Customer reviews of Freezedried & Co

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Antoine B.

Rating: 5 out of 5

Published on 07/09/2020 à 11h34

Your customer service is responsive and always looking for a solution. Don't change a thing.

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Guillaume B.

Rating: 5 out of 5

Published on 07/09/2020 à 10h59

Order delivered quickly and as ordered.

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Comprador verificado

Rating: 5 out of 5

Published on 07/09/2020 à 10h06

I am very happy to buy from this store. It is already the 3rd time and I have never had any problem. I highly recommend it.

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Comprador verificado

Rating: 5 out of 5

Published on 07/09/2020 à 07h21

Very good service and variety of food.

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Jean B.

Rating: 4 out of 5

Published on 06/09/2020 à 18h32

Order prepared and dispatched quickly. On orders of this kind of amount, a small sample or small "gifts" would have been really appreciated :-)

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Response from Freezedried & Co Published on 09/09/2020

Thank you for your trust and your feedback. We'll be launching a new site early this year, with a loyalty program to thank our loyal customers :)

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Hugo M.

Rating: 5 out of 5

Published on 06/09/2020 à 16h08

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Hugo L.

Rating: 4 out of 5

Published on 06/09/2020 à 12h28

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Comprador verificado

Rating: 4 out of 5

Published on 06/09/2020 à 07h36

Easy ordering, smooth payment, quick shipping and delivery. Two of the products arrived with small dents in the packaging despite being protected with bubble wrap.

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Response from Freezedried & Co Published on 14/09/2020

Thank you very much for your comment, if you have any problem with damaged packaging you can contact us at this address: [email protected]. Sorry for the inconvenience, best regards. The Liofilizado.es team

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Theo M.

Rating: 5 out of 5

Published on 05/09/2020 à 21h00 following a purchase from 13/08/2020

CLEAR

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Guillaume R.

Rating: 5 out of 5

Published on 05/09/2020 à 17h49

Fast, on-time delivery

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Carlos M.

Rating: 5 out of 5

Published on 05/09/2020 à 17h36

Better than very good! Fast and efficient! Listening and good advice! I highly recommend both the equipment and the freeze-dried food! Very good indeed!

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Laurent R.

Rating: 5 out of 5

Published on 05/09/2020 à 10h22

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Leila B.

Rating: 5 out of 5

Published on 05/09/2020 à 09h59

Top

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Claire M.

Rating: 5 out of 5

Published on 05/09/2020 à 09h57

As usual, everything is perfect with Lyophilise. Cardboard, delivery and items are top notch. I highly recommend this site for its reliability, service and artists.

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Laurent R.

Rating: 5 out of 5

Published on 04/09/2020 à 11h36

Good communication and fast delivery. An item was missing and they made a refund to speed up delivery (without charges despite the fact that after the refund the invoice did not reach the ceiling of the free parcel, a good attention (excuse my French).

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Henry T.

Rating: 5 out of 5

Published on 04/09/2020 à 10h52

Good customer service Return by e-mail, Very fast delivery (2 days) parcel relay. Big choice of products Better: perhaps more choice of self-warming dishes, which are very practical, especially when it's forbidden to light fires in the forest for a hike lasting more than 12 hours.

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Henry T.

Rating: 5 out of 5

Published on 04/09/2020 à 09h33

compliant product and fast delivery

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Manon B.

Rating: 5 out of 5

Published on 03/09/2020 à 17h06

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Guillaume M.

Rating: 5 out of 5

Published on 03/09/2020 à 12h33

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Theo R.

Rating: 5 out of 5

Published on 02/09/2020 à 18h15

Due to an item not being in stock, receipt of my order was delayed. I wrote to them to make sure I'd receive my order on time, as my trekking trip was approaching. They did their best and I received my order two days early. Thank you very much.

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Jean D.

Rating: 5 out of 5

Published on 02/09/2020 à 16h54

Nutritional quality of meals ideal for a full day's sport

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James T.

Rating: 5 out of 5

Published on 02/09/2020 à 14h50

Very fast as always

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Theo D.

Rating: 5 out of 5

Published on 02/09/2020 à 12h09

Very fast shipping, serious business.

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Maria M.

Rating: 5 out of 5

Published on 02/09/2020 à 09h18

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Lucas R.

Rating: 5 out of 5

Published on 02/09/2020 à 08h36

Well packed. Package received promptly.

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Theo B.

Rating: 5 out of 5

Published on 02/09/2020 à 06h30

Perfect delivery time

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Guillaume P.

Rating: 5 out of 5

Published on 02/09/2020 à 04h01

Great products, fast 24-hour shipping. What more could you ask for?

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Guillaume R.

Rating: 5 out of 5

Published on 02/09/2020 à 01h58

Speed

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Pierre M.

Rating: 5 out of 5

Published on 01/09/2020 à 19h45

Extremely fast shipping and delivery! Products as described. Great!

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Comprador verificado

Rating: 5 out of 5

Published on 01/09/2020 à 18h32

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Nicolas M.

Rating: 2 out of 5

Published on 01/09/2020 à 17h01

Disappointed, given the price of the products, I expected a higher quality than the products you can find in supermarkets much cheaper for example: too many additives, meat or fish dishes where there is almost no product, cooking meat or fish or cubes of cheese imperfect (remains too hard) even after 15Min of rehydration ... in short not convinced.

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Response from Freezedried & Co Published on 02/09/2020

Hello, thank you for your comment. We offer a wide range of freeze-dried meals made by different brands. The quality of the ingredients and the manufacturing method differ from one brand to another (many brands no longer use preservatives or additives). So please don't hesitate to contact us to help you make your choice, as we offer a selection of brands with 100% natural recipes and can direct you to some of our brands' leading recipes. Thank you for your understanding. Team Lyo.

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Jean L.

Rating: 5 out of 5

Published on 01/09/2020 à 12h25

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Camille L.

Rating: 5 out of 5

Published on 01/09/2020 à 11h27

Perfect and fast

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Nicolas R.

Rating: 5 out of 5

Published on 01/09/2020 à 10h40

-

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Charlotte T.

Rating: 5 out of 5

Published on 01/09/2020 à 09h24

Ordered for a 2-day hike. Parcel sent very quickly, well prepared and protected. Products not yet tested but very satisfied

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Camille T.

Rating: 5 out of 5

Published on 01/09/2020 à 09h21

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Julie R.

Rating: 3 out of 5

Published on 31/08/2020 à 13h32

Hello, I have received 6 boxes, but there is no protection in the cardboard box: as a result, two boxes are damaged (dents). Does this affect the expiration date of the product? Otherwise impeccable.

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Response from Freezedried & Co Published on 09/09/2020

We apologize for the inconvenience. Our customer service department has contacted you. If they are only sunken, there will be no conservation problems. It is important to check that they are not pierced and that the dent is not in the joints. We will notify logistics of this incident so that it doesn't happen again. Thank you for your trust and loyalty. The Lyophilise & Co team

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Sophie T.

Rating: 5 out of 5

Published on 31/08/2020 à 12h03

Fast delivery. Products with an expiry date of 3 years and even 5 years. I particularly like the Lyo brand

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Jean D.

Rating: 5 out of 5

Published on 31/08/2020 à 11h01

Fast delivery and quality service

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Pierre P.

Rating: 5 out of 5

Published on 31/08/2020 à 10h44

The friendly call to ask if the delay would bother me.

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