient.
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C
Claire B.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect
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Theo P.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect
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Theo R.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect.
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Claire M.
Rating: 5 out of 5
following a purchase from 09/07/2019
Perfect.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 08/07/2019
Nothing to complain about. All good
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/07/2019
I have never received a promotion code
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Response from Freezedried & Co
Good morning, promotional codes are well indicated when we do marketing campaigns. When you place your next order, do not hesitate to contact us at [email protected] to see if there is a code. Thank you for your understanding, Elodie from Liofilizado.es
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 08/07/2019
Ultra fast delivery I did not have the opportunity to benefit from customer service. Substantial choice. I used freeze-dried products for a long time in the mountains, but now I use them for my nav' with raw vegetables or fruit, when available...
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Guillaume M.
Rating: 5 out of 5
following a purchase from 08/07/2019
Ultra fast delivery I did not have the opportunity to benefit from customer service. Substantial choice. I used freeze-dried products for a long time in the mountains, but now I use them for my nav' with raw vegetables or fruit, when available...
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/07/2019
All OK
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P
Pierre M.
Rating: 5 out of 5
following a purchase from 07/07/2019
All that's left to do is taste the products To be continued...
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Michel D.
Rating: 5 out of 5
following a purchase from 07/07/2019
All that's left to do is taste the products To be continued...
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T
Theo T.
Rating: 5 out of 5
following a purchase from 07/07/2019
Great team, very close to its customers
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Youssef E.
Rating: 5 out of 5
following a purchase from 07/07/2019
Great team, very close to its customers
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William S.
Rating: 5 out of 5
following a purchase from 06/07/2019
i discovered your products through a "practical obligation" i will gladly recommend them.
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Pierre R.
Rating: 5 out of 5
following a purchase from 06/07/2019
i discovered your products through a "practical obligation" i will gladly recommend them.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good website to buy this type of food and equipment that you can't find elsewhere. I had a small doubt with the tracking number and the customer service team solved it right away and in an efficient way. In addition the food is good the only thing to comment is that the pasta bolognese did not indicate that it contained cheese and when I looked at the ingredients it did.
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Response from Freezedried & Co
Thank you very much for your comment. We have checked the information, and the cheese is indicated correctly in the recipe. Where did you see the ingredients? Do not hesitate to contact me. Best regards, Elodie from Liofilizado.es
J
Jean T.
Rating: 5 out of 5
following a purchase from 05/07/2019
good products and fast delivery
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Pierre M.
Rating: 5 out of 5
following a purchase from 05/07/2019
good products and fast delivery
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Laurent D.
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good product, see you soon
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Maria L.
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good product, see you soon
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Guillaume L.
Rating: 5 out of 5
following a purchase from 05/07/2019
Order shipped quickly The idea of reusing boxes is great
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Pierre R.
Rating: 5 out of 5
following a purchase from 05/07/2019
Order shipped quickly The idea of reusing boxes is great
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Hugo R.
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good Product as expected
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M
Miguel F.
Rating: 5 out of 5
following a purchase from 05/07/2019
Very good Product as expected
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M
Manon D.
Rating: 5 out of 5
following a purchase from 05/07/2019
No complaints. Clear website, fast shipping and satisfactory products.
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M
Michel D.
Rating: 5 out of 5
following a purchase from 05/07/2019
No complaints. Clear website, fast shipping and satisfactory products.
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S
Sophie L.
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect service
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L
Lucia F.
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect service
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M
Michel M.
Rating: 5 out of 5
following a purchase from 04/07/2019
Good company, quick response and delivery on time.
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Isabella J.
Rating: 5 out of 5
following a purchase from 04/07/2019
Good company, quick response and delivery on time.
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