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S
Rating: 5 out of 5
It's perfect
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1 and 5 stars
Reset filtersS
Rating: 1 out of 5
I bought a Liteway Biggy backpack for almost €300, which cracked on the very first day of use, not at all durable... I contacted customer service twice by email and once by phone, who offered me nothing and indicated that this is the first time they have a complaint about this product and that they are informing their supplier without giving me any return deadline. I was ready to return the item, but this solution was not considered at this stage... to be continued and it's up to me to wait...
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Response from Freezedried & Co
We are sincerely sorry for your bad experience with the Liteway Biggy backpack and for our response time. This summer, we were understaffed, which prolonged the handling of customer service requests — this is not an excuse, and we are learning from it.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
To rectify the situation, we have just refunded the item to the original payment method. Depending on your bank, it may take 2 to 5 business days to appear in your account.
If the backpack is still in your possession, let us know and we will guide you on how to return it. We are of course available if you would like an alternative or advice for a more suitable model.
Again, sorry for the inconvenience caused, and thank you for your patience.
F
Rating: 5 out of 5
Excellent opinion about Liofilizados & Co. The worst part was the delivery of the package which took almost 3 weeks to arrive. SEUR very bad. I had to call repeatedly to find out what the problem was. Regards.
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A
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Very good site!!! Fast shipping, well packaged... All good!!!!
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F
Rating: 5 out of 5
Everything perfect
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M
Rating: 5 out of 5
Order received quickly and as expected
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P
Rating: 5 out of 5
Satisfied with my purchases
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S
Rating: 5 out of 5
Very large choice of meals for a peaceful trip in total autonomy. Very satisfied with the fast deliveries and the advice.
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M
Rating: 5 out of 5
We ordered for a week of hiking... the products are great, thank you
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality / price ratio The products are deliciously good
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S
Rating: 5 out of 5
Perfectly satisfied with the products. Thank you! I will order again.
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C
Rating: 5 out of 5
-
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L
Rating: 5 out of 5
Fast shipping and a wide choice of products!
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S
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Very satisfied.. at all levels..
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E
Rating: 5 out of 5
Great!
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R
Rating: 5 out of 5
super service
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T
Rating: 5 out of 5
appetizing and careful delivery, I recommend
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C
Rating: 5 out of 5
We received the order within the announced deadlines. It was well packaged and matched our expectations perfectly.
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Y
Rating: 5 out of 5
Just Top! Thank you
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N
Rating: 5 out of 5
Great experience, fast shipping, quality product and perfectly packaged responsibly with the environment
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P
Rating: 5 out of 5
Does what it says.
N
Rating: 5 out of 5
Site with choice and competitive prices.
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F
Rating: 5 out of 5
Perfect service as usual, fast and compliant with the order.
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D
Rating: 5 out of 5
everything is perfect
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F
Rating: 5 out of 5
Order shipped quickly, compliant products
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F
Rating: 5 out of 5
Perfect
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B
Rating: 5 out of 5
Speed and completeness of the package, everything went very well
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R
Rating: 5 out of 5
Everything is fine, gladly again.
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Y
Rating: 5 out of 5
Compliant
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J
Rating: 5 out of 5
Fast shipping and nothing to report with the product. It matches its description perfectly!
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C
Rating: 5 out of 5
Good company
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S
Rating: 5 out of 5
Fast and well packaged
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N
Rating: 5 out of 5
Super convenient, it helped us a lot in Germany on the Westweg. There are stages with few supermarkets often so perfect!! The taste is okay, it fills you up well
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C
Rating: 5 out of 5
Speed. Choice. Quality
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J
Rating: 5 out of 5
as always very good options and variety and good price...
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N
Rating: 5 out of 5
Everything is perfect
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C
Rating: 5 out of 5
Fast delivery and products conforming to my order
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