Customer reviews of Freezedried & Co

L

Lucie R.

Rating: 5 out of 5

Published on 09/03/2023 à 11h24

Top customer service :)

Translated reviews

Response from Freezedried & Co Published on 10/03/2023

Thanks for your feedback, the Lyo team thanks you for the note :)

C

Comprador verificado

Rating: 5 out of 5

Published on 09/03/2023 à 07h29

Excellent after-sales service

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you very much for your comments. The Lyophilized & Co team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

-

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine P.

Rating: 5 out of 5

Published on 08/03/2023 à 17h00

-

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for the note ????? :) The Lyo team

J

Javier R.

Rating: 5 out of 5

Published on 08/03/2023 à 12h21

Good quality, practical and great packaging

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

H

Hugo R.

Rating: 3 out of 5

Published on 08/03/2023 à 12h20

Delivery much longer than expected, I was not asked if I wanted to wait. So I'm still waiting.

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your feedback. My colleagues contacted you by e-mail the day after (March 2) your order (March 1) to warn you of a shortage on a soup. Perhaps it's in your spam folder? Our customer service department will contact you by phone to check on your order. Thank you for your understanding. The Lyo team

A

Antoine D.

Rating: 5 out of 5

Published on 08/03/2023 à 12h08

Delivery time very fast concerning the article it is a gift which will be offered only at the end of the week therefore I cannot give an opinion.

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your feedback. The Lyo team :)

L

Lucie D.

Rating: 5 out of 5

Published on 08/03/2023 à 11h44

Top service! Super fast shipping and delivery!

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thanks for your comment! Have a nice day ;) The Lyo team

C

Claire L.

Rating: 5 out of 5

Published on 08/03/2023 à 10h50

Well received the order, thank you for your information concerning the change of Himalayan salt against ordinary salt and for having put a box in compensation. The parcel took some time to clear customs, but that's normal, in Switzerland we go as fast as necessary and as slow as possible, so that it stays nickel clean. Delighted with your company and your service

Translated reviews

Response from Freezedried & Co Published on 09/03/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 07/03/2023 à 19h24

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

M

Manon R.

Rating: 5 out of 5

Published on 07/03/2023 à 18h29

Nothing to report. Everything went smoothly from order to delivery.

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thank you for your comment! Have a nice day ;) The Lyo team

O

Omar M.

Rating: 5 out of 5

Published on 07/03/2023 à 15h13

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

O

Omar M.

Rating: 5 out of 5

Published on 07/03/2023 à 15h13

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

O

Omar M.

Rating: 5 out of 5

Published on 07/03/2023 à 15h13

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 5 out of 5

Published on 07/03/2023 à 14h43

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 5 out of 5

Published on 07/03/2023 à 14h43

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 5 out of 5

Published on 07/03/2023 à 14h43

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

O

Oliver B.

Rating: 5 out of 5

Published on 07/03/2023 à 13h47

Speed and quality

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thank you for your feedback. The Lyo team :)

N

Nicolas D.

Rating: 5 out of 5

Published on 07/03/2023 à 13h33

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas D.

Rating: 5 out of 5

Published on 07/03/2023 à 13h33

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas D.

Rating: 5 out of 5

Published on 07/03/2023 à 13h33

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

P

Pierre D.

Rating: 4 out of 5

Published on 07/03/2023 à 12h47

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Many thanks :) The Lyophilise & Co team

L

Lucas R.

Rating: 5 out of 5

Published on 07/03/2023 à 12h24

The products and their quality are really top-notch! ??????

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thank you for your feedback. The Lyo team :)

P

Pierre M.

Rating: 5 out of 5

Published on 07/03/2023 à 11h52

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre M.

Rating: 5 out of 5

Published on 07/03/2023 à 11h52

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre M.

Rating: 5 out of 5

Published on 07/03/2023 à 11h52

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas R.

Rating: 5 out of 5

Published on 07/03/2023 à 11h37

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas R.

Rating: 5 out of 5

Published on 07/03/2023 à 11h37

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas R.

Rating: 5 out of 5

Published on 07/03/2023 à 11h37

-

Translated reviews

Response from Freezedried & Co Published on 08/03/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

N

Nicolas R.

Rating: 4 out of 5

Published on 06/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Many thanks :) The Lyophilise & Co team

C

Comprador verificado

Rating: 5 out of 5

Published on 06/03/2023 à 13h35

Quick to send order and to solve out of stock products with other similar ones. 100% recommendable.

