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M
Rating: 4 out of 5
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 2, 3, 4 and 5 stars
Reset filtersM
Rating: 4 out of 5
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Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
V
Rating: 5 out of 5
You are doing your job great. Testy food and fast delivery. Awesome!
Response from Freezedried & Co
The Freezedried & Co team thanks you for this nice opinion ;)
P
Rating: 5 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Rating: 5 out of 5
fast and efficient
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
T
Rating: 5 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
T
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
J
Rating: 5 out of 5
Always efficient, quality products, good advice, great offers, parcels and shipments in record time, great philosophy and team spirit! Satisfaction = 6 stars ****** With all my gratitude and thanks to your dream Team.
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Response from Freezedried & Co
Wow, thank you for your review, we are touched by your comment. Many thanks for your trust :) The Lyo Team
W
Rating: 4 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
W
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
N
Rating: 5 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
N
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
L
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
L
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Rating: 5 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Rating: 5 out of 5
Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Rating: 5 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
M
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
O
Rating: 5 out of 5
Fast delivery and top customer service
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
E
Rating: 5 out of 5
Very good as usual! I've been preparing my treks with them for over 6 years now and I'm always satisfied. Before being officially sponsored by them ????, I continue to stock up thoroughly. Both in equipment and consumables
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Response from Freezedried & Co
We are delighted to accompany you on all your adventures, thank you for taking the time to leave us your opinion? The Lyo Team ???
T
Rating: 5 out of 5
Second purchase with freeze-dried. Excellent, well-chosen products at fair prices. Good offers (selections of the moment etc) with good discounts. Fast, professional shipping.
Translated reviews
Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
V
Rating: 5 out of 5
Response from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
A
Rating: 5 out of 5
Fast, efficient and fun. Following a breakup, I was totally entitled to a little bonus gift.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
A
Rating: 5 out of 5
Simplicity!
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
V
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Freezedried & Co team
W
Rating: 5 out of 5
Well-stocked multi-brand site, correct pricing, well-known brands, very good lead time with reasonable delivery costs.
Translated reviews
Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
C
Rating: 5 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
C
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
O
Rating: 5 out of 5
Speed, price
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
E
Rating: 5 out of 5
Response from Freezedried & Co
The Lyo team thanks you for the note :)
E
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
P
Rating: 4 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
W
Rating: 5 out of 5
Very good quality products, as described, and careful shipment I recommend!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
J
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
J
Rating: 5 out of 5
Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Rating: 4 out of 5
I was rather disappointed by the expiration date of only 2 years.
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Response from Freezedried & Co
Thank you for your feedback. We understand your disappointment regarding the expiration date. Please do not hesitate to contact our customer service team directly, who will help you find a solution. The Lyo Team
M
Rating: 4 out of 5
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
J
Rating: 5 out of 5
Perfect! Service and friendliness!
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Rating: 4 out of 5
Fast preparation, delivery and choice of delivery type. Choice and quality of products on offer, both hardware and freeze-dried.
Translated reviews
Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
M
Rating: 5 out of 5
Response from Freezedried & Co
Many thanks :) The Lyo team
M
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Rating: 5 out of 5
Fast delivery of quality products!
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Rating: 4 out of 5
The package is big and heavy. Lots of packaging.
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Response from Freezedried & Co
Thank you for your feedback. We strive to reuse cartons as much as possible and reduce our packaging. We will continue to work on solutions to optimize our shipments. Your feedback is invaluable in helping us to improve. The Lyo team
M
Rating: 5 out of 5
Glad to have a store that imports American brands like: Zpacks and unlighted equipment to order from. I've never been disappointed with my orders, and the team is top-notch.
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
C
Rating: 5 out of 5
They have a lot of variety. The service is perfect. Perhaps a little expensive shipping costs.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
S
Rating: 4 out of 5
Hello, the material requested is compliant, a little long to arrive but that's fine. I recommend the 1L popote rather than the 75cL, without knowing I took the smaller one, I should have thought of it!
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Response from Freezedried & Co
Thank you for your feedback, we ship your orders within 48 hours. Thereafter, it depends on the choice of carrier. If your order is delayed, please contact our customer service department. The lyo team
C
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
T
Rating: 5 out of 5
Despite a delivery error by chronopost, a very efficient and responsive after-sales service that quickly resolved the problem, very professional!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
Y
Rating: 5 out of 5
Everything corresponds to my expectations, discover the other products in the continuation of my adventures.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team