Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Order placed and product arrived 2 days later! Royal. The mosquito net I ordered was white in the pictures, but I received it in green. Well, I prefer it (less messy). So I'm very happy with my purchase. The product will be tested at the end of September during a kayak trip.
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Response from Freezedried & Co
Thank you for your feedback and for the image info! We'll change the visuals if they don't comply. Thank you for your great help and understanding... We remember our telephone conversations :) Thanks again for everything. Happy bivouac without the sting. The Lyo team
C
Charlotte B.
Rating: 5 out of 5
Excellent customer service. Good products.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
J
Jean M.
Rating: 5 out of 5
I made a mistake and was able to easily reach someone and have my order changed. The refund was made instantly. The order arrived very quickly
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
S
Sophie R.
Rating: 5 out of 5
Order placed at 2pm, dispatched the same day at 4pm, efficient! As the order was placed from French Guiana for French Guiana, the VAT was automatically removed by the Lyophilise & Co website, which is a big plus for Guyanese residents (among others)! Rest assured, we pay the octroi de mer (the "local VAT") when the parcel is delivered! Customs don't forget us ;) This is the third time I've ordered from this site, and I'm always satisfied with the quality of the products and the service!
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
fast shipping and very good bars
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Response from Freezedried & Co
Thank you for your review. We're delighted to be able to fit into your backpack, and hope that you're satisfied with our bars. Thank you for your confidence! The Lyophilise & Co team
G
Guillaume B.
Rating: 5 out of 5
Variety of products, fast delivery and so far never disappointed.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
E
Elise T.
Rating: 5 out of 5
Top service and speed
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
N
Nadia M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
N
Nadia M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Marie T.
Rating: 5 out of 5
Delivery as ordered with prompt dispatch. I recommend this company.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
V
Verified buyer
Rating: 5 out of 5
Fast delivery, premium merchendice.
Response from Freezedried & Co
Thank you for your trust :) The Freezedried & Co team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyophilized & Co. team
M
Marie M.
Rating: 5 out of 5
Fast shipping and item as described.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
K
Karim M.
Rating: 5 out of 5
Fast delivery, attentive and honest customer service! I would recommend it in the future
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Response from Freezedried & Co
Thank you for your confidence in our products :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
The speed of execution and shipment of my order.
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
A
Antoine P.
Rating: 2 out of 5
I've been waiting for my order for a week with no explanation.
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Response from Freezedried & Co
Thank you for your feedback and sorry about this incident. In the meantime, my colleagues have come back to you to resolve the problem. Thank you for your understanding and trust. The Lyo Team
J
Javier G.
Rating: 5 out of 5
wide selection + fast, easy delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Michel R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
M
Michel R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Laurent L.
Rating: 5 out of 5
Wide selection and fast delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
C
Comprador verificado
Rating: 5 out of 5
The service is very good
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Response from Freezedried & Co
Thank you for your trust :) The Lio Team
A
Alejandro F.
Rating: 5 out of 5
Always so serious in their shipments. Truly a company you can trust.
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Response from Freezedried & Co
Thank you for your trust and loyalty :) The Lyo team
V
Verified buyer
Rating: 5 out of 5
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Response from Freezedried & Co
The Freezedried & Co team thanks you for your note.
G
Guillaume P.
Rating: 5 out of 5
Fast delivery, top customer service!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
P
Pierre M.
Rating: 5 out of 5
I liked customer relations
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
C
Camille D.
Rating: 5 out of 5
The diversity of the products, their description, the speed of delivery and the friendliness of the customer service. After several orders I'm fully satisfied and I'll be ordering again.
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Response from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
A
Antoine D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Antoine D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre M.
Rating: 5 out of 5
Quality products , fast delivery
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
M
Michel M.
Rating: 5 out of 5
Fast and efficient
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent D.
Rating: 5 out of 5
Clear site, quality product, correct price, fast delivery. All good things
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
J
Julie L.
Rating: 5 out of 5
Fast shipping; careful packaging.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
E
Elise D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
E
Elise D.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
L
Lucas L.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
M
Michel D.
Rating: 4 out of 5
fast delivery and willing to listen if there is a problem .
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
O
Oliver S.
Rating: 5 out of 5
Reliability
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
T
Theo P.
Rating: 5 out of 5
perfect
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
O
Oliver B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
O
Oliver B.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
P
Pierre D.
Rating: 5 out of 5
Delivery in 2 days, efficient packaging, in a word top! ??????
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
W
William J.
Rating: 5 out of 5
Fast and reliable. Thank you for your offer.
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Response from Freezedried & Co
Thank you for your confidence :) The Lyo team
J
James S.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
J
James S.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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