Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1 and 5 stars

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S
Sophie R.
Rating: 5 out of 5
following a purchase from 19/06/2019
Top, nothing to say
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M
Maria L.
Rating: 5 out of 5
following a purchase from 19/06/2019
Top, nothing to say
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Theo R.
Rating: 5 out of 5
following a purchase from 19/06/2019
Product received in good condition, nothing to say about the merchandise, quality product.
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Laurent R.
Rating: 5 out of 5
following a purchase from 19/06/2019
Product received in good condition, nothing to say about the merchandise, quality product.
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J
Jean B.
Rating: 5 out of 5
following a purchase from 19/06/2019
Everything went quickly.
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A
Alejandro L.
Rating: 5 out of 5
following a purchase from 19/06/2019
Everything went quickly.
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C
Carlos G.
Rating: 5 out of 5
following a purchase from 18/06/2019
Top team....
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Hugo R.
Rating: 5 out of 5
following a purchase from 18/06/2019
Top team....
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M
Marie B.
Rating: 5 out of 5
following a purchase from 18/06/2019
As always, Lyophilise is top notch. Perfectly adapted and packaged parcel. All the rations ordered are correct. More than perfect
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C
Camille P.
Rating: 5 out of 5
following a purchase from 18/06/2019
As always, Lyophilise is top notch. Perfectly adapted and packaged parcel. All the rations ordered are correct. More than perfect
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Javier L.
Rating: 5 out of 5
following a purchase from 18/06/2019
very good service good packaging optimization
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M
Marie R.
Rating: 5 out of 5
following a purchase from 18/06/2019
very good service good packaging optimization
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A
Antoine M.
Rating: 5 out of 5
following a purchase from 18/06/2019
Very fast shipping and delivery Quality product
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Emily J.
Rating: 5 out of 5
following a purchase from 18/06/2019
Very fast shipping and delivery Quality product
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J
Javier F.
Rating: 5 out of 5
following a purchase from 18/06/2019
Good products and fast delivery
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Claire P.
Rating: 5 out of 5
following a purchase from 18/06/2019
Good products and fast delivery
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Isabella S.
Rating: 5 out of 5
following a purchase from 17/06/2019
First light order on recommendation. It went very well and I will continue to order and recommend it to my circle of friends.
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A
Antoine R.
Rating: 5 out of 5
following a purchase from 17/06/2019
First light order on recommendation. It went very well and I will continue to order and recommend it to my circle of friends.
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Omar E.
Rating: 5 out of 5
following a purchase from 17/06/2019
Lyo is always impeccable
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Nicolas M.
Rating: 5 out of 5
following a purchase from 17/06/2019
Lyo is always impeccable
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C
Claire M.
Rating: 5 out of 5
following a purchase from 17/06/2019
Fast and accurate, thank you
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Jean R.
Rating: 5 out of 5
following a purchase from 17/06/2019
Fast and accurate, thank you
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S
Sophie M.
Rating: 5 out of 5
following a purchase from 17/06/2019
we haven't tasted everything yet but it looks good with the last order delivered, we were missing a product which was delivered to us in a fairly short time, so efficient service i recommend
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Jean M.
Rating: 5 out of 5
following a purchase from 17/06/2019
we haven't tasted everything yet but it looks good with the last order delivered, we were missing a product which was delivered to us in a fairly short time, so efficient service i recommend
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 17/06/2019
Perfect as always
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Pierre T.
Rating: 5 out of 5
following a purchase from 17/06/2019
Perfect as always
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M
Marie D.
Rating: 5 out of 5
following a purchase from 17/06/2019
Very good
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M
Marie D.
Rating: 5 out of 5
following a purchase from 17/06/2019
Very good
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C
Claire L.
Rating: 5 out of 5
following a purchase from 17/06/2019
Fast and accurate delivery.
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Lucie D.
Rating: 5 out of 5
following a purchase from 17/06/2019
Fast and accurate delivery.
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Julie T.
Rating: 5 out of 5
following a purchase from 17/06/2019
Compliant order shipped on time
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Pierre M.
Rating: 5 out of 5
following a purchase from 17/06/2019
Compliant order shipped on time
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 16/06/2019
Excellent service, the goods arrived within a week and as described for what was an international delivery. It's a rare find of a shop where you can buy very long-life items I had a query that I emailed the shop about; they answered it to the point, quickly and to my satisfaction (the query wasn't simple).
L
Lucie R.
Rating: 5 out of 5
following a purchase from 16/06/2019
Fast delivery, parcel in good condition, thank you
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Hugo M.
Rating: 5 out of 5
following a purchase from 16/06/2019
Fast delivery, parcel in good condition, thank you
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Oliver A.
Rating: 5 out of 5
following a purchase from 16/06/2019
The order left Lyophilisé late but still arrived before I needed it. Customer service is top notch
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Response from Freezedried & Co
Hello, we shipped your package on Monday June 10 for an order placed on Saturday 8. However, the carrier was indeed late in delivering the parcel. We apologize for the delay. Sincerely, Elodie from Team Lyo.
C
Carlos L.
Rating: 5 out of 5
following a purchase from 16/06/2019
The order left Lyophilisé late but still arrived before I needed it. Customer service is top notch
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Response from Freezedried & Co
Hello, we shipped your package on Monday June 10 for an order placed on Saturday 8. However, the carrier was indeed late in delivering the parcel. We apologize for the delay. Sincerely, Elodie from Team Lyo.
H
Hugo M.
Rating: 5 out of 5
following a purchase from 16/06/2019
Excellent Everything as ordered Survival ration until 2039 perfect
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Theo D.
Rating: 5 out of 5
following a purchase from 16/06/2019
Excellent Everything as ordered Survival ration until 2039 perfect
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J
Jean P.
Rating: 5 out of 5
following a purchase from 15/06/2019
I can't assess the quality of the merchandise since I haven't tasted it yet.
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