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thank you for your comments after your order on our website :) The Lio Team

L

Lucas D.

Rating: 5 out of 5

Published on 06/03/2023 à 12h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 06/03/2023 à 12h44

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 06/03/2023 à 12h44

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Emily J.

Rating: 5 out of 5

Published on 06/03/2023 à 11h57

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Emily J.

Rating: 5 out of 5

Published on 06/03/2023 à 11h57

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Emily J.

Rating: 5 out of 5

Published on 06/03/2023 à 11h57

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas B.

Rating: 5 out of 5

Published on 06/03/2023 à 11h43

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas B.

Rating: 5 out of 5

Published on 06/03/2023 à 11h43

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

L

Lucas B.

Rating: 5 out of 5

Published on 06/03/2023 à 11h43

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Elise B.

Rating: 5 out of 5

Published on 06/03/2023 à 09h47

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Elise B.

Rating: 5 out of 5

Published on 06/03/2023 à 09h47

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

E

Elise B.

Rating: 5 out of 5

Published on 06/03/2023 à 09h47

-

Translated reviews

Response from Freezedried & Co Published on 07/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo B.

Rating: 5 out of 5

Published on 05/03/2023 à 18h55

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo B.

Rating: 5 out of 5

Published on 05/03/2023 à 18h55

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo B.

Rating: 5 out of 5

Published on 05/03/2023 à 18h55

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

S

Sabrina B.

Rating: 5 out of 5

Published on 05/03/2023 à 12h09

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

S

Sabrina B.

Rating: 5 out of 5

Published on 05/03/2023 à 12h09

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

S

Sabrina B.

Rating: 5 out of 5

Published on 05/03/2023 à 12h09

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo L.

Rating: 5 out of 5

Published on 05/03/2023 à 11h56

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo L.

Rating: 5 out of 5

Published on 05/03/2023 à 11h56

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

H

Hugo L.

Rating: 5 out of 5

Published on 05/03/2023 à 11h56

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

W

William T.

Rating: 5 out of 5

Published on 05/03/2023 à 11h51

Strengths: - Product quality, - Team skills, - Customer service quality.

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

S

Sophie M.

Rating: 4 out of 5

Published on 04/03/2023 à 16h44

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

N

Nicolas M.

Rating: 5 out of 5

Published on 04/03/2023 à 13h25

Excellent interpersonal skills, attentive team. I can only recommend ?

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume B.

Rating: 5 out of 5

Published on 04/03/2023 à 13h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Marie D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h10

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume D.

Rating: 5 out of 5

Published on 04/03/2023 à 11h06

Great products and super fast delivery!

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Many thanks for your feedback. The Lyophilise & Co team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

J

Jean P.

Rating: 5 out of 5

Published on 04/03/2023 à 09h23

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

M

Michel M.

Rating: 5 out of 5

Published on 03/03/2023 à 16h17

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

A

Antonio R.

Rating: 4 out of 5

Published on 03/03/2023 à 14h21

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note! The Lyophilise & Co team

C

Comprador verificado

Rating: 5 out of 5

Published on 03/03/2023 à 12h42

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for the review ?????. The Lyophilized & Co team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 03/03/2023 à 11h38

-

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thanks for the note ????? :) The Lyo team

P

Pierre R.

Rating: 3 out of 5

Published on 03/03/2023 à 10h45

Dishes ordered with a relatively short BBD (NOV 2023). Too expensive to return! I am disappointed and will think again before ordering. Concerning the delivery, RAS.

Translated reviews

Response from Freezedried & Co Published on 06/03/2023

Thank you for your feedback. Can you tell us more about the dishes in question? If it's the Tent Meals brand, it's an English artisanal brand "all homemade" and the DLUO/DDM are 1 year after manufacture (they are completely consumable beyond that). Depending on the batch and therefore its date of manufacture, the order date + shipping from England, you may have a delay of a few months. If it's another brand, please contact our sales department team(at)lyophilise.com. We hope to have clarified this point. The Lyo team

G

Guillaume M.

Rating: 5 out of 5

Published on 02/03/2023 à 12h43

Fast parcel delivery

Translated reviews

Response from Freezedried & Co Published on 03/03/2023

The Lyophilise & Co team thanks you for the note and for your opinion :